Fri.Sep 21, 2018

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How providers can enhance the payments experience

Payments Dive

Regardless of the latest and greatest technology, a successful payments strategy revolves around the consumer experience, and building a strategy requires an understanding of how consumers are engaging with payments on a day-to-day basis.

Payments 358
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Enigma CEO On What It Means to Be BB&T’s Inaugural Fintech Investment

Bank Innovation

Data analytics company Enigma celebrated a $95 million dollar Series C raise earlier this week. Among initial investors are Capital One Growth Ventures and BB&T. The fintech last raised funds in a Series B round in 2015. BB&T’s $5 million dollar investment represents the first time that the bank has invested in a fintech company. The […].

Fintech 170
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AR And VR Sizzle At Macy’s And Walmart, Amazon And Danske Bank Fizzle

PYMNTS

Sizzle Of The Week: AR/VR’s Retail Gains. Augmented reality (AR) and virtual reality (VR) have spent much of 2018 generating buzz as a potential tool for retailers looking to bridge the digital/physical gap and deliver an all-encompassing, omnichannel shopping experience. Retailers and merchants — big and small — have come running to the tech. Some of the luminaries on the field include Target , Walmart, Amazon , eBay , Macy’s, Ikea and Airbnb , all of which have made some type of notabl

Samsung 193
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Majority of SMB Customers Are Not Pleased with Their Community Banks and Credit Unions

Bank Innovation

Bank executives from community banks and credit unions are not meeting the demands of their SMB customer as well as they think they are, according to a recent report. The PACE Report, an annual report released by FIS on how well banks are meeting their customer demands, found that 76% of community bank executives feel […].

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Uber In Talks To Buy Deliveroo As It Focuses On Food Delivery

PYMNTS

Uber Technologies, the ride-hailing company, is reportedly in early-stage talks to acquire Deliveroo , the food delivery company. Bloomberg , citing people familiar with the plans, reported the deal could be worth several billion dollars. Deliveroo , which is based in the U.K., was most recently valued at greater than $2 billion, noted Bloomberg. Acquiring the startup would be a big effort on the part of Uber to lead in the food delivery market in Europe.

Report 193

More Trending

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Switzerland Eases Blockchain Firms’ Access To Corporate Bank Accounts

PYMNTS

Switzerland is reportedly exploring ways to make it easier for blockchain companies to open corporate bank accounts as the government moves to prevent those innovators from leaving the country. Reports in Reuters on Friday (Sept. 21) said the Swiss Bankers Association (SBA) is taking measures to address what the publication described as an “exodus” of blockchain projects from Switzerland.

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Putting smart to work in financial services: IBM at Money20/20

Insights on Business

The war for talent. Regulatory uncertainty. Keeping my customers, my customers. These are some of the concerns that I hear leaders in the financial services industry repeatedly share in my travels and I am sure will be recurring themes at this year’s largest conference in banking and financial services, Money20/20, from October 21-24. Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundam

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Walgreens Partners With Alibaba To Offer Beauty Brands On Tmall Global

PYMNTS

Walgreens Boots Alliance and Alibaba Group Holding have announced the launch of a Boots flagship store on Tmall Global , Alibaba’s B2C platform for international brands and retailers. The partnership will offer Boots beauty brands to more than half a billion consumers in China, including No7, Soap & Glory and Boots Cucumber. Launched in 2014, Alibaba’s Tmall platform is China’s largest B2C marketplace for both Chinese and international brands and retailers, allowing those without a presence

Branding 175
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6 biggest threats to Alexa payments

Payments Source

The variety of these new devices may seem random or experimental, but each is responding to a specific threat to Amazon's work in voice-controlled commerce.

Payments 123
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Amex Plans New Restaurant Reservation Offering For Platinum Customers

PYMNTS

To help its Platinum cardholders book tables at restaurants through their phones, including those that have Michelin stars, American Express plans to roll out a reservation service that will be reportedly similar to OpenTable. The offering will arrive in the U.K. this fall before coming to the U.S. and other areas next year, Business Insider reported.

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Hurricane Florence brings back the oldest credit card tech

Payments Source

Before Hurricane Florence hit the U.S. this month, certain merchants prepared by stocking up on an unlikely item in the digital payments era: 1970’s-era carbon paper credit slips.

Cards 72
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FaceCake And Changing The Definition Of Try Before You Buy

PYMNTS

Shopping for apparel online is tricky in any case, and shopping for accessories can be particularly taxing because, while one can get a fine feel for the look of a piece, the actual fit is something quite difficult to discern — as looking at an image of an object doesn’t quite tell its scale. Hence, the perfectly tasteful-looking pair of earrings online arrive and are three or four times larger than they appeared on the screen, or the necklace that hung just right on the model … fit

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9.21.18 Your morning briefing

Payments Source

The information you need to start your day, from PaymentsSource and around the Web. Today: U.K. regulators examine PayPal's iZettle deal; Equifax gets fined in the U.K.; Paytm complains about Google Pay and data; Amazon announces lots of new Echo technology.

Google 70
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Can Online Dating Keep Out Stalkers? Facebook Thinks So.

PYMNTS

Excuse the brief descent into heartbreak, but for every online dating success story — Aren’t they so cute?!! How nice of them to have an open bar at their wedding ! — there seems to be at least three times that number of seriously dark tales from that corner of the digital world. Consider these examples: The guy who kept a supply of plastic roses in his car trunk to “reward” any woman who met his standards at the 24-hour Chicago diner ( cash-only , by the way, as even the grease stains in that p

Online 154
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Danske Bank: What we know so far

Bobsguide

A National Crime Agency (NCA) spokesperson told bobsguide this morning it is “aware of the use of UK registered companies in this case and has related on-going operational activity. The threat posed by the use of UK company structures as a route for money laundering is widely recognised and.

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TRENDING: Allstate’s AI-Assisted Approach To Disaster Relief

PYMNTS

Governments may not be known for keeping up with cutting-edge technology, but that doesn’t mean they don’t take note of the trends — especially when it comes to tools for collecting revenue. With the global speech-based interactive voice response (IVR) software market predicted to rise at a compound annual growth rate (CAGR) of 12.1 percent between 2018 and 2025, a number of local governments are adopting the technology to accept fines and taxes more easily.

Trends 152
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Square adds Google Pay to address online checkout friction

Payments Source

Square’s online payments APIs and Square Invoices are adding support for Google Pay, which the mobile point of sale company hopes will streamline checkout for online stores and websites.

Google 68
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Christmas In September? Holiday Fraud Planning Is In Full Takeover Mode

PYMNTS

The criminals have already started. They are buying fraud tutorials and data from other criminals online. They are eyeing juicy targets such as gift cards and loyalty programs, both of which are of increasing importance to merchants’ holiday revenues. They are setting up fences and other methods to sell stolen goods — as well as rewards points and those gift cards — and win paydays.

Fraud 145
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ATMs and the rise of financial inclusion in India

ATM Marketplace

In India's underserved communities — such as rural areas — millions lack access to financial services. While financial inclusion is a huge challenge, it is also a necessity, and the ATM has a large part to play in achieving this goal.

ATM 70
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In UK, PayPal-iZettle Deals Gets Regulators’ Attention

PYMNTS

As reported by the Financial Times on Friday (Sept. 21), the United Kingdom’s competition watchdog, the Competition and Markets Authority said, in what is known as an initial enforcement order, that it will examine whether the merger between U.S.-based PayPal and Sweden’s iZettle has a detrimental impact on competition in the U.K. As has been widely reported, the $2.2 billion deal between the two companies was consummated Thursday and had been announced in May.

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A favorite two-factor method — mobile — is proving insecure

Payments Source

A deaf woman who had over £8000 stolen from her bank account by fraudsters has become the latest symbol of the insecure practice of using phone numbers as proof of identity.

Mobile 64
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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FBI Sets Sights On Payroll Fraud Scheme

PYMNTS

Payment fraudsters are looking to get between consumers and their paychecks. To that end, the the Internet Crime Complaint Center (IC3), a hub to bring complaints to the Federal Bureau of Investigation (FBI), is eyeing payroll fraud. In an alert issued this week, the IC3 said it has received complaints that cybercriminals are targeting the online payroll accounts of various employees across several verticals, most notably education, healthcare and commercial aviation.

Fraud 141
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CFPB to Open Southeast Regional Office in Atlanta

CFPB Monitor

On September 21, 2018, the CFPB announced that it will be relocating its southeast regional office from Washington, D.C. to Atlanta, Georgia in late 2019. In addition to the CFPB’s headquarters, the Bureau currently leases office space in downtown Washington, D.C. that will be surrendered after the southeast regional team is moved to Atlanta. The plan for a southeast regional office has been in the works since 2016.

Atlanta 60
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Walmart To Offer VR Training For All Employees

PYMNTS

Walmart has announced it’s expanding it virtual reality (VR) employee training and development program to its more than 1 million associates in the U.S. Starting next month, four Oculus VR headsets will be sent to every Walmart supercenter and two units to every Neighborhood Market and discount store, giving every associate access to the same training that managers and department managers receive at the Walmart U.S.

Training 139
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California Amends Student Loan Servicing Act

CFPB Monitor

California Governor Jerry Brown has signed into law Assembly Bill 38 , which significantly modifies the scope, administration, and servicing requirements of the state’s Student Loan Servicing Act. The bill was approved by the California Assembly 55-23-2 and the California Senate 28-11-1 with the intent to “build upon existing law to ensure that the Student Loan Servicing Act’s goals are met as the federal government enacts new regulations.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.