Tue.Nov 30, 2021

Robert Fisher: Committing to being in the moment

Independent Banker

Photo by Heather Esposito. Let’s collectively commit to being more present in all of our interactions. It won’t be long until we recognize what a true gift that is to ourselves and those we serve. With the holiday season upon us, the concept of “present” takes on a frantic connotation.

I'm All Fired Up!

Jeff For Banks

//Note: This is not a banking post.// "Ain't nobody livin' in a perfect world, And everybody's out there, cryin' to be heard And now I got a new fire, burnin' in my eyes Lightin' up the darkness, movin' like a meteorite." I'm All Fired Up!


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Beneficial State Bank’s financial activism

Independent Banker

Under the leadership of CEO Randell Leach, Beneficial State Bank is pursuing an ambitious mission of financial activism and strong corporate values. Photo: Ashley Courter.

Does your bank need an ITM?

ATM Marketplace

In order to determine if your bank needs an ITM, you should ask yourself several questions


100 Pipeline Plays: The Modern Sales Playbook

For the first time, we’re sharing the winning plays that took us from scrappy startup to a publicly traded company. Use our proven data-driven plays to grow your pipeline and crush your revenue targets.

2021’s Best Community Banks to Work For

Independent Banker

Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers.

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Strategies for fighting remote authentication fraud

Independent Banker

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. By Elizabeth Judd.

Movers and Shakers: TD Bank promotes Dinn to chief information officer


TD Bank, along with robotic process automation (RPA) company Automation Anywhere and cryptocurrency lending platform Celsius, announced promotions this month: TD Bank names Dinn CIO Judy Dinn was promoted Nov.

Rebeca Romero Rainey: Focus on the light

Independent Banker

Photo by Robert Severi. While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results. Winter is upon us. 21 marks the solstice, the official start of winter and the shortest, darkest day of the year.

Impact of the UK QE on banks’ balance sheets


Mahmoud Fatouh. Quantitative easing (QE) involves creating new central bank reserves to fund asset purchases. Deposited in the reserves account of the seller’s bank, these reserves can have implications for banks’ asset mixes.

Digitally Transforming the Engagement Experience for Financial Institutions

Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.

Lindsay LaNore: Moving from idea to implementation

Independent Banker

Terms like ideation and innovation have become buzzwords in our industry, but it takes great leaders to translate exciting ideas into real value. By Lindsay LaNore, ICBA. The subject of last month’s column was how to brainstorm effectively.

Scotiabank’s growing digital engagement, process automation led to branch, staff reductions


Accelerated customer adoption of digital channels and internal processes automation at Scotiabank this year led to an increase in efficiencies, as well as branch closures and staff reductions. The $917.5

Maine 68

Jim Reber: Shop talk 2021

Independent Banker

Here’s another conversation with our consummate community banker. By Jim Reber, ICBA Securities. This is Jim Reber.”. “Hi Hi Jim, this is Charlie Brown with Community Trust Bank. Do you have a minute?”. “I I sure do, Charlie. I don’t think I’ve heard from you since the summer of 2020.

Nasdaq partners with Amazon to move market trading to the cloud next year


Nasdaq Inc. partnered with Amazon.com Inc. to shift its North American markets to the cloud starting in 2022. The move is the latest among exchanges that have started to expand into cloud-based software and data analytics. Earlier this month Alphabet Inc.’s s Google struck a deal with CME Group Inc.

The Importance of PCI Compliance and Data Ownership When Issuing Payment Cards

This eBook provides a practical explanation of the different PCI compliance approaches that payment card issuers can adopt, as well as the importance of both protecting user PII and gaining ownership and portability of their sensitive data.

Banker’s Hours: December 2021’s cartoon

Independent Banker

By Christopher Weyant. Just when I think we’ve finished our succession planning…”. General Leadership

Where Facebook's payments business stands without David Marcus

American Banker

Payments Cryptocurrencies

The power of a CDFI

Independent Banker

La Plata County commissioner Marsha Porter-Norton champions First Southwest Bank’s innovative lending. It’s one reason why she’s a customer of the bank. Photo courtesy First United Bank & Trust Company.

Facebook's David Marcus, creator of embattled Diem project, to leave company

American Banker

Payments Cryptocurrencies

Your Guide to Using Conversational Marketing to Drive Demand Generation

What is conversational marketing really about? This guide will examine the market forces at play, shifting buyer trends, how to leverage conversation marketing, and the tactics involved in adopting it for a B2B demand generation strategy.

4 tips for better vendor management

Independent Banker

Photo by Jorg Greuel/Getty Images. Community banks use dozens or even hundreds of vendors—making it critical that they have an efficient way to stay compliant, track performance and more. Some banks are using a combination of software and internal personnel and systems to do just that.

Cordray emerges as contender for Fed supervision post: Report

American Banker

Senate Banking Committee Politics and policy

Charles Potts: 2021: A year of awakening

Independent Banker

Community bankers’ awakening to new possibilities has made for an impactful year and will help position community banks to flourish in 2022 and beyond. By Charles Potts, ICBA.

Synovus promotes longtime executive to head of consumer banking

American Banker

Career advancement Consumer banking Women in Banking


Make Payment Optimization a Part of Your Core Payment Strategy

Everything you need to know about payment optimization – an easy-to-integrate, PCI-compliant solution that enables companies to take control of their PSPs, minimize processing costs, maximize approval rates, and keep control over their payments data.

NY’s Hero Act Takes Center Stage

New York's State of Mind

With the emergence of the omicron variant (doesn’t that sound like something out of a bad Arnold Schwarzenegger movie?), it may very well feel like we are extras filming a bad sequel, but I’m here to remind all of my faithful readers that the newest surge is coming about under a new statutory mandate which […]. COVID-19 HR New York State airborne infectious disease hero act omicron variant

Fintechs aim to build better expense cards for small businesses

American Banker

Payments Small business banking Cards

Cards 61

These 135+ Companies Are Transforming Financial Services In The Middle East

CB Insights

The Middle East has seen significant growth as a fintech hub over the last few years. So far in 2021, funding has reached $1.3B across 142 deals — already comfortably surpassing 2020’s year-end totals. FREE DOWNLOAD: STATE OF FINTECH q3’21.

Amtrak weighs shifting credit-card portfolio away from BofA

American Banker

Payments Credit cards

Cards 61

LinkedIn + ZoomInfo Recruiter: Better Data for Better Candidates

Check out our latest ebook for a guide to the in-depth, wide-ranging candidate and company data offered by ZoomInfo Recruiter — and make your next round of candidate searches faster, more efficient, and ultimately more successful.