Thu.Sep 26, 2019

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JPMorgan Chase exec sees digital banking, branch experience working as one

Payments Dive

Marbue Brown, the head of customer experience at JPMorgan Chase, told attendees at the annual BCX summit that millions of people want a combination of the speed and sophistication of digital banking along with the human interaction and financial wellness provided by a physical bank branch.

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What does inclusion mean?

Chris Skinner

I’ve been reflecting for a while on the shift of power from America to China, as those who read my musings will know. This is typified by the latest Netflix offering American Factory, backed by the Obamas. It shows the cultural clash between East and West and the rise of … The post What does inclusion mean? appeared first on Chris Skinner's blog.

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Inside Citi Ventures’ approach to finding talent

Bank Innovation

Citi Ventures, Citbank’s corporate venture arm, is turning to startups that can solve pain points for incumbent banks and financial companies. In particular, it is interested in companies that use data, AI and machine learning to support these approaches, including the identity verification company Trulioo and accounts receivable company HighRadius.

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Things worth reading: 27th September 2019

Chris Skinner

Things we’re reading today include … A top banker’s defection from Credit Suisse to UBS is roiling Swiss banking Number of bank transfer scams in UK rises by 40% in a year ABN Amro under investigation for money laundering Banker’s wife who spent £16m in Harrods escapes extradition to Azerbaijan on … The post Things worth reading: 27th September 2019 appeared first on Chris Skinner's blog.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Finastra plans to double its API count to 120   

Bank Innovation

LONDON — Finastra has designs to double the number of APIs it offers to 120. Bank Innovation believes this will be the greatest number of APIs offered by one financial technology company. Martin Haering, chief marketing officer of Finastra, told Bank Innovation at Sibos this week that the doubling of APIs will happen within the next six months and is […].

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First National Bank of Omaha’s Butterfield to speak at Bank Innovation Build

Bank Innovation

Marc Butterfield, senior vice president of digital and payments solutions at First National Bank of Omaha, will speak at Bank Innovation Build. He will discuss selling innovation internally, in a panel that focuses on pitching, budgets and bridging disparate interests. Butterfield has led FNBO’s internal innovation group since its launch in 2017.

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Deep Dive: The Benefits And Challenges Of Real-Time Push Payments

PYMNTS

Consumers, businesses and governments are seeing faster payments as a path to greater convenience and financial security, and this growing demand is spurring payments services providers (PSPs) to meet this need in a swift, secure manner. That consideration includes assessing the potential benefits and risks that come with the two fundamental types of bank payments: push and pull transactions.

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US Bank launches API portal for third-party developers

Bank Innovation

U.S. Bank launched a suite of API tools this week to support third-party app developers in their efforts to build services that can securely connect to U.S. Bank account information. In an apparent shift from the traditional, walled-garden approach of large banks, U.S. Bank’s developer portal enables developers to build apps that may compete with […].

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Brighterion On Unlocking The Full Potential Of AI’s Present And … Future For FIs

PYMNTS

While artificial intelligence (AI) has been referred to as a lifesaver many times on these pages, usually it is a figure of speech. But in the case of a new machine-learning technique written up in a study published in the journal Radiology , the phrase is intended quite literally. When fed data from cardiac disease patients over a nearly decade-long interval, the AI did better than standard diagnostic tools and monitoring in both assessing the risk that a patient would die from heart disease an

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Why U.K. charities are turning to blockchain to receive donations

Payments Source

The U.K. charity sector is currently facing its biggest ever crisis of trust — with a recent survey conducted by the Charities Aid Foundation finding that the proportion of the general public who donate to charity has declined for the third year in a row — amid rising concerns about wastage and corruption.

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New Indonesia Credit Card Designed To Help Unbanked

PYMNTS

Indonesia -based Traveloka has partnered with Bank BRI on a credit card for Indonesia’s unbanked. The travel and lifestyle platform has received investments from the likes of JD.com, Sequoia Capital and Hillhouse Capital, according to Deal Street Asia. Speaking at a conference in Singapore, Traveloka Group of Operations President Henry Hendrawan said the company is working to solve the “pain points” of Indonesians — most notably that many citizens are unbanked.

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Sacramento Kings take a swing at checkout-free tech

Payments Source

Checkout-free tech has only just left the gate, but has tons of promise as a way to shed lines and collect data — just the mix that sports facilities are looking for.

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DoorDash Says May Breach Hit 4.9M Users

PYMNTS

DoorDash has revealed that it was the victim of a data breach in May. “Earlier this month, we became aware of unusual activity involving a third-party service provider,” the company wrote in a blog post. “We immediately launched an investigation, and outside security experts were engaged to assess what occurred. We were subsequently able to determine that an unauthorized third party accessed some DoorDash user data on May 4, 2019.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Mastercard adds branding flavor with sweets, restaurants

Payments Source

When health care executive Raj Rajamannar joined Mastercard as marketing chief six years ago, his background at Humana and WellPoint hinted at a different perspective.

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Merging Apps, Uber Eyes ‘Everyday’ Use

PYMNTS

Uber’s apps are getting a makeover – and a bit of a merger. To that end, Uber said at an event on Thursday (Sept. 26) that it would merge its food delivery and ride-hailing applications in a way that would bring its offerings together as “the operating system for your everyday life,” as CEO Dara Khosrowshahi said. As reported , the platform-focused firm is also debuting new safety features and broadening its travel modes on offer, including bikes and public transportation.

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Morning Brief 9.26.19: Rabobank, Mastercard make an agriculture financial inclusion play

Payments Source

The information you need to start your day, from PaymentsSource and around the web. Today: Mastercard and Rabobank make payments push for emerging markets farmers; PayPal makes inroads with streaming content in India; Amazon builds smart glasses; Daimler adds more blockchain payments.

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Visa’s CyberSource Teams With Sezzle On Installment Payments

PYMNTS

Installment payment solution company Sezzle has teamed up with Visa’s CyberSource payment management platform to offer consumers interest-free “buy now, pay later” (BNPL) options on purchases, according to a release. The BNPL option is meant to help online businesses grow sales and put more items in baskets, without credit risks to the seller. With Sezzle, consumers can divide their purchases into four installments, and pay interest-free for six weeks.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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JPMorgan Chase exec sees digital banking, branch experience working as one

ATM Marketplace

Marbue Brown, head of customer experience at JPMorgan Chase, said that millions of people want a combination of the speed and sophistication of digital banking along with the human interaction and financial wellness provided by a physical bank branch.

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Mastercard Teams With Clothing Retailers To Enable Digital Payments For Factory Workers

PYMNTS

Mastercard is aligning with clothing retailers in a global effort to digitally pay factory garment workers to ensure they consistently get paid, the company said in a press release on Thursday (Sept. 26). Industry partners include Levi Strauss & Co., Marks & Spencer and VF Corporation. The program will also work with the nonprofit Business for Social Responsibility (BSR).

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Microsoft, Mastercard fund initiative to help thwart hackers

Payments Source

Microsoft Corp., Mastercard Inc. and the Hewlett Foundation are funding a new organization that is planning to help dissidents and other vulnerable groups across the world defend against hackers.

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TSB Partners With Mastercard’s Vocalink To Prevent Payment Fraud

PYMNTS

TSB is teaming up with Mastercard’s Vocalink to roll out a solution to help prevent fraud and payment mix-ups, Vocalink announced in a press release on Thursday (Sept. 26). TSB is among the initial financial institutions that will offer a Confirmation of Payee and Verify Account Name service for its customers. The solution will help people combat payment deception as well as avoid mistakes like sending funds to the wrong account.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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A protracted trade war could propel merchant credit

Payments Source

As businesses navigate the trade war, these loans can help cover anything from inventory to office supplies – any area where a business is taking a hit, says Become's Eden Amirav.

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Setting The Stage For ACH B2B Subscription Payments

PYMNTS

For some businesses, recurring payments present recurring challenges. Companies that rely on customers wielding cards or ( gasp! ) checks to make their monthly, weekly or daily transactions run the risk of failure — that card payments do not go through, that checks get lost in the mail. To that end, GoCardless , the U.K.-based FinTech focused on recurring payment acceptance solutions, said earlier this month that it had expanded into the U.S. market through the delivery of an automated clearing

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BitAsset trading platform adds Dash digital currency

Payments Source

Users of digital trading platform BitAsset in Asia will have the option to use Dash digital currency for near-instant transactions when trading crypto currencies or dealing with exchange-traded funds.

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Taking A Peer-To-Peer Approach To College Laundry

PYMNTS

College students may find it challenging to do laundry between attending classes, studying for exams and working at their jobs. Washing, folding, and drying clothes takes precious time that today’s students might not have with all of their day-to-day responsibilities. The Laundry Chute aims to provide this market with a peer-to-peer (P2P) solution to their laundry needs.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.