‘It was appalling’: man sees fraudsters emptying account – but can’t stop them
TheGuardian
MAY 8, 2021
After the victim was left on hold and cut off, the bank told him it was up to him to try to recover the money A business manager has described watching helplessly as fraudsters emptied his current account, even as he desperately tried to get through to someone at his bank to stop the theft. Alerted by a text from Lloyds bank last month warning him that a £4,100 payment was leaving his current account, Adrian Giles* leapt into action and immediately called to halt it.
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