How to Build a Healthcare Journey Map
Perficient
AUGUST 30, 2020
You’ve learned about healthcare journey maps. And why it’s important to build healthcare journey maps. Now you’re ready to create a journey map for your healthcare organization. But what’s the process? In my experience building healthcare journey maps, the most important factor is to have a solid foundation in healthcare. The person who builds the journey map should have a strong knowledge of typical healthcare processes, know what types of technology might be involved, and be practiced in demon
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