CFPB plans rule next year to toughen caps on credit card late fees

The Consumer Financial Protection Bureau plans to issue a rule next year to address whether credit card late fees are set at reasonable levels and if they should continue to be pegged to inflation.

CFPB Director Rohit Chopra for the first time has set a framework for the bureau to issue a rule that could potentially unwind a set of provisions created by the Federal Reserve Board in 2010 that have allowed credit card issuers to raise late fees annually due to inflation. 

Under the current rules, credit card late fees could jump by 9% next year, tracking the rise of the Consumer Price Index, experts have said. Under a complicated formula, credit card issuers are set to raise late fees in 2023 to roughly $33 for the first late payment and $45 for subsequent late payments.

Some advocates had hoped Chopra would use his authority by issuing guidance that would quickly lower the maximum allowable amounts for late fees and avert any increases next year pegged to inflation. A formal rule suggests that the 9% jump in late fees could still occur next year before the formal rulemaking process is complete. 

"The Fed created a set of immunity provisions that has been going up by inflation every year and so we are going to be reviewing whether that number makes sense or whether there needs to be a new framework on it," Chopra said last week during a discussion with Dan Berger, the president and CEO of the National Association of Federally-Insured Credit Unions, at the trade group's congressional caucus. 

"We are hoping to be able to complete that process by next year," Chopra said, adding that "it would go through a rulemaking process."

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"When a business model is heavily dependent on penalty fees, I think that's where you have to question if that's distortionary to the competitive process," CFPB Director Rohit Chopra said in criticizing federal rules that he says allow card issuers to overcharge consumers.
Ron Sachs/Bloomberg

A formal rulemaking can take a year or longer, but a rule cannot be quickly reversed by a subsequent CFPB director, which often happens with guidance documents.  

"It appears that he's going for a long-term fix," said Robert Maddox, a partner at the law firm Bradley Arant Boult Cummings LLP. "If the next administration comes in [they] could just transfer all of the advisory opinions to something else and do away with it." 

Chopra had been signaling for months that the CFPB wants to slash the $12 billion in annual late fees charged by credit card companies. He has argued that the safe harbor gives companies the incentive to impose big hikes based on inflation.

"When a business model is heavily dependent on penalty fees, I think that's where you have to question if that's distortionary to the competitive process," Chopra said Wednesday at the NAFCU event. 

In June, the bureau issued an advance notice of proposed rulemaking that sought comment from industry and the public on how credit card issuers set late fees. Some consumer advocates and former CFPB officials had urged Chopra to move quickly by issuing an interim final rule that could prevent credit card issuers from raising late fees in 2023. Chopra did not address taking quicker action, though a formal rulemaking suggests such a move might be off the table. 

Of the 20 largest card issuers, 18 of them charge late fees at or near the maximum level allowed by the Credit Card Accountability Responsibility and Disclosure Act, known as the CARD Act. Chopra reiterated key terms in the law that he appears fixated on, notably that any fees or penalties be "reasonable and proportional" to the violation. The safe harbor does not require a cost-benefit analysis to determine if the fees are reasonable. 

Still, banks, credit unions and their trade groups have pushed back against Chopra's efforts to reset the Fed's immunity provisions in the CARD Act.

"Credit card late fees serve a purpose both to ensure that [borrowers] pay their bills on time and when someone is delinquent on a credit card, there are a lot of costs associated with that," said Greg Mesack, NAFCU's senior vice president of government affairs. "Those late fees don't cover the costs we incur when we're trying to deal with a member that is delinquent on their credit card."

The Consumer Financial Protection Bureau's review of credit card late fees has ignited pushback from industry that supports an expected 9% jump in fees next year pegged to inflation. 

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Card card companies this year have reported their strongest growth in decades and delinquencies are near record lows, according to Brian Foran, senior analyst at Autonomous Research. The CFPB's own research found that large banks' credit card operations reported 7% annualized return on assets in 2021, the highest level since at least 2000. 

"Rather than [late fees] being a simple deterrent, are some credit card companies building that in as a core revenue driver?" Chopra said at the NAFCU event.

Chopra also had harsh words for the Federal Reserve, claiming the safe harbor provision in Regulation Z — the implementing regulation for the CARD Act and the Truth in Lending Act — allows credit card companies to escape enforcement scrutiny, another area the CFPB is expected to focus on in its rulemaking.

"We inherited a system from the Federal Reserve Board of very, very complicated regulations that really in many ways seem designed to fit the business models of the largest institutions rather than having clear, bright lines," Chopra said Wednesday in an interview with Robert Weissman, the president of the nonprofit consumer advocacy firm Public Citizen. 

"The Fed, when it put these rules in place to restrict and implement a requirement that fees be reasonable and proportional, they put in an immunity clause and there was full immunity from enforcement," he added. 

Some experts suggest that the CFPB faces challenges getting a rulemaking completed by the end of 2023, given that the bureau is required to convene a small-business review panel, which can extend the time frame for completing a rule. The CFPB is one of a few agencies that must adhere to the Small Business Regulatory Enforcement Fairness Act to ensure regulations do not overly hurt small businesses, which can tack months onto the already lengthy rulemaking process. 

While consumers may not get a reprieve from higher late fees next year, lawyers note that Chopra is focused on lowering fees over the long haul.

"This is a good indication of the director's view of what is really impacting the American household," Maddox said.

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