Thu.Mar 15, 2018

article thumbnail

Are you really a digital bank? (just shake it off)

Chris Skinner

I was in a conversation the other day where someone asked me how I can tell if a bank is really trying to be a digital bank or just a bank. Off-the-cuff I immediately said that I have a litmus test to work out the answer to that question. I … The post Are you really a digital bank? (just shake it off) appeared first on Chris Skinner's blog.

article thumbnail

Meet Canadian Bank BMO’s Virtual Assistant BMO Bolt

Bank Innovation

EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. BMO customers shouldn't get too excited about handing over control of their financial lives to the bot yet, though. This chatbot provides only unauthenticated information,Read More.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Talking With: InfoVista's Ricardo Belmar about the supposed retail apocalypse, mobile payments

Payments Dive

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail customer experience for decades. Retail Customer Experience, a Mobile Payments Today sister publication, caught up with him at the recent NRF 'Big Show' to get his perspective on what's ahead.

Retail 225
article thumbnail

Here’s Why Bankers Should Care About Bitcoin [VIDEO]

Bank Innovation

Even the most hidebound, incurious, old-school banker has heard the word “bitcoin” many times by now, whether from curious customers, well-meaning relatives, or the morning paper (print edition). But bitcoin’s continued association with the unsavory, from drug purchases on the dark web in days past to the seemingly endless string of hacks and breaches today,Read More.

Bitcoin 278
article thumbnail

Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

article thumbnail

Things worth reading: 16th March 2018

Chris Skinner

Things we’re reading today include … City watchdog warns lenders to prepare for ‘rough weather’ ahead Coutts star banker in sexual harassment claims Penny pitching European commission rebuked over ex-chief’s Goldman Sachs job Payment fraud: Millions lost in money transfer trick HSBC pays women 60pc less than men in the … The post Things worth reading: 16th March 2018 appeared first on Chris Skinner's blog.

Fraud 213

More Trending

article thumbnail

New Rules For Tech Giants Google, Apple In EU?

PYMNTS

New rules loom in the European Union for tech giants like Apple , Amazon and Google, Reuters reported. The European Commission is at work on a new proposal that aims to shape how online platforms — spanning eCommerce and mobile apps — rank search results. The draft regulation, as quoted by Reuters, targets what might be seen as harmful trading practices and states that “online intermediation services can hold superior bargaining power over their business users, enabling them to behave unilateral

Google 129
article thumbnail

What’s the Advantage of Getting a Loan at a Bank? Branches, BBVA Compass Says

Bank Innovation

EXCLUSIVE— Banks are jostling with fintechs as well as incumbent competitors for customers among a rising demand for personal loans, especially as fintechs seek to create faster, more user-friendly versions of such products. The one advantage banks have over fintechs? Branches, Shayan Khwaja, BBVA Compass executive director of consumer lending told Bank Innovation.

Lending 207
article thumbnail

LL Bean Backs Away From The Blockchain

PYMNTS

L.L. Bean had been testing a data collection project that was attempting to determine the viability of the blockchain ledger for attaching sensors to coats and boots. The tests were scheduled to begin earlier this year and involved asking consumers to wear garments that would send information back to the Ethereum blockchain platform, which would have given L.L.

article thumbnail

Netspend's new boss adapts as mobile encroaches on prepaid

Payments Source

For all the hype around prepaid, Netspend's new president, Kelley Knutson, is convinced that there won't be much talk about the "prepaid industry" in another 10 years.

Mobile 116
article thumbnail

The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

article thumbnail

Amazon Japan Office Raided By Fair Trade Regulator

PYMNTS

Amazon Japan revealed news on Thursday (March 15) that its offices were raided by Japan’s fair trade regulator. Reuters, citing an Amazon Japan spokesperson, reported that the Fair Trade Commission raided the office over suspicions that the company was engaged in antitrust behaviors. The Amazon Japan spokesperson declined to comment further or provide more details about the alleged violations.

article thumbnail

Compliance and collaboration: Key data projects for banks in 2018

Bobsguide

bobsguide's Dave Beach caught up with data infrastructure architects DataStax to learn more about the challenges and opportunities financial services will face in regards to data in the next 12 months. Martin James, Regional Vice President at DataStax, talks through how the crossover.

Data 102
article thumbnail

Order Dunkin’ Donuts With Google Assistant

PYMNTS

The future of ordering coffee has arrived — or, at least Dunkin’ Donuts and Google hope it has. The two firms have jointly announced the rollout of mobile voice ordering via Google Assistant, according to recent reports. That means Dunkin’ reward members will now be able to chat up Google’s Assistant after they’ve synced up their accounts and get their orders in on the go.

Google 116
article thumbnail

The future of banking: Three solutions to keep up with changing technology

Bobsguide

Remember the days when you would physically go to the store when you needed to buy something? We’ve come a long way since then. Nowadays, more and more people are buying online. Whether it’s through a web browser, a retail app, or a device like Amazon’s Alexa that’s.

article thumbnail

Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

article thumbnail

Chargeback Automation Is An Opportunity For Scale

PYMNTS

Businesses that hope to make 2018 a big growth year must start by asking themselves: “Which of my business operations are non-scalable?” Those are the factors that will hold them back. Pallavi Kuppa-Apte, head of Sales and Marketing for the startup Chargehound , said that’s the question many of the company’s clients have been asking themselves in the past few months.

Retail 116
article thumbnail

In a mobile banking era, the ATM is more important than ever

ATM Marketplace

Despite consumers' growing preference for digital account interaction, they continue to rely on ATMs for cash, account access and and more advanced functions, making these machines an increasingly critical point of connection between an FI and its customers.

ATM 79
article thumbnail

Tesla ‘Supercharges’ Charging Stations With Retail

PYMNTS

As drivers of electric vehicles spend more time waiting at charging stations than drivers of traditional cars spend at the pump, Tesla is planning a retro-themed charging station with retail components in Santa Monica, California. Tesla Co-Founder Elon Musk said the planned charging station would include a 1950s vibe, The Verge reported. “Gonna put an old school drive-in, roller skates & rock restaurant at one of the new Tesla Supercharger locations in LA,” Musk wrote in a tweet.

Retail 116
article thumbnail

John McAfee resurfaces with a bang as adviser to crypto startup

Payments Source

John McAfee disappeared from the public markets after MGT Capital Inc. severed ties with the controversial antivirus software developer, but now he’s back and advising a cryptocurrency startup that’s conducting an initial coin offering.

article thumbnail

Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

article thumbnail

Google Announces Wearable System For Android And iPhone Users

PYMNTS

Google announced that it is launching a “wearables operating system for everyone” that will work for both Android and iPhone users. “Android Wear was founded on the belief that wearable technology should be for everyone, no matter what style you wear on your wrist or what phone you have in your pocket,” wrote Dennis Troper, Director of Product Management, Wear OS by Google, in a blog post.

Google 111
article thumbnail

Long Blockchain—an iced tea company—buys a U.K. blockchain tech firm

Payments Source

Doubling down on its surprise pivot to blockchain technology, the former parent company of Long Island Iced Tea—now Long Blockchain Corp.—is buying a U.K. tech firm specializing in distributed ledger technology and cryptocurrency.

article thumbnail

March Madness: Payments And Commerce Style

PYMNTS

Is your bracket ready? Beginning today, the annual March Madness college basketball tournament officially kicks off. While the best 64 teams in amateur basketball will go head-to-head on the court, millions of Americans will be anxiously checking their brackets to see just how good they are at prognostication. There are a variety of methods that go into selecting those choices.

Payments 108
article thumbnail

Payscout launches portal to streamline bill collection

Payments Source

Global payments processor Payscout has launched a self-service payment portal to process transactions between a business and its debtors, in effect linking businesses to back-end processing facilities without involving bill-collection agents.

article thumbnail

Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

article thumbnail

Slots, cash and change at the ATM

ATM Marketplace

We all talk about change, and we almost always combine that with talk about disruption and innovation. I am becoming more convinced that the future of the ATM lies in its ability to keep redefining itself to meet changing user expectations.

ATM 60
article thumbnail

Yielding to political pressure is slippery slope for banks

Payments Source

As financial institutions find themselves at the center of political fights on topics like energy financing, marijuana and guns, they should avoid caving in to activist demands.

article thumbnail

How to boost your bottom line with ATM service parts planning

ATM Marketplace

In a lean business environment, it might seem that only larger service companies can maximize the uptime of a customer's ATM fleet. But thanks to supply chain innovations, more companies are realizing the value of an optimized service parts network.

ATM 55
article thumbnail

3.15.18 Your morning briefing

Payments Source

The information you need to start your day, from PaymentsSource and around the Web: Walmart's grocery expansion; Revolut direct debit; Alexa payments; and more.

article thumbnail

2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.