Mon.Feb 28, 2022

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Charles Potts: Unlocking better customer connections

Independent Banker

By Charles Potts, ICBA. Innovation is a priority for ICBA. That’s why we’ve spent the past three years educating community bankers on the why of innovation: why bankers should be thinking about innovation, why innovation is a top priority in a digital-first environment and why now is the time to act. We are now exploring the how: how ICBA can help community bankers drive growth through innovation, and how community bankers can better engage new and existing customers.

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Market Commentary: Week of February 28, 2022

SWBC's LenderHub

Last Week. Last week’s action was punctuated by the shocking Russian invasion of its neighbor, Ukraine, on Wednesday night. While U.S. intelligence services proved to be highly accurate with regard to the intentions of Russia, many market participants were simply not ready for one of the two global nuclear superpowers to conduct major military operations in Europe in complete defiance of the NATO military alliance, an alliance that sits right on the borders of Ukraine and Russia.

Marketing 148
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Lindsay LaNore: The impact of rewards and recognition

Independent Banker

By Lindsay LaNore, ICBA. In the last of our three-part look at the three Rs ( recruit , retain and reward), we’re exploring the importance of having a reward or recognition program. It’s something, says Valerie Utsey, ICBA’s executive vice president and chief human resources officer, that’s essential to any organization. The reward doesn’t have to be money, she explains: “It could be a plaque on the wall or a parking space, but it should be something that acknowledges that that person has done s

Resources 139
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Meet the New Comrade, Same as the Old Comrade

SWBC's LenderHub

“I never met a man like this,” Kennedy remarked to another reporter, Hugh Sidey of Time magazine. “[I] talked about how a nuclear exchange would kill 70 million people in 10 minutes, and he just looked at me as if to say, ‘So what?’ – President John Kennedy after his first and only meeting with Soviet leader Nikita Khrushchev in 1961.

Meeting 148
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Can fintechs enhance your bank’s marketing campaign?

Independent Banker

Kathy Strasser of IncredibleBank is evaluating marketing campaign management platforms. Photo by Janimal Photography. Customized, well-thought-out interactions—especially in the online banking space—are integral to wooing new customers and retaining existing ones. We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process.

Fintech 136

More Trending

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How to collect positive customer reviews

Independent Banker

When customers look up businesses online, reviews are one of the first things they see. These community bankers share how they collect positive reviews, and how to respond to negative ones. By Jen A. Miller. Word of mouth isn’t always enough to keep a business shining in the spotlight anymore. “Your digital footprint outside of your own properties is increasingly how decisions are made,” says Rob Birgfeld, executive vice president and chief marketing officer for ICBA.

How To 127
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U.S. bans transactions with Russian Central Bank, Wealth Fund

BankInovation

President Joe Biden’s administration on Monday banned U.S. people and companies from doing business with the Bank of Russia, the Russian National Wealth Fund and the Ministry of Finance. The moves by the U.S. Treasury’s Office of Foreign Assets Control will “effectively immobilize” any Russian central bank assets held in the U.S. or by U.S. […].

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Developing leaders in mortgage lending – Navigating uncertainty with leadership strategies

Independent Banker

A favorable outlook is emerging as the economy continues to recover following the COVID-19 pandemic. The question is whether financial institutions will feel the positive impact of the current indicators or if uncertainty and volatility in the mortgage market will prevail. While the U.S. economic growth rate is predicted to settle upwards of 2.5 percent through 2024—a number above the long-term growth rate of 2 percent–what should be of interest to lenders during this time is the direction of in

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Bank Automation Summit 2022: 3 key themes for exploration

BankInovation

CHARLOTTE, N.C. — This week, the Bank Automation Summit goes live for the first time since the start of the COVID-19 pandemic. What can attendees expect? The following are three key themes that will form the backdrop of nearly all the sessions planned for the event, which starts Tuesday, March 1, at 1 p.m. ET. […].

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Out of Office: Keith Ventris

Independent Banker

Keith Ventris and his wife, Michelle, opened an axe-throwing facility and bowling alley in Clinton, Okla. Photograph by Scott Vo. In September 2021, the president of $194 million-asset Oklahoma Bank and Trust and his wife, Michelle, brought new life to an abandoned building by reopening it as Split Decision, a bowling alley and axe-throwing facility in Clinton, Okla.

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UK law firms aiding Russian oligarchs could face penalties, No 10 suggests

TheGuardian

No 10 warns City firms to ‘think very carefully’ before propping up those allied to Putin regime Russia-Ukraine crisis: live news Law firms working to stop Russian oligarchs getting hit by UK sanctions could themselves be targeted by financial curbs, No 10 has suggested as it warned them to “think very carefully” before propping up those allied to Vladimir Putin’s regime.

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Jim Reber: March sanity

Independent Banker

Photo by Gleitfrosch/iStock. This month has proven to be good for bonds. By Jim Reber, ICBA Securities. If one were to look at the aggregation of literature pertaining to the month of March, you’d see some pretty harsh prose and verse. To wit: “In like a lion, out like a lamb” isn’t much of a promo for the weather. Julius Caesar would have done well to take heed of the “beware the Ides of March” suggestion.

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Barclaycard insists I can only increase my credit limit via its app

TheGuardian

A reader, who is an an older customer, says they don’t bank online and don’t have a smartphone Can you help me with an infuriating problem I have with Barclaycard ? A few years ago it cut my credit limit to £3,300, which I find somewhat useless given that my bills can exceed this. I rang Barclaycard and was told by the call handler that there was nothing he could do, and that the only way I could increase it was via the Barclaycard app.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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4 Sportswomen Who Can Teach Us A Thing Or Two About Investing

BankBazaar

While we certainly admire the tenacity and sheer skill of the world’s top female athletes, they exhibit certain traits that we would do well to mimic when investing our money. Times are certainly changing. No more is the world of sport dominated by male athletes as far as prize money, lucrative endorsements or even critical acclaim is concerned. Over the last decade or so, female athletes have been rapidly chipping away at age-old stereotypes and are now at an equal footing with their male c

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The great decoupling: how UK-based firms are unwinding exposure to Russia

TheGuardian

Oil companies and City and law firms are among many working round the clock to sever ties with Russian-owned businesses Ukraine-Russia crisis: live updates Pressure is mounting on more British businesses to sever ties with Russia after oil giant Shell became the latest company to quit the country, ditching gas projects with the country’s state energy firm Gazprom.

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2022 Outlook for Payment Protection and Other Insurance Products

SWBC's LenderHub

With delinquencies expected to increase as the government stimulus has ended for consumers and financial institutions’ net interest margins continue to be squeezed, insurance products will become an increasingly important tool for financial institutions to offset expected delinquencies by mitigating loan portfolio risk while generating non-interest income.

Tools 78
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CFPB SBREFA Panel Outline on AVM Rulemaking Addresses Potential for Algorithmic Bias In Home Valuations

CFPB Monitor

The CFPB recently issued an outline entitled Small Business Advisory Review Panel for Automated Valuation Model (AVM) Rulemaking. While the outline addresses an upcoming joint rulemaking to implement quality control requirements for AVMs, the CFPB specifically focuses on the potential for AVMs to pose fair lending risks to homebuyers and homeowners.

Lending 78
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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UK banks’ shares fall on FTSE 100 after Russia is hit with sanctions over Ukraine

TheGuardian

HSBC, NatWest, Barclays and Lloyds lose out as investors switch to defence stocks Russia-Ukraine crisis: live news Britain’s banks were among the biggest fallers on the London Stock Exchange on Monday after western governments agreed over the weekend to expand financial sanctions against Russia. HSBC, NatWest, Barclays and Lloyds lost more than 3% of their value and were joined by the insurers Prudential and Legal & General as investors shifted their funds to defence manufacturers and firms

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CFPB Issues Factsheet Addressing Prepaid Interest for Certain QM Loan APR Calculations

CFPB Monitor

The CFPB recently issued a factsheet addressing how prepaid interest, also referred to as per diem interest, factors into the calculation of the annual percentage rate (APR) for certain adjustable rate mortgage (ARM) loans and step-rate loans for purposes of assessing qualified mortgage (QM) loan status under the revised general QM rule. The advice provided by the CFPB appears to be better suited for a rule than a factsheet.

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Jiye Technologies launches B2B BNPL service for agriculture sector

The Paypers

Jiye Technologies , an agri-tech platform in Pakistan has announced a B2B buy-now-pay-later (BNPL) feature through a digital financing product for farmers and businesses across Pakistan.

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Assess for Success

Independent Banker

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Cambodia-based Oriental Bank, BPC partner for digital banking

The Paypers

Oriental Bank , a new bank in Cambodia with a digital-first strategy, has announced that it has chosen global payment provider BPC to power its digital banking experiences.

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Indian neobank Niyo raises $100M from Accel. Niyo competitors include Walrus, Fi, and Jupiter.

CB Insights

Niyo , a neo-bank, has raised $100M in a Series C. The round drew participation from Accel, Lightrock, and JS Capital, among others. HOW’S THE COMPANY PERFORMING? India-based Niyo offers consumer-focused digital banking services to salaried individuals, SMEs, and retailers, in partnership with traditional banks. It caters to 4M+ customers, which includes 7K+ corporates.

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Revolut removes transfer fees for Ukraine-based banks

The Paypers

UK-based fintech Revolut has engaged a global security partner to provide emergency logistical support for its Ukraine-based employees, AltFi states.

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Tech helps banks navigate cannabis’ regulatory potholes

American Banker

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.