UMB tech chief Uma Wilson weighs in on real-time payments

Complimentary Access Pill
Enjoy complimentary access to top ideas and insights — selected by our editors.
Uma Wilson, Executive Vice President, Director of Treasury Management, Card & Bank Product, UMB Bank
UMB's Uma Wilson says payroll and business payments are among real-time payment use cases.

Instant settlement will soon become accessible to just about the entire U.S. financial system, creating an opportunity to change a variety of transactions — perhaps even the most important payment in most people's lives.  

"If I'm working on July 4 and want to get paid, my company can pay me," said Uma Wilson, chief information and product officer for UMB, a $37 billion-asset bank based in Kansas City. 

Like hundreds of financial services executives, Wilson is preparing for the launch of FedNow, the Federal Reserve's government-backed real-time payment network. FedNow, which recently announced it will launch in July, will join The Clearing House's five-year-old RTP network in enabling transactions to be fully executed and settled with no waiting period. 

One of the opportunities — and challenges — for the two real-time networks will be improving payroll flexibility as more people are employed outside of the traditional 40-hour work week. 

"The gig economy is a demanding environment. … If you are in a position to pay someone every day, that's very powerful,"  Wilson said. "Real-time payments are available at all times; there are no after hours or bank holidays for real-time payments." 

Before the pandemic, about 57 million people were part of the gig economy in the U.S., meaning they worked as freelancers or contract workers, according to Statista. That number is currently about 74 million, the research firm reports. 

The gig economy is a segment that lends itself to faster payment processing, with high demand among workers and employers with flexible schedules, along with a labor force that often does not have a high level of savings. Economic uncertainty may drive more demand for real-time payments as a way to more closely match earnings with available funds. 

"Payroll, normally the sleepier side of the banking industry, is heating up," said Rob Nardelli, director of commercial banking and business development for DailyPay, a fintech that provides early wage access and other salary payment products.  "Anyone who collects a paycheck is a use case for real-time payments." 

Nardelli, who like Wilson will address the coming of FedNow at American Banker's Payments Forum from May 1 to 3 in San Diego, likens the Fed's realtime payments network to a pitch coming in slow motion that is now racing the batter. "We've seen this coming for years." 

UMB, which has been formulating its real-time payment strategy for the past few years, launched RTP support in the fourth quarter of 2022 and is committed to supporting the FedNow network. 

"When was the last time the country launched a new payment system? It doesn't happen all of the time," said Wilson, who has helped lead a restructuring at UMB that more closely aligns business and technology development to speed up projects.  

Beyond payroll, UMB is considering other business and consumer uses for real-time payments, addressing issues such as supply chain transactions and liquidity for consumers and merchants. 

Businesses can, for example, negotiate terms to make payments in real time under certain conditions, using instant settlement as a sort of smart contract. "There's a lot of flexibility for businesses and consumers that can come with instant settlement," Wilson said. 

Both FedNow and RTP charge $0.045 per payment. FedNow has a lower transaction limit of $500,000 compared to the RTP's limit of $1 million. RTP has about 300 banks in its network, covering about two thirds of the U.S. banking market. FedNow will be available to all banks that have a relationship with the Fed when it launches in July.

Banks will have to consider other costs beyond transaction fees, such as how real-time payments will impact existing payment products, according to Joshua Siegel, partner at Capco who specializes in payments and banking. 

"How do you price new products that take advantage of instant settlement?" Siegel said. "How will this exist with other products such as wires? Some smaller banks are thinking about margin erosion for existing products." 

But broadly speaking, the existence of two versions of real-time payments will gradually drive costs down for banks, Siegel said. 

"We all have responsibilities to shareholders and to manage costs, but I don't think the industry is here to say this one payment rail is cheaper or a lower cost than another," Wilson said. "What we're doing more than cutting costs for the payment is changing how payments settle between point A and point B." 

The differences between RTP and FedNow still need to be addressed. RTP member banks settle with the Federal Reserve Bank of New York, while FedNow settles through the participating banks' accounts at the Federal Reserve. There are also differences in some of the messaging protocols that the RTP network and FedNow use. TCH officials have said the organization is sharing the messaging protocols with the Fed and have expressed confidence that the differences can be reconciled. 

"It's not just UMB, many financial institutions have shared that need for interoperability with the Fed and The Clearing House," Wilson said. "The Fed offers ACH processing, so they are interoperable in other areas. Eventually I'm hoping that works for real-time payments as well."

For reprint and licensing requests for this article, click here.
Payments
MORE FROM AMERICAN BANKER