Fri.Jul 06, 2018

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How AI can improve the customer experience

Payments Dive

Artificial intelligence has emerged as one of the most powerful tools for improving the customer experience, but retailers must be willing to accept operational change once they embark on their AI journeys.

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Hobby Lobby May Take Up Shop In Former Toys R Us Stores

PYMNTS

Following the closure of Toys R Us stores in June, retailers in the hobby and off-price segments may fill some of the larger empty big-box spaces. Companies such as Big Lots and Ashley Homestore had bid on the properties in bankruptcy court, but one hobby retailer may be particularly interested in Toys R Us’ former stores, The Wall Street Journal reported. “ Hobby Lobby especially is very aggressive,” Kimco Realty Chief Executive Conor Flynn said at a conference.

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Panera Bread captures ICX Influencer of the Year award

Payments Dive

The annual Elevate Awards recognize and honor the individuals and organizations setting the pace in using technology to elevate the customer experience.

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Facebook Gets Serious About Blockchain With Exec Reshuffle

PYMNTS

After setting up a group within Facebook to look into blockchain technology, Facebook may be bolstering its efforts in the field: Evan Cheng has taken on the position of director of engineering, blockchain, at the company, according to reports and his LinkedIn profile. Before taking the latest position, Cheng led programming languages and runtimes at the tech firm.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Square's many flirtations with banking

Payments Source

The mobile point of sale pioneer Square has done much to expand its product range to stay competitive, and a few of those efforts have made the company more of a direct threat to banks.

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More Trending

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The evolution of treasury management in the fintech era

Bobsguide

The global rise in financial regulation and international expansion of financial operations are driving treasury departments in banks to remodel and integrate their activities. This shift is mostly affecting automation and straight-through-processing (STP) in front-to-back office operations, the.

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Using IoT Tech To Drive Grocery Sales

PYMNTS

Shoe sellers can dust off a pair of unsold sneakers and keep them on the shelf until they sell, but businesses like grocery stores don’t have that luxury. Instead, they must keep a tight focus on moving goods out the doors — especially items with an expiration date. As such, grocers are turning to old retail standbys — sales and discounts — to help spur purchases, and for good reason.

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Crypto thefts triple, driving growth in coin money-laundering

Payments Source

Criminals are stealing more cryptocurrency from exchanges, and that’s driving growth in a cottage industry of services that allows for money laundering of coins.

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From Blockbuster The Chain To Blockchain The Movie?

PYMNTS

We’ve come a long way, Mr. Edison. Since the early days of cinema, the moving image has captured the imagination of, well, everyone. In some ways, the formula hasn’t changed much, but the means of distribution have. We’ve moved from literal celluloid to digital, where films are beamed through bits and bytes into theaters. Now? From blockbuster to Blockbuster the chain to … blockchain.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Data rules create international strain, and opportunity for fintechs

Payments Source

International banks are also having to adapt to a raft of regional payment and data regulations that impact their operations in certain territories significantly but in others only negligibly, according to Russell Bennett, chief technology officer of Fraedom.

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Alibaba Tests Out ‘FashionAI’ Concept Store

PYMNTS

By opening a temporary store with apparel from Guess , Alibaba is testing out its inaugural “FashionAI” concept at Hong Kong Polytechnic University. Guess is looking to use the technology in stores, starting with Hong Kong and mainland China, Retail Dive reported. The concept store works with Alibaba’s Taobao platform and, when customers enter the concept store, they check in with a code from Taobao.

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7.6.18 Your morning briefing

Payments Source

The information you need to start your day, from PaymentsSource and around the Web. Today: Facebook moves an additional exec to blockchain project; Sydney Airport tests facial biometrics; Ant invests in WiFi for underground metros; Razer adds a mobile wallet.

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TRENDING: Can mPOS Solutions Win Over Cash-Centric Industries?

PYMNTS

Players in the mobile point-of-sale (mPOS) space are focusing on catering to payment needs of small- to medium-sized businesses (SMBs). Efforts range from Mobeewave ’s collaboration over an in-person contactless payment solution for small merchants in the UAE to myPOS ’ efforts to steer taxi drivers away from cash and onto its card-accepting mPOS. In the July mPOS Tracker , PYMNTS explores all the latest initiatives.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Firms call for better data

Bobsguide

In recent years, financial organisations have been attempting to pull more value from their data. Regulations – such as Mifid II – have provoked market participants to get a better handle on the information they store, but it doesn’t always come easily. bobsguide spoke with Tom.

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Sonos Pushes Forward With IPO

PYMNTS

Though not much of a surprise to anyone, speaker company Sonos has filed to go public, and will likely be trading on the public markets by the end of the month. The Wall Street Journal first reported that a June IPO was in the firm’s future back in April. The news comes as the company is reporting a net loss of $14.2 million on revenue of $992.5 million for its most recent fiscal year.

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Phishing campaign has an extra payload for business networks

Payments Source

A new malicious spam campaign that has been targeting Internet users in the U.K. serves as an important example of how banking malware targets business as well as home users.

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Why Mobile Is The Merchant’s Secret Weapon At The Beach

PYMNTS

Summer is here, which means Americans will be decamping to the beach en masse this summer — hoping to escape the heat, get a tan and, hopefully, finally kick back relax to enjoy the season. Not as many Americans take vacations as they did in a bygone era — the Great Recession seems to have cured many people of the desire to take time off work, likely for fear of not still having working upon their return — but, according to estimates by AAA , tens of millions of Americans will decamp for parts u

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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A quantum leap: How will banks cope with tomorrow's tech?

ATM Marketplace

Last century, one of most dramatic changes to the banking ecosystem was the integration of digital technology, both with back office and customer-facing systems. Today, we are entering a whole new phase.

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IPOs Sizzle Amid Stocks, While Ripple Gets Served

PYMNTS

Sizzle. IPOs: See a renaissance of sorts, topping $35 billion in 2018, amid the fastest pace in 20 years and among verticals as far-flung as wholesale clubs and FinTech firms. The volume is the highest seen since 2014. Capital is flowing and investors’ pulses are quickening, it seems. Chatbots and the bottom line: Talk about money where the mouth is — kinda.

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Kenya’s CMA Targets Young Investors through a University Challenge

Bankelele

Kenya’s Capital Markets Authority (CMA) will be holding a nationwide University Challenge as part of its education and investor awareness outreach program. The CMA team staged a chat last week on its Facebook page where its staff answered dozens of questions from young investors interested in participating in the Challenge, which is the second one in […].

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Chip Card Shipments Top 2.3 Billion In 2017

PYMNTS

Generating year-on-year growth of nearly 4 percent, Smart Payment Association (SPA) data indicates that 2.3 billion payment chip cards were shipped worldwide in 2017. While shipment volumes in China and the United States “continue to normalize,” contactless payment cards are more than 70 percent of shipments in “a growing number of territories,” the association said in an announcement.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Fintech company Ascend Money transacts USD 5 bln in 2017

The Paypers

(The Paypers) Ascend Money , Southeast Asia’s fintech company, transacted a total payment volume of USD 5 billion across Southeast Asia in 2017, delivering 400% year-on-year growth compared to 2016.

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Five At Five: Amazon Prime’s Real Value

PYMNTS

Welcome to Five at Five, your late look at the day’s payments and commerce news. Coverage includes a discussion of the real value of Amazon Prime, and why Walgreens sees new profit in China. Alibaba has a new idea about fashion, Visa has a new path in Kuwait and there is new information about the impact of tariffs. Analyst: Amazon Prime Subscription Worth $180 Today.

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Bank of Russia to collect biometric data to authenticate transactions

The Paypers

(The Paypers) The Bank of Russia has unveiled a system that will collect biometric data on commercial banks’ customers and use it to authenticate their transactions.

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MoviePass Changes Subscription Plan, Increases Prices

PYMNTS

After telling subscribers in June that it would roll out “peak pricing,” MoviePass has announced surcharges based on demand. The fees will be based on a movie’s showtime and title and such showings would be highlighted with a lightning bolt icon, Variety reported. “Peak Pricing goes into effect when there’s high demand for a movie or showtime,” MoviePass told subscribers.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.