Thu.Apr 22, 2021

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A surge in payments trends: FIs forced to pivot quickly during pandemic

Bobsguide

The increased demand for contactless payments during the pandemic meant financial institutions had to pivot quickly to asses market structures and what features and products to prioritise, according to Sajni Shah, co-head of product at Starling Bank. The first quarter of 2020 saw a larger shift.

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What Billie Eilish Can Teach Lenders About Capturing the Gen Z Market

SWBC's LenderHub

Every generation has a sound that defines its era. Whether it’s Jimi Hendrix’s guitar playing on the Woodstock stage during the Summer of Love, Video Killed the Radio Star blasting on MTV in the 1980s, or 2Pac and Biggie dominating 90s hip hop charts, baby boomers, Gen X, and millennials alike identify with unique musical influences. But what music will come to define the youngest generation, Gen Z?

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Survey: Volatility in investment banking explored

Bobsguide

While markets have broadly recovered from the shock of the coronavirus pandemic, uncertainty about the future and volatility has remained. At Bobsguide, we’re looking to hear from market participants to understand how volatility is affecting the outlook for investment banking in 2021. Your.

Survey 88
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Exceptional Customer Service Delivers A Superior Customer Experience

Jack Henry

Today’s Environment. The stress and negative impact of COVID-19 during 2020 will not quickly be forgotten. Closed businesses. Stay-at-home mandates. Masks. Not to mention, essential businesses and essential workers not only had to learn how to simply keep working but also provide an exceptional customer experience during a pandemic.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Facial recognition, other ‘risky’ AI set for constraints in EU

BankInovation

Facial recognition and other high-risk artificial intelligence applications will face strict constraints under new rules unveiled by the European Union that threaten hefty fines for companies that don’t comply. The European Commission, the bloc’s executive body, proposed measures on Wednesday that would ban certain AI applications in the EU, including those that exploit vulnerable groups, […].

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Payments platform Plastiq partners with accounts receivable automation firm Billfire

BankInovation

Business-to-business payments firm Plastiq has announced a partnership with automated accounts receivable platform Billfire that will allow merchants to accept and transmit credit card payments, even when one party does not accept credit cards. Plastiq’s platform functions as a middleman for transactions for businesses not yet connected with payments rails, so businesses can choose how […].

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Yellen, Sunak push for transparency around climate financing

Bobsguide

As President Joe Biden is set to host a two-day climate summit starting today, the US treasury secretary and UK chancellor stressed the need for financial services to adopt and invest in sustainable finance. “The Biden administration is taking a whole of government approach to aggressively.

US 78
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US, Canada lead in open banking adoption, with 16 million using API

BankInovation

Sixteen million consumers in the United States and Canada are using the Financial Data Exchange’s (FDX) open banking and finance API, according to data reported by the nonprofit financial sector standards organization Wednesday. Open banking allows third-party vendors to access data collected by banks and financial institutions using software gateways, or APIs, and FDX works […].

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SCOTUS rules FTC Act Section 13(b) does not authorize FTC to seek restitution or disgorgement

CFPB Monitor

In a unanimous decision, the U. S. Supreme Court ruled today that Section 13(b) of the Federal Trade Commission Act (Act) does not authorize the FTC to seek, and a court to award, monetary relief such as restitution or disgorgement. In AMG Capital Management, LLC v. FTC , the FTC filed a lawsuit in federal district court against several payday lenders and their owner for engaging in alleged unfair or deceptive acts or practices in violation of Section 5 of the Act.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Credit Suisse posts ‘unacceptable’ loss after Archegos collapse; markets await ECB decision – business live

TheGuardian

Rolling coverage of the latest economic and financial news Credit Suisse made pre-tax loss of 757m Swiss francs in Q1 Lost 4.4bn Swiss francs in Archegos collapse Bank will boost capital reserves CEO Thomas Gottstein: unacceptable loss Swiss regulator starts enforcement proceedings 8.37am BST Here’s the statement from Swiss financial watchdog FINMA , announcing it has begun an investigation into Credit Suisse over its Archegos losses, and confirming it is investigating its involvement with now-c

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OCC files new district court decision applying “valid when made” doctrine and rejecting “true lender” challenge

CFPB Monitor

The OCC has filed a Statement of Recent Decision in Support of Defendants’ Motion for Summary Judgment in the lawsuit filed by state AGs to enjoin the OCC’s final rule (Rule) purporting to override the Second Circuit’s Madden decision as to national banks and federal savings associations. The recent decision submitted by the OCC, Robinson and Spears v.

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Aite survey: Financial institutions will invest more to automate loan process

BankInovation

Financial institutions plan to increase their spend on automations and collections management solutions for their loan processes. Fresh results on consumer lending practice from research and advisory firm Aite Group indicate lenders plan to invest more heavily in their collections processes, said Leslie Parrish, senior analyst for the Aite Group’s consumer lending practice.

Survey 72
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11th Cir. rules FDCPA restriction on third-party communications applies to debt collector’s transmittal of debtor’s personal information to vendor that generated and sent collection letters

CFPB Monitor

In a very troubling decision of first impression, a unanimous panel of the U.S. Court of Appeals for the Eleventh Circuit has ruled that a debt collector’s transmittal of the plaintiff’s personal information to the vendor it used to generate and send collection letters “constituted a communication ‘in connection with the collection of any debt’ within the meaning of [FDCPA Section 1692c(b)]” That provision generally prohibits a debt collector from communicating with any

Florida 78
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Deluxe to buy payments processor for $960 million

Payments Source

Payments 154
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Credit Suisse records almost £600m loss on Archegos collapse

TheGuardian

Loss branded ‘unacceptable’ as Swiss bank says hedge fund failure wiped out best quarterly performance in a decade Credit Suisse swung to a 757m Swiss franc loss (£592m) in the first quarter as the bank reeled from the collapse of US hedge fund Archegos that wiped out what would have otherwise been its best quarterly performances in at least a decade.

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Federal agencies propose revisions to interagency Q&As regarding flood insurance

CFPB Monitor

Recently, federal agencies proposed revisions to the Interagency Questions and Answers Regarding Flood Insurance. The agencies are the Comptroller of the Currency, Farm Credit Administration, FDIC, Federal Reserve Board, and National Credit Union Administration (Agencies). The proposed Q&As will supplement the proposed Q&As issued by the Agencies in July 2020.

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What banks are looking for after COVID-19

BankInovation

As the number of vaccinated adults in the United States grows and the average rates of COVID-19 infections drops, bankers and their customers are eager to move ahead. But what does “move ahead” look like, and how has consumer demand changed over the course of the past year? To answer this question, we at MX […].

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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This week’s podcast: A discussion of the initiatives and positions of the Conference of State Bank Supervisors, with special guest Margaret Liu, CSBS Senior Vice President and Deputy General Counsel

CFPB Monitor

After looking at CSBS’s role in the system of state financial supervision, we discuss CSBS initiatives to coordinate state licensing and supervision of multi-state non-bank companies, such as by implementing a “one company-one exam” approach and multi-state licensing program, its work on a model law for money services businesses, why CSBS opposes an OCC fintech charter for non-depository companies, and its position on the OCC/FDIC “ Madden -fix” rules and OCC “true lender” rule.

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WeWork partners with Bitpay for crypto payments

The Paypers

Flexible workspace provider WeWork has announced partnering with cryptocurrency payment service provider BitPay to launch crypto payment acceptance.

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Greensill liquidators in Australia to investigate directors after company wound up

TheGuardian

Creditors vote in favour of winding up the Australian company that sat atop the globe-spanning finance empire The Australian company that sat atop the globe-spanning Greensill finance empire will be wound up owing $4.9bn allowing liquidators to investigate its collapse. At a meeting on Thursday, creditors of Greensill Capital voted 23 to 0 – with three abstentions – in favour of winding up the company.

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Amazon’s automated checkout is coming to full-size supermarkets

Payments Source

Payments 118
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Chinese ecommerce market set to reach USD 3 tln in 2024, GlobalData forcasts

The Paypers

The Chinese ecommerce market is set to register a compound annual growth rate of 12.4% from USD 2.1 trillion in 2021 to USD 3 trillion in 2024, forecasts GlobalData.

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Recurly adds Venmo, 'pay as you go' options for e-commerce sellers

Payments Source

Payments 107
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Yimba, Railsbank partner for digital wallet services

The Paypers

FAST (Fintech-as-a-Service Technology) company Yimba and Railsbank have partnered to provide customers with products and services that will enhance their digital wallet experience.

Fintech 48
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With stadiums opening, facial recognition is ready for a closeup

Payments Source

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.