Fri.Dec 06, 2019

Chase's Brown wants customers to feel like they accomplished goals

Mobile Payments Today

Marbue Brown, head of customer experience for consumer banking at JPMorgan Chase, believes that customers need to walk away feeling fulfilled when they engage the bank at the branch, on the phone or within the mobile app

Weekly Wrap: Canadian fintech gets funding injection, as BMO tackles gender identity

Bank Innovation

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, December 6, 2019.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Why Installment Payments Are Fashionable This Holiday Season

PYMNTS

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. However, they are also hesitant to pay for those new experiences with credit cards or other traditional financing options.

Canada’s CWB Bank to embed ‘explainable AI’ in digital platform

Bank Innovation

Canadian business bank CWB Financial Group will roll out personalized insights within its app and online platform in 2020.

Trucking Payments Tools That Are In It For The Long Haul

PYMNTS

The growing significance of the gig economy is changing how businesses handle their payments. Corporations recognize that paying freelancers for ad hoc projects is a different ball game than issuing regular payroll disbursements to hourly or salaried employees or contracting with large suppliers.

Tools 207

Plaid, Kabbage: Clearing House Model Agreement creates ‘uneven playing field’

Bank Innovation

The Clearing House (TCH) showed encouraging progress for the digital financial ecosystem last month when they proposed their model financial data sharing agreement. Kabbage and Plaid support simple and uniform rules for data sharing.

Data 141

RBC Says Amazon’s B2B Unit Will Be Worth $31B By 2023

PYMNTS

Royal Bank of Canada (RBC) Capital said there’s an overlooked part of Amazon ’s ecosphere of services that’s being casually overlooked but will be extremely profitable for the company in the coming years, according to a report by CNBC.

More Trending

Applications open for the 2020 DEMOvation Challenge

Bank Innovation

Auto Finance News is excited to announce that applications are open for the 2020 DEMOvation Challenge, which will take place at the Auto Finance Innovation Summit on March 10-11 at the Omni San Diego.

Consumers’ Growing Appetite For Order To Eat

PYMNTS

The convenience of mobile order delivery has spurred top-line growth for quick-service restaurants. And, increasingly, several of the marquee names in the space have devoted time and significant sums of money to develop the mobile ordering experience.

US 174

Avoid ATM Upgrade Fatigue

ATM Marketplace

With the Windows 10 migration just months away, a growing number of banks and credit unions are considering simply walking away from traditional Windows-PC based ATMs, perpetual ATM upgrade expenses and the short software life cycles

ATM 89

On-Demand Payroll Leads B2B FinTech Funding

PYMNTS

This week saw B2B FinTechs targeting a range of pain points for business customers around the world, as investors put nearly $462 million in combined funding into the space. From Singapore to the U.K.,

Podcast: New technologies for increasing debit card revenue

ATM Marketplace

Despite the plethora of payment choices we have today, many of us are still using our debit cards. Carol Specogna, Fiserv's VP of card services, gives an overview of the market and talks about new technologies that FIs can leverage to boost their debit card revenue

Retail Holiday Hiring Reflects Focus On eCommerce, Speed

PYMNTS

With a greater emphasis on speed and online shopping, holiday hiring needs have changed amid shifting consumer preferences.

Retail 170

ABA Data Bank: Banks Continue to Serve and Protect Older Americans

ABA Community Banking

Access the ABA Foundation’s Older Americans Benchmarking Report. The post ABA Data Bank: Banks Continue to Serve and Protect Older Americans appeared first on ABA Banking Journal. Community Banking Compliance and Risk Newsbytes ABA Data Bank Protecting older Americans

Data 67

Envestnet | Yodlee CEO: Helping FIs Prep For ‘Next-Gen’ Data Aggregation

PYMNTS

The past few years have seen contentious relationships between financial institutions (FIs) — particularly larger ones — and data aggregators.

Data 170

U.S. Core Providers Supporting the Credit Union Movement

Strategically Speaking

A look at the core players. More than 600 credit unions have changed core processors in the past five years. The pace of change and transformation happening in the financial services space makes selecting a technology partner more important than ever.

Trade Credit: When ‘Status Quo’ Means It’s Time For A Change

PYMNTS

For Eyal Shinar, CEO of Fundbox , understanding the burden that cash-flow bottlenecks and delayed invoice payments have on B2B companies came through personal experience.

Video 170

NSE Charity Day 2019 supports the fight against cancer.

Bankelele

The fifth Nairobi Securities Exchange (NSE) Charity Day held today spotlighted the prevention and management of cancer in Kenya. All the day’s equities trading fees will be donated to the National Cancer Institute of Kenya, a body that has been mandated to coordinate all cancer management activity including research and the setting up a national […]. Barclays cancer CSR medical insurance

FTC Issues Opinion On Cambridge Analytica Scandal

PYMNTS

The Federal Trade Commission (FTC) found on Friday (Dec. 6) that British political consulting firm Cambridge Analytica lied to people about the data it was collecting from Facebook, and that it used it to profile and target voters, according to a report by Reuters.

Google 161

Debt Control Strategies For 2020

BankBazaar

Will you be stepping into 2020 burdened with debt? Read this article to find out ways to repay your debt faster. Before 2019 draws to a close, it’s time for you to evaluate how much debt you still have. If your debt burden is higher than 40% of your income, it can be quite overwhelming.

Vroom eCommerce Sales Platform Raises $254M

PYMNTS

Vroom , an online marketplace for buying and selling vehicles, has raised $254 million in a Series H funding round, according to a release by the company. Durable Capital Partners led the round, and T. Rowe Price Associates, L Catterton and others participated. Vroom has raised $721 million so far.

Deutsche Bank gives crypto enthusiasts some hope to hang on

Payments Source

After a rough start to life, crytocurrencies may be on the cusp of a breakout decade if Deutsche Bank AG’s contrarian call comes true. Cryptocurrencies

Retail Pulse: Luxury Beauty Brands Revamp Stores; Glossier Opens Temporary Shops

PYMNTS

Makers of luxury goods, as well as beauty firms, are aiming to bring in shoppers who are moving away from malls and other venues. Some firms are revamping their brick-and-mortar locations to make them into destinations worthy of day trips even as they move sales to eCommerce.

Russian 'Evil Corp' is behind a decade of bank hacks, U.S. says

Payments Source

The U.S. unveiled criminal charges and sanctions against members of a group that calls itself Evil Corp, which authorities blame for some of the worst computer hacking and bank fraud schemes of the past decade. Hacking Fraud

New Alphabet Boss To Scrutinize High-Tech Ventures?

PYMNTS

It’s not uncommon for new management at a company, upon taking the corner office, to take a look at what he or she has been left. And in doing so, that new chief executive can opt to push to keep some things, to jettison others, to make a mark on the company from the get-go.

Rebranding Your Bank: A Series

ABA Community Banking

ABA Bank Marketing presents an exclusive five-part series on the when, why, what and how of rebranding a bank. The post Rebranding Your Bank: A Series appeared first on ABA Banking Journal. Community Banking Featured Retail and Marketing Brand Branding Strategic marketing

Giving The Gift Of A Good Read – On Subscription

PYMNTS

Avid social media users know that soon, the annual wave of posts about Jólabókaflóð will start appearing on Facebook timelines, Instagram stories and Twitter feeds.

Faster wage payments expand to more restaurant workers

Payments Source

As more industries explore the potential of providing faster access to wages, restaurant management software provider Delaget has partnered with financial wellness mobile app provider Branch to expand the reach of instant earned wage access availability.

Deep Dive: Countering Involuntary Subscription Churn

PYMNTS

Subscription businesses rely on seamless, automated payments for their revenues, and the last thing they want is for their customer churn rate to threaten their long-term viability. .

Video 155

Banks shouldn't worry about Libra's big promises

Payments Source

Not only are cryptocurrencies treading deep into the muddy waters of regulation, but they still lack the trust of most of the banked population says Tidal Commerce's Drew Sementa. ISO and agent Cryptocurrencies Digital payments Risk Facebook

Report: Fake Likes, Follows On Social Media Are Prevalent, Easy To Buy

PYMNTS

Morning Brief 12.6.19: Grab's payment card debuts in Singapore

Payments Source

regulators pressure banks on outages; Uber Eats adds a group order button; and other information you need to start your day, from PaymentsSource and around the web. Briefing

Australian B2B FinTech Tyro Is Bright Spot In IPO Debut

PYMNTS

Australian B2B FinTech Tyro Payments recently listed on the Australian Securities Exchange (ASX) and saw its share price increase 29 percent above its IPO price on the first day, according to a report by Finder.

This Week in Fintech

Daily Fintech

This weekly summary from our 5 experts, brings you insights based on their experience as investors, entrepreneurs & executives. Ilias Hatzis started his first company, an internet search engine, during the dot-com era & now focusses on crypto.

Deutsche Bank Settles AML Scandal For $16M

PYMNTS

Deutsche Bank has settled a case with Frankfurt prosecutors that involved a raid on its offices and resulted in a huge hit on earnings and stock value over suspected money laundering, according to a report by Bloomberg. . The fine is a relatively small one at 15 million euros ($16.6

Banks Cynical Love Affair with the CRA

New York's State of Mind

I want to dedicate this blog today to the banking industry. In spite of the fact that as recently as 2018, they were urging banking regulators to reform and streamline the Community Reinvestment Act (CRA), they have now seen the light. They love the statute and its regulations so much that they think it should […]. Economy General New York State Political Regulatory BDD CRA

Top News In Payments: Visa To Begin New Certification Program; Circle Co-Founder To Depart Firm

PYMNTS

In today’s top news in payments, Visa has announced it’s going to begin a new certification program in dispute resolution, as well as fund scholarships that can be used toward the training.

Boston 148