Wed.May 15, 2019

Lessons from leaders: Satya Nadella, CEO, Microsoft

Chris Skinner

Twenty years ago, I was doing a lot of work on business transformation and business process re-engineering (BPR). Most of the firms didn’t do transformation and viewed it as too risky. Instead they went for BPR for BPI … business process improvements. Incremental benefits rather than radical results.

IBM Launches Supply Chain Anomaly Detection Tool

PYMNTS

IBM announced the launch of a new supply chain management solution deploying artificial intelligence (AI) to detect anomalies in the supply chain.

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Things worth reading: 16th May 2019

Chris Skinner

Things we’re reading today include … World’s Largest Banks 2019: U.S.

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Why Visa Brought Earthport Into Its Orbit

PYMNTS

In payments, to gain technology, reach and new use cases (and, sometimes, all of the above at once), the debate has always boiled down to “build or buy.” To that end, Visa has taken the “buy” path, and said last week that it gained control of Earthport , having bought the U.K.-based

Embracing the future of fraud prevention in the multi-(cloud) verse

Insights on Business

Riddle me this? What do a large Australian bank, a leading U.S. financial payment solutions provider, and a major New Zealand bank all have in common?

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Bitcoin Daily: Ripple’s XRP Rises To Top-Performing Crypto; Samsung To Bring Blockchain To Budget Smartphones

PYMNTS

Ripple’s XRP added more than 21 percent overnight to become the best-performing asset in the top 10 of coins, reaching $0.38. This has led some to predict that the digital coin could soon return to prices above $0.50.

Lyft, Mastercard Partner to Offer Instant Payment, Banking for Drivers

Bank Innovation

Lyft drivers will now be able to get paid immediately and plug into a broader banking and personal savings ecosystem. The ride-hailing service is working with Mastercard and payments company Payfare on a co-branded debit card called Lyft Direct Debit.

More Trending

Finastra Hires Mark Miller as CFO

Bank Innovation

Banking technology giant Finastra has hired Mark Miller as chief financial officer. He replaces Rob Binns, who recently stepped down from the role. Miller previously served as chief financial officer at Marketo, a marketing automation software company that was acquired by Adobe in October 2018.

Call Centers Get Smarter — Thanks To AI

PYMNTS

Call centers are experiencing increasingly greater volumes, with more than 55 billion agent-assisted calls being handled each year in the U.S. alone. Any business with a call center needs an efficient way to respond to this high volume of customer inquiries.

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Wealthbox CRM Integrates with SS&C in Effort to Save RIAs Time

Bank Innovation

Wealthbox CRM, a web-based customer relations management company, believes it has the tools to save financial advisors precious time.

To Optimize Supply Chains, Big Data Must Have The Need For Speed

PYMNTS

Supply chain management strategies are top of mind for many organizations at a time when Brexit, trade disputes, tariffs and an overall sense of geopolitical volatility have businesses recognizing the need for resiliency through operations and business partners.

Do You Really Want To Lend Below A 10% Debt Yield?

Banker to Banker

PROFITABLE BANK LENDING Commercial lenders should be aware of the important factors that drive customer behavior to borrow funds. Our clients borrow from us when they refinance debt, or purchase equipment, real estate, or finance working capital.

Staring Down The Sharing Economy’s Big Trust Moment

PYMNTS

One of the more interesting – and perhaps even amusing – parts of human nature comes from the assumptions we attach to examples of growth and success.

What Just Happened At Finovate Spring 2019

Banker to Banker

Last week, Finovate Spring 2019 took place in San Francisco in which over 270 banks watched more than 60 companies each have seven minutes to impress you with a demo of their technology.

Retail Sales Seesawing In 2019

PYMNTS

Retail sales in the U.S. declined in April, according to the latest figures released by the Commerce Department. Retail sales were down 0.2 percent in April, following an unexpectedly large 1.7 percent jump in March (an upward revision of the 1.6 percent increase originally reported).

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Compliance Concerns Remain an Obstacle to Tech Upgrades, Study Finds

Bank Innovation

Despite the importance bank executives place on innovation, a significant number believe their banks lack the technology to invest in disruptors.

Is Social Banking The Key To FIs Capturing Gen Z?

PYMNTS

Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated digital banking space.

Why We Need Bank Innovation Build

Bank Innovation

There is a revolution going on inside banking. And that’s not just a cheap cliche. It is this revolution that has led us to present Bank Innovation Build, our newest conference, on Nov.

Porn Email Scam Nets Scammers Almost $1M In Bitcoin

PYMNTS

There’s an email scam going around that involves scammers claiming to have webcam footage of people watching porn, with threats to release the info if not paid a hefty ransom in bitcoin, according to a report by Fortune.

Using Single- and Multi-Channel Fraud Detection to Prevent Elder Financial Abuse

Abrigio

May 15 is National Senior Fraud Awareness Day , and while it is crucial to have a date to call attention to the nefarious actors that target the elderly, it is even more critical to make sure your institution is catching all forms of fraud that affect your customers or members, no matter their age.

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Fixing Some Of The Big Problems In Payments And Commerce

PYMNTS

Cyber fraud can be a corporate killer if complacency sets in – but there’s an answer for that. There are also fixes in the works when it comes to business travel expense management. Artificial intelligence is set to fuel all kinds of innovations, and Visa is certainly making its plans.

37 Corporate Innovation Labs In Finance

CB Insights

With recent advances in blockchain, cryptocurrency, contactless payments, and more, finance is primed for disruption. Get the entire 43-page PDF. Email.

Walmart, Target Take On Amazon With Faster Fulfillment

PYMNTS

Retailers are promoting faster shipping options in the wake of news that Amazon plans to speed up Prime shipping from two days to just one: Walmart , in one case, is offering NextDay delivery on a selection of items from its website.

Startup Continent: The Most Well-Funded Tech Startups In Latin America

CB Insights

Since 2012, more than $5.7B has been invested across over 520 equity deals to tech startups in Latin America. This includes investment in leading tech companies such as on-demand delivery startup Rappi in Colombia and online food delivery platform iFood in Brazil.

WeWork Announces $3B Fund To Invest In Its Own Rentals

PYMNTS

WeWork , which recently renamed itself The We Company, has built a multibillion-dollar valuation with its business model of renting out spaces. The company now wants to expand into owning the buildings as well, according to a report from CNBC.

Azure Site Recovery for On-Premises to Azure Disaster Recovery

Perficient Financial Servies

Microsoft introduced Azure Site Recovery (ASR) in 2014.This Disaster Recovery as a Service (DRaaS) offering allows on-premises workloads to be replicated into Azure. Azure Site Recovery orchestrates and manages disaster recovery for Azure VMs, on-premises VMs, and physical servers.

Taking The Chaos Out Of Lunch With B2B Delivery

PYMNTS

Lunch can be a surprisingly inefficient time of day for office workers, or at least for the restaurants that serve them. In an era when it is easy for everyone to order a meal and have it delivered, a lot of workers choose that option.

How Uber And Lyft Could Transform Healthcare

CB Insights

Uber and Lyft have been in the news lately for their enormous IPOs. The two companies have raised $10B+ combined in the process, and their valuations total more than $75B. Still, the companies are far from profitabile, with Uber sporting a cash burn rate of over $10B per year.

Whole Foods And Instacart End Partnership

PYMNTS

In a move that’s been anticipated since 2017 when Amazon acquired Whole Foods, the grocer and delivery firm Instacart have parted ways, according to a report by CNBC.

Enjoying a cool discussion of InsurTech carrier Lemonade, not too sweet, not too sour

Daily Fintech

Lemonade- it’s not just a drink anymore. TLDR How can an interview with an insurance startup founder go from discussing InsurTech and innovation, and end up focusing on the concept of a Ulysses Contract, Game Theory, Prisoners’ Dilemma, and the Nash Equilibrium?

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American Express To Acquire Resy

PYMNTS

To build on its growing suite of digital-first benefits that go beyond rewards and points, American Express announced on Wednesday (May 15) that it has inked an agreement to acquire the Resy reservation platform.

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Rates have dropped. How does that impact mortgage lending?

ForwardBanker

Is your phone ringing off the hook for mortgage applications and refinances yet? Mortgage lenders have been anticipating an increase in applications because of this juggernaut of a job market, with unemployment rates hovering at historic lows.

Microsoft Says Computer Bug Could Be Exploited By Malware

PYMNTS

Microsoft has warned that a patched computer bug affecting some of the older versions of Windows could be used as a weapon in the vein of the WannaCry worm, which infected countless computers with ransomware, according to a report by The Wall Street Journal. .

Direct Routing March 2019 (Part 3 of 5)

Perficient Financial Servies

Welcome back to part 3 of our Direct Routing blog series! In this article we’ll discuss voice routing basics and how you can plan for Direct Routing. With that being said, let’s jump right in with the first topic on dial plans. Dial Plans.

Appeal Over Swedbank Money Laundering Complaint Is Denied In Sweden

PYMNTS

The appeal of an investor who campaigns against corruption in the banking industry was rejected by Sweden on Wednesday (May 15), according to a report by Reuters.

Welcome to the Collaboration Economy. Is Your Business Ready?

Perficient Financial Servies

From Sharing Economy to Collaboration Economy. Whether you’ve booked a rideshare car service, stayed in a stranger’s empty room on vacation, or found Fido a new home away from home, there’s a good chance you’ve witnessed the sharing economy.

Grofers Raises $200M In SoftBank-Led Round

PYMNTS

Grofers, the Indian online grocery startup, has raised more than $200 million in a new round of fundraising. According to a report in Deal Street Asia , the fundraising round was led by SoftBank’s Vision Fund. Tiger Global, Sequoia Capital and new investor KTB took part in the investment.

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