Fri.Dec 31, 2021

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Rebeca Romero Rainey: The spirit of innovation

Independent Banker

Photo by Robert Severi. A spirit of innovation and can-do attitude will serve you well this year, helping you remain ahead of the curve and address issues that arise. “Dream big. Start small. But most of all, start.” This sage advice from best-selling author Simon Sinek is the motivation we need to navigate the new normal of this new year. With the aftereffects of the pandemic still at hand, community banks are facing an unparalleled level of uncertainty.

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How AI, self-service applications are transforming customer behavior

ATM Marketplace

As consumers become used to using self-service technology, technology providers are offering more tool such as artificial intelligence and data analytics in combination with self service. Retailers, financial institutions and other businesses are beginning to embrace these technologies with tools ranging from self-service kiosks to enhanced ATMs.

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Robert Fisher: The nimbleness of community bankers

Independent Banker

Photo by Heather Esposito. Let’s rediscover what it means to be community bankers. Let’s exercise our nimble natures to exceed customer expectations. Because as community bankers, it’s what we do. Nimble. That just may be community bankers’ word of the year. Because during this time of continuous change, our agile natures are the key to our continued success.

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2021 | The Year That Was…

BankBazaar

The pandemic touched our lives in some way or the other bringing both good and bad. As we enter 2022, here’s a look back at 2021. Explore BankBazaar. The post 2021 | The Year That Was… appeared first on BankBazaar - The Definitive Word on Personal Finance.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Community Bank CEO Outlook 2022: Your priorities for the new year

Independent Banker

Illustration By blindSALIDA. If 2020 was the year no one expected, 2021 was a year of resetting expectations. Between a smoldering pandemic, the divisive political landscape and strong, albeit uneven, growth, there was a lot to account for in 2021, and some uncertainty remains. What changes will 2022 bring? Independent Banker ’s annual Community Bank CEO Outlook survey reveals how community bank leaders plan to leverage today’s deposit-laden banking environment to grow this year.

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Lindsay LaNore: Revisiting recruitment

Independent Banker

Photo by laflor/iStock. By Lindsay LaNore, ICBA. There’s much talk these days about talent acquisition and retention, with the three Rs—Recruit, Retain and Reward—taking center stage. Let’s start the year by looking at Recruit. To that end, we asked Valerie Utsey, ICBA’s chief human resources officer, to pinpoint some key areas we can all consider. Focus on your brand.

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Charles Potts: Challenging the status quo

Independent Banker

ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. By Charles Potts, ICBA. By investing in small businesses and creating jobs, community banks are helping support local economies throughout our nation.

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Trust and tax services: Worth offering?

Independent Banker

Photo by Shapecharge/Getty Images. To satisfy the banking needs of some commercial and high-net-worth clients, some community banks provide trust and tax strategy services. These banks report that specialized services are a way to deepen their already close customer relationships. By Don Sadler. Launching new services to cross-sell to existing customers is one path to organic growth for a community bank.

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Apex Bank’s support after the Tenn. storm

Independent Banker

When storms hit Waverly, Tenn., community bankers at Apex Bank jumped into action to help their neighbors. Photo by Mark Humphrey / The Associated Press. In August, a devastating storm rocked Tennessee’s Humphreys County. In the city of Waverly, Apex Bank employees not only rescued their neighbors but helped affected families rebuild their lives and grieve for their loved ones.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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How to respond to buy now, pay later

Independent Banker

Illustration by Wenjin Chen/Getty Images. Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. Here’s what community banks need to know about these products and how they can take advantage of this model. By Colleen Morrison. Why pay today what can be put off until tomorrow? That’s the question millions of consumers are asking as they jump on the buy now, pay later (BNPL) bandwagon.

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Paid social media’s place in your marketing strategy

Independent Banker

Artwork by Oatawa/Getty Images. As social media platforms tinker with their algorithms, marketing experts say one trend is clear: Paid social campaigns are becoming increasingly necessary to cut through the noise and reach customers. They share tips for how community banks can get started. By Amy Geist. Social media has made it easier for community banks to nurture connections with prospects, customers and the community.