Perficient

AUGUST 15, 2020

Healthcare journey maps take time to build, require input from multiple groups, and may uncover uncomfortable findings about the patient journey in your health system. So why invest in creating them? Here’s why to build healthcare journey maps: 1. Discover pain points. Healthcare journey maps uncover pain points in the healthcare consumer journey. You learn just how many touchpoints the patient encounters from first symptoms to post-treatment.

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System Branding Groups Customer Experience 332

PYMNTS

AUGUST 15, 2020

We’ve witnessed a truly breathtaking amount of innovation amid the pandemic, as firms of all descriptions found themselves diving toward digital commerce in an attempt to keep at least some of the economy’s lights on. Digital commerce , expanded local delivery, buy online pick up curbside, contactless payments and more all moved from the margins of consumers’ transactional lives to center stage.

New York City 233

New York City New York Trends Pennsylvania 233

BankBazaar

AUGUST 15, 2020

Most of us dread having the money talk with our parents. But helping your parents open up about their finances will make things easier later on. Read more here. . Watching your parents age and then coming to terms with the fact that people who’ve handheld you through your life’s ups and downs will need some hand-holding themselves now, isn’t easy.

Management 131

Management US Resources Cards 131

Bankelele

AUGUST 15, 2020

After a long quiet period, banks results for the second quarter of 2020 have started tricking in. This week saw four large banks – KCB, Cooperative, Stanbic and NBK all publish their June results, showing the impact of COVID-19 that started to be felt after the first quarter of the year. The bank rankings are […].

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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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