Sun.Aug 30, 2020

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How to Build a Healthcare Journey Map

Perficient

You’ve learned about healthcare journey maps. And why it’s important to build healthcare journey maps. Now you’re ready to create a journey map for your healthcare organization. But what’s the process? In my experience building healthcare journey maps, the most important factor is to have a solid foundation in healthcare. The person who builds the journey map should have a strong knowledge of typical healthcare processes, know what types of technology might be involved, and be practiced in demon

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CheckAlt, NXTsoft Partner To Boost Real-Time Integrations

PYMNTS

CheckAlt , which provides treasury management and item processing, is partnering with OmniConnect, NXTsoft 's secure connectivity solution, to allow for faster real-time integrations, a press release says. The team-up will help to speed up onboarding by improving connections between CheckAlt, core providers and credit unions or banks for LoanPay, the loan processing solution utilized by CheckAlt.

Payments 273
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Coronavirus, data security changing how teachers handle classroom expenses

Payments Source

When the coronavirus pandemic forced teachers and students to move classroom learning online this year, school districts and educators suddenly faced a raft of challenges around handling new expenses for tools needed for cyber education.

Security 154
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SBA Eyes Fees Paid To Rocket Loans, Contractor In Loan Program

PYMNTS

The U.S. government's Economic Injury Disaster Loan (EIDL) program, plagued by delays and fraud, has created attention for a firm that netted around $800 million in fees while subcontracting the work out to the nation's largest mortgage lender, The Wall Street Journal (WSJ) reported. The Small Business Administration (SBA) awarded $770 million to RER Solutions , a Herndon, Virginia-based contractor, to process loans for businesses hurting under the economic strife of the pandemic, according to g

Ohio 271
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Pressure mounts on HSBC to axe 'discriminatory' staff pension cuts

TheGuardian

MPs back campaign against controversial scheme that reduces payouts by up to £2,500 a year In three years, Sharon McGeough-Adams will start receiving her state pension, so she should be looking forward to taking it easy. Instead, she has become one of the central figures in a fight to ensure that pensions from HSBC are not reduced by up to £2,500 a year.

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Extra creativity is needed to help businesses manage coronavirus' liquidity crisis

Payments Source

A variety of new tools and strategies are emerging to manage payroll, billing, balances and cash management, says Bank of America's Karen Ly.

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Bank Deposits, Fees Up As Companies, Consumers Hoard Cash

PYMNTS

With profits and margins at all-time lows, the U.S. banking system is in flux as customer deposits surge and make the safety net for failures fall below a legal limit, The Wall Street Journal (WSJ) reports. The coronavirus pandemic's disruptions have left banks “flooded with cash and it's hard to know what to do,” said Brian Foran, an analyst at Autonomous Research , according to WSJ.

Company 206
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Marketing Takes Center Stage In Wake Of COVID Crisis

The Financial Brand

The CEO of Deluxe shares the changes that have impacted financial marketing as a result of the coronavirus pandemic. The post Marketing Takes Center Stage In Wake Of COVID Crisis appeared first on The Financial Brand.

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United Drops Change Fees On Domestic Flights

PYMNTS

United Airlines said it heard customers’ displeasure and has permanently dropped the $200 fee to change a ticket for travel within the U.S., the company announced in a press release Sunday (Aug 30). That’s not all. Starting Jan. 1, the Chicago-based air carrier said customers can fly standby at no cost on a flight departing the day of their travel no matter the type of ticket or class of service.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Why BofA, not Fintechs or Amazon, Should Keep Bankers Awake at Night

The Financial Brand

Senior executives reveal eye-opening digital growth statistics as the megabank unveils new mobile banking features and branch and ATM plans. The post Why BofA, not Fintechs or Amazon, Should Keep Bankers Awake at Night appeared first on The Financial Brand.

Fintech 30
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UK Banks Retool Branch Locations For Office Space Use

PYMNTS

As the U.K.’s banks reconfigure their branches to accommodate a COVID-19 world, some are converting portions of the underused real estate into office space. The Financial Times (FT) reported some banks will use the branches as an alternative to high-rise headquarters. So far, Virgin Money and Metro Bank plan to offer flexible workspace in branches while Lloyds Banking Group will test the concept beginning in October.

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With Travel Ban, Chinese Residents Flock To Amusement Parks

PYMNTS

In China, a ban on traveling outside the country is still in effect due to the pandemic, causing Chinese theme parks to see a boom in activity, The Wall Street Journal (WSJ) reported. Several parks, such as Maya Playa, have capitalized on the renewed hunger to go outside after weeks of strict lockdown earlier this year by offering free admission for the rest of the year.

Regional 181
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Touchland Sells Hand Sanitizer Stations Via B2B eCommerce

PYMNTS

Touchland , a hand sanitizer company, has debuted its new eCommerce platform called Touchland for Business to sell its KUB hand sanitizer dispensers to businesses looking to buy them for use at their stores, eateries or offices, according to a press release. Touchland has partnered with numerous businesses already, including Target , AKA , Louis Vuitton , Sweetgreen , Google , Square and SoulCycle , among others, the release stated.

Branding 160
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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USPS Slowdowns Add More Hurdles To B2B Payments

PYMNTS

New delays at the United States Postal Service (USPS) have complicated B2B payments further even as they were already disrupted by the pandemic, The Los Angeles Times reported. Reports collected from various sources have mail arriving much later after days of delays, including for such things as medications and paper checks for payroll. Paper check payments have long been a hold-out in B2B payrolls, even as much of the world goes digital.

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Reliance Makes $3.4B Offer For India’s 2nd Largest Retailer

PYMNTS

India's retail competition between Walmart ’s Flipkart , Amazon and Reliance Retail Ventures is expected to intensify. The Financial Times (FT) reported billionaire Mukesh Ambani’s Reliance announced Saturday (Aug. 29) that it plans to buy Future Group ’s retail divisions for 247 billion rupees ($3.4 billion). Mumbai-based Future Group, India's second-biggest brick-and-mortar retailer, is a conglomerate founded by Kishore Biyani.

Retail 140
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Report: Chinese Government Must Approve TikTok Sale Under New Rules

PYMNTS

As TikTok , the short video-sharing app, faces a Sept. 15 deadline to sell its U.S. operations to an American company, its sale could be slowed by the Chinese government, according to a Bloomberg report. New restrictions imposed by Beijing on the export of artificial intelligence (AI) technologies will require approval by the People's Republic of China, Bloomberg reported, citing a source.

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