Fri.Dec 06, 2019

Chase's Brown wants customers to feel like they accomplished goals

Mobile Payments Today

Marbue Brown, head of customer experience for consumer banking at JPMorgan Chase, believes that customers need to walk away feeling fulfilled when they engage the bank at the branch, on the phone or within the mobile app

Weekly Wrap: Canadian fintech gets funding injection, as BMO tackles gender identity

Bank Innovation

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, December 6, 2019.

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November Employment Report Shows Underlying Strength

Abrigo

The morning’s Employment Situation Report from the Bureau of Labor Statistics showed a fairly (and surprisingly) strong labor market. There were 266,000 new jobs added in the month of November, compared to the 188,000 new jobs expected.

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Canada’s CWB Bank to embed ‘explainable AI’ in digital platform

Bank Innovation

Canadian business bank CWB Financial Group will roll out personalized insights within its app and online platform in 2020.

Intelligent Process Automation: Boosting Bots with AI and Machine Learning

Across all sectors, companies are learning that they can transform their businesses by embracing Intelligent Process Automation, or IPA. With the pairing of AI and RPA, IPA adds a new layer of intelligent decision-making processes to automated RPA tasks. By automating repetitive work, and adding the ability to automate intelligent decision making, intelligent automation frees up your most valuable resources – your employees – to spend more time on higher value and more strategic work. But in order to reap the rewards of Intelligent Process Automation, organizations must first educate themselves and prepare for the adoption of IPA. In our ebook, Intelligent Process Automation: Boosting Bots with AI and Machine Learning.

Why Installment Payments Are Fashionable This Holiday Season

PYMNTS

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. However, they are also hesitant to pay for those new experiences with credit cards or other traditional financing options.

More Trending

Trucking Payments Tools That Are In It For The Long Haul

PYMNTS

The growing significance of the gig economy is changing how businesses handle their payments. Corporations recognize that paying freelancers for ad hoc projects is a different ball game than issuing regular payroll disbursements to hourly or salaried employees or contracting with large suppliers.

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Applications open for the 2020 DEMOvation Challenge

Bank Innovation

Auto Finance News is excited to announce that applications are open for the 2020 DEMOvation Challenge, which will take place at the Auto Finance Innovation Summit on March 10-11 at the Omni San Diego.

RBC Says Amazon’s B2B Unit Will Be Worth $31B By 2023

PYMNTS

Royal Bank of Canada (RBC) Capital said there’s an overlooked part of Amazon ’s ecosphere of services that’s being casually overlooked but will be extremely profitable for the company in the coming years, according to a report by CNBC.

Banks shouldn't worry about Libra's big promises

Payments Source

Not only are cryptocurrencies treading deep into the muddy waters of regulation, but they still lack the trust of most of the banked population says Tidal Commerce's Drew Sementa. ISO and agent Cryptocurrencies Digital payments Risk Facebook

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Consumers’ Growing Appetite For Order To Eat

PYMNTS

The convenience of mobile order delivery has spurred top-line growth for quick-service restaurants. And, increasingly, several of the marquee names in the space have devoted time and significant sums of money to develop the mobile ordering experience.

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U.S. Core Providers Supporting the Credit Union Movement

Strategically Speaking

A look at the core players. More than 600 credit unions have changed core processors in the past five years. The pace of change and transformation happening in the financial services space makes selecting a technology partner more important than ever.

On-Demand Payroll Leads B2B FinTech Funding

PYMNTS

This week saw B2B FinTechs targeting a range of pain points for business customers around the world, as investors put nearly $462 million in combined funding into the space. From Singapore to the U.K.,

Russian 'Evil Corp' is behind a decade of bank hacks, U.S. says

Payments Source

The U.S. unveiled criminal charges and sanctions against members of a group that calls itself Evil Corp, which authorities blame for some of the worst computer hacking and bank fraud schemes of the past decade. Hacking Fraud

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How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

Retail Holiday Hiring Reflects Focus On eCommerce, Speed

PYMNTS

With a greater emphasis on speed and online shopping, holiday hiring needs have changed amid shifting consumer preferences.

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Morning Brief 12.6.19: Grab's payment card debuts in Singapore

Payments Source

regulators pressure banks on outages; Uber Eats adds a group order button; and other information you need to start your day, from PaymentsSource and around the web. Briefing

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Envestnet | Yodlee CEO: Helping FIs Prep For ‘Next-Gen’ Data Aggregation

PYMNTS

The past few years have seen contentious relationships between financial institutions (FIs) — particularly larger ones — and data aggregators.

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Faster wage payments expand to more restaurant workers

Payments Source

As more industries explore the potential of providing faster access to wages, restaurant management software provider Delaget has partnered with financial wellness mobile app provider Branch to expand the reach of instant earned wage access availability.

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

Trade Credit: When ‘Status Quo’ Means It’s Time For A Change

PYMNTS

For Eyal Shinar, CEO of Fundbox , understanding the burden that cash-flow bottlenecks and delayed invoice payments have on B2B companies came through personal experience.

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Deutsche Bank gives crypto enthusiasts some hope to hang on

Payments Source

After a rough start to life, crytocurrencies may be on the cusp of a breakout decade if Deutsche Bank AG’s contrarian call comes true. Cryptocurrencies

Retail Pulse: Luxury Beauty Brands Revamp Stores; Glossier Opens Temporary Shops

PYMNTS

Makers of luxury goods, as well as beauty firms, are aiming to bring in shoppers who are moving away from malls and other venues. Some firms are revamping their brick-and-mortar locations to make them into destinations worthy of day trips even as they move sales to eCommerce.

Avoid ATM Upgrade Fatigue

ATM Marketplace

With the Windows 10 migration just months away, a growing number of banks and credit unions are considering simply walking away from traditional Windows-PC based ATMs, perpetual ATM upgrade expenses and the short software life cycles

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How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

Vroom eCommerce Sales Platform Raises $254M

PYMNTS

Vroom , an online marketplace for buying and selling vehicles, has raised $254 million in a Series H funding round, according to a release by the company. Durable Capital Partners led the round, and T. Rowe Price Associates, L Catterton and others participated. Vroom has raised $721 million so far.

Podcast: New technologies for increasing debit card revenue

ATM Marketplace

Despite the plethora of payment choices we have today, many of us are still using our debit cards. Carol Specogna, Fiserv's VP of card services, gives an overview of the market and talks about new technologies that FIs can leverage to boost their debit card revenue

New Alphabet Boss To Scrutinize High-Tech Ventures?

PYMNTS

It’s not uncommon for new management at a company, upon taking the corner office, to take a look at what he or she has been left. And in doing so, that new chief executive can opt to push to keep some things, to jettison others, to make a mark on the company from the get-go.

Debt Control Strategies For 2020

BankBazaar

Will you be stepping into 2020 burdened with debt? Read this article to find out ways to repay your debt faster. Before 2019 draws to a close, it’s time for you to evaluate how much debt you still have. If your debt burden is higher than 40% of your income, it can be quite overwhelming.

Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.