Fri.Apr 19, 2019

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Bank Customer Experience opens awards competition

Payments Dive

The annual BCX Summit has opened the awards competition for banks and fintechs in several important categories.

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Are Ride-Hailing Apps Responsible for Southeast Asia’s Growing Fintech Market?

Bank Innovation

Fintech in Southeast Asia is reaching new records for both deals and funding. One of the reasons for this rise may be, perhaps surprisingly, the ride-hailing business. The region, which includes countries like Vietnam, Indonesia and the Philippines, among others, is a widely under-banked market. In fact, according to a CB Insights report, published Wednesday, […].

Fintech 210
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Want To Build A 630M, 10 Country Financial Services Ecosystem? Here’s What Grab Did

PYMNTS

Ankur Mehrotra, managing director and head of financial services for Grab , still gets emotional when talking about the drivers and their dreams of owning cars. Not exactly in a tearful way, but one can hear something in his voice — some heartfelt tone — that signals how important it is that rideshare drivers have opportunities to own vehicles. Grab, as most know, is a financial services ecosystem that serves the 630 million citizens in Southeast Asia — and has expanded from ridesharing and foo

Regional 196
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Millennials Represent Nearly 3 of 5 New 1Q Account Openings at Ally

Bank Innovation

The Detroit, Mich.-based online-only bank, Ally Financial, had 120,000 new deposit customers in the first quarter on 2019, CEO Jeff Brown said on the bank's 1Q earnings call Thursday, bringing the Ally’s total depositor count to 1.77 million — a 20% YoY increase. CFO Jennifer LaClair said new customers accounted for 56% of Ally's balance […].

Detroit 186
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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The Global Influence Of PSD2

PYMNTS

The Second Payment Services Directive (PSD2) is impacting the use of data for business and consumers around the globe, and the European eCommerce industry could be significantly affected by Strong Customer Authentication (SCA) noncompliance. In retail, merchants are increasingly turning their sights to resale commerce, and Livekick is bringing personal training to clients through its digital platform.

Training 193

More Trending

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Chipotle Hacked, Payment Credentials Compromised

PYMNTS

Chipotle Mexican Grill has been the victim of a cyberattack that compromised the credit card payment information for a small number of customers. Many customers have recently posted on social media that orders placed at the restaurant fraudulently used their payment cards during the first few weeks of April. “The privacy and security of our customer information is very important,” said Laurie Schalow, chief communications officer at Chipotle, according to Mobile Payments Today. R

Payments 190
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Bank 4.0 Will Be All-Digital, Low-Overhead, Mobile-First

Tom Groenfeldt

Traditional banks with big branch networks, large staffs and old technology will die if they don't get digital and mobile, and fast, says Brett King.

Mobile 108
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Smart Agents Are AI’s DNA — Here’s Why

PYMNTS

Inspiration comes from anywhere and everywhere, and that goes for digital innovation in payments and commerce. Just ask Akli Adjaoute, CEO of Brighterion (a Mastercard company), who recently spoke with PYMNTS’ Karen Webster about the rise of smart agents, a form of artificial intelligence designed to bring more fraud prevention and customer service to financial institutions and other digital players.

Fraud 188
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What's your cash strategy?

ATM Marketplace

How do you future-proof your operations around paper currency while battling pervasive theories that have convinced 2 in 3 Americans they'll live to see the day cash goes extinct? It's a complex question with a simple answer: You need a cash strategy.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Walmart Offers Cheaper Supplier Finance For Sustainability

PYMNTS

Walmart and HSBC are introducing a new initiative that pegs supplier financing rates to that vendor’s sustainability performances. In an announcement this week, Walmart and HSBC said the new supply chain finance program aims to promote sustainability through the supply chain by connecting vendors to more affordable financing rates as they make progress in Walmart’s Sustainability Index Program or Project Gigaton.

Analysis 175
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KCB to acquire National Bank of Kenya

Bankelele

KCB has made an all-share offer to acquire National Bank of Kenya in a not too unexpected move. Kenya’s largest bank will acquire the private, but state-controlled, NBK that was wrestling with an undercapitalized position. KCB will acquire NBK, which has assets of Kshs 115 billion by offering 1 share for every 10 NBK shares. KCB […]. The post KCB to acquire National Bank of Kenya appeared first on Bankelele.

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Airbnb’s Business Travel Investment Leads B2B Funding For The Week

PYMNTS

The big news in B2B FinTech investment this week came from Airbnb , which is bolstering its presence in the business travel market with new funding, while corporate card startup Brex also secured a prominent debt capital investment. The B2B FinTech space saw its fair share of venture capital, too, with investors targeting spend management, alternative small business lending, workforce management and enterprise crypto services — plus, some news of a few more investment rounds likely on the horizo

Capital 174
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Signifyd launches chargeback recovery solution

The Paypers

(The Paypers) Signifyd , a fraud protection solution provider, has launched Signifyd Chargeback Recovery to help retailers address multiple types of chargeback.

Fraud 42
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Hypur Enables B2B Payments For CBD eMerchants

PYMNTS

Electronic payments company Hypur, which targets the cannabis and hemp industries, has unveiled its online electronic payment solution for transactions within the hemp and CBD community. In a press release issued Thursday (April 18), Hypur said its payments technology enables business, retail and online transactions for merchants in the hemp and CBD markets in the U.S.

Payments 173
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JAGGAER expands services to North American transportation companies

The Paypers

(The Paypers) JAGGAER , a spend management company, has revealed that the company’s solutions are now in use by three of the top five North American transportation companies.

Company 28
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It’s Always 5 O’Clock Somewhere: Distilleries Get Into Subscription Retail

PYMNTS

There’s nothing inherently wrong with such whiskeys as Jim Beam and Jack Daniels — they are a staple of blues, country and rock-and-roll songwriting, after all, and still have the power to soften the edges of a rough work week by the time Friday evening rolls along. Nor is there anything bad about the vodka, tequila and other liquor brands found in mainstream stores across the country.

Retail 156
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Benson Oak Ventures, Samsung, Elron invest USD 4 mln in crypto wallet ZenGo

The Paypers

(The Paypers) The Block has reported that ZenGo , a project that aims to provide keyless crypto wallet, has raised USD 4 million from Benson Oak Ventures , Samsung , and Elron.

Samsung 28
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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What Payroll Innovation Says About Accountants’ Shifting Role

PYMNTS

The shifting role of small business (SMB) accountants is largely driven by the increase in automated solutions available to business owners today. With machines now taking care of repetitive financial tasks, accountants have had to readjust their position from number-cruncher to value-adder to remain relevant. The payroll function is rarely looked upon as an influence of these changes in the small business accounting sphere.

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Citi offers biometric authentication in Asia Pacific

The Paypers

(The Paypers) Citi has revealed that its institutional clients in China, India, Singapore, Thailand and Vietnam can now use fingerprint or facial recognition to access their CitiDirect BE.

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Elizabeth And James Rises Again At Kohl’s

PYMNTS

The Olsen twins’ fashion empire has had a rather twisty and turny path through the world of retail apparel. Their first entry was an eponymously named line for Walmart that launched in the early 2000’s. Their second major effort, a couture line called The Row (named for London’s Saville Row), was launched in 2006, and in the 13 years since has earned lush praise, scores of celebrity followers and even the Womenswear Designer of the Year award by the Council of Fashion Designers of America in 201

Branding 149
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Visa and Mastercard accepted by Huobi OTC

The Paypers

(The Paypers) Huobi Group has unveiled that Huobi OTC now accepts deposits via Visa and Mastercard , in order to empower users and make global finance accessible to all.

Groups 28
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Amazon Adds Music Streaming For Prime Members

PYMNTS

Amazon has announced the launch of a new music streaming service for customers with Alexa. “Customers in the U.S. who do not yet have a Prime membership or a subscription to Amazon Music Unlimited will now be able to listen to an ad-supported selection of top playlists and stations for free with Amazon Music on compatible Alexa-enabled devices,” the eCommerce giant wrote in a blog post.

Apple 148
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Miva upgrades ecommerce platform with security features

The Paypers

(The Paypers) Miva , an ecommerce software and service provider for merchants, has announced a new version of its online shopping platform with security features.

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Why Tivoli Audio Is Trying To Make Brick-And-Mortar Retail Waves

PYMNTS

To let shoppers experience their products in person, brands are opening brick-in-mortar stores in major shopping destinations, even as major retailers are closing stores across the country. Tivoli Audio , which is a 19-year-old global brand, opened a 500-square-foot store on Boston’s famed Newbury Street in a brownstone. Paul DePasquale, the company’s chief executive, told PYMNTS in an interview that the store was on the company’s “wish list.

Retail 144
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Alipay now available at Capital One Arena

The Paypers

(The Paypers) Alipay and Monumental Sports & Entertainment have announced a collaboration that will bring Alipay to Capital One Arena in Washington, D.C.

Capital 28
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.