Fri.Jun 01, 2018

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How payments innovation actually hinders the customer experience

Payments Dive

New technology and innovation is changing the way consumers want to pay, but the increasingly rapid pace of change also creates challenges and vulnerabilities for self-service equipment providers.

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How APIs Are Changing Everything for Wells Fargo

Bank Innovation

APIs open up a rich world of data exchange to banks, fintech startups, and consumers. Application programming interfaces (APIs) are the behind-the-scenes software that provide data to make applications work. Fintech startups and global banks alike increasingly depend on them to connect and communicate with consumers. For banks, a tremendous amount of data is exchanged […].

Software 262
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Uber Raises Fares In Major US Cities

PYMNTS

To help retain drivers on its platform, Uber is raising its fares in cities such as Washington, D.C., San Francisco and Los Angeles. The increases have come to both “time and distance” rates as well as “booking fees,” Financial Times reported. “We have to make [being an Uber driver] more attractive because the alternatives are becoming more attractive,” Uber CEO Dara Khosrowshahi told FT.

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U.S. Bank’s Innovation Focus: E-Commerce, Omnichannel, and Realtime Payments

Bank Innovation

Innovation for the sake of problem-solving (rather than for its own sake) is the way U.S. Bank’s Dominic Venturo approaches his role of chief innovation officer. The bank has a comprehensive outlook on investing and researching emerging technology trends through its innovation team, Venturo said. The bank approaches its innovation plan by looking for "interesting […].

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Estonia Shelves Plans For National Cryptocurrency

PYMNTS

Estonia has shelved plans to develop its own national cryptocurrency after the idea prompted criticism by banking authorities and Mario Draghi, the Italian economist and president of the European Central Bank. Bloomberg , citing Siim Sikkut, an official who heads up the information technology strategy for the Eastern European country, reported it had planned to peg the cryptocurrency to the euro or would offer the digital tokens to all of its citizens — but instead they will be offered to foreig

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Tradeshift Among Leaders In B2B VC Activity

PYMNTS

Venture capital activity within the B2B realm saw a few large deals, and a subset of smaller ones. The dominant headline of the week came as Tradeshift , which serves supply chains with a focus on payments and marketplaces, said that it had raised $250 million in a Series E funding round that was led by Goldman Sachs and Public Sector Pension Investment Board (PSP Investments).

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Open APIs: Use Cases Grow, Tension Lingers

Payments Source

The widely held belief that application programming interfaces are the key to banking’s future rests on the many ways early adopters are experimenting with the technology. But security and privacy concerns are still leading many in the industry to hold back.

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Pinterest Unveils Promoted Video Tool

PYMNTS

Advancing its advertising efforts, Pinterest said that it plans to offer a promoted video tool, which allows marketers to gain more real estate than the platform’s typical grid-style layout, TechCrunch reported. By taking up the entire screen, Pinterest is able to help better capture the attention of users. In addition, Pinterest offers advertisers a unique audience — one that comes to its platform to discover new things: The site says that 42 million U.S. users visit in search of entertainment

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The six steps to prepare for, and respond to a security breach

Bobsguide

Historically enterprise security teams have spent most of their time, human resources and money on defenses like firewalls and Intrusion Detection Systems (IDS) to protect and monitor the security of their networks. However, a quick look at these barriers suggests they are far from foolproof. With.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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The Sweet Side Of Self-Service Retail

PYMNTS

After a winter that seemed on track to last forever, summer has arrived, and with a vengeance in some parts of the United States. That means people nationwide are looking for ways to stay cool — including parents who will spend the GDP of a small nation during the summer months to keep their kids eating popsicles and Freezee ices, simply so they don’t wilt in the heat.

Retail 109
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To fight Amazon's digital dominance, retailers attack its SEO

Payments Source

Retailers often try to counter Amazon's dominance by using the e-commerce giant's strengths against it, including its reliance on search engine optimization.

Retail 88
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Around The World With Payments And Commerce

PYMNTS

The good news about living in a flat world is that it is increasingly connected and accessible — a big opportunity for merchants, consumers and financial institutions (FIs) alike. However, where there is opportunity, there are challenges. Consumers who get more, want more — which puts the pressure on FIs to innovate for more complex needs. Meeting those needs will require thinking out of the box (and into the sandbox ) going forward.

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Fixable IT security gaps are to blame for the breach epidemic

Payments Source

Many of these attacks have been server side ransomware and other sophisticated hacks, leading companies to examine the immature security processes and technology of application security and the insufficient expertise of development, writes Jeannie Warner, the security manager at WhiteHat Security.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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How Big Of A Splash Will China’s ‘Social Credit’ Make?

PYMNTS

Add “ social credit ” to the list of factors that could influence the Chinese economy — and, perhaps, consumer activity in other parts of the world. By now you’ve likely read the reports: Millions of Chinese consumers denied flights, train trips and other access to normal economic activities because, in the eyes of government officials and their Big Data grading system, they are considered “discredited.

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JPMorgan sweetens United card rewards after airline's complaints

Payments Source

JPMorgan Chase & Co. is boosting rewards on its credit card with United Continental Holdings Inc. as the airline seeks to strengthen its loyalty program.

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Online Lending To Small Business Increases 50 Percent Between 2015 And 2017

PYMNTS

Between 2015 and 2017, the amount of lending to small businesses by the five leading online lending providers increased 50 percent, according to a new report from NDP Analytics, a Washington, D.C.-based economic research firm. Collectively, the amount of those loans reached $3.9 billion in 2017 from $2.6 billion in 2015. The report, entitled “The Economic Benefits of Online Lending to Small Businesses and the U.S.

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GDPR's a compliance challenge for the long haul

Payments Source

There are forward-looking regulations that govern the landscape of how personal data gets collected, processed, analyzed, stored, retained, monetized, and accessed by any organization that collects data in the EU. Its goal is the protection of individual privacy and will require a multi-year strategy, according to Bassim Alkhafaji, a partner at Andra Capital.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Claire’s To Shutter Another 130 Stores

PYMNTS

As Claire’s Stores seeks to attract investors and potential buyers, the retailer has gained approval to close 37 of its brick-and-mortar stores, which are primarily located in malls, Retail Dive reported. The news comes a few months after Claire’s, which is best known for its inexpensive jewelry and ear-piercing services, won court approval to vacate 95 stores.

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Pelican Group launches PSD2 business unit

Payments Source

Payment gateway provider Pelican Group has launched PelicanPay, a new unit of the company, to focus on providing European-wide Payment Services Directive connectivity, payments and financial crime compliance services.

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Patent Applications Offer A Peek Into Walmart’s Possible Techy Future

PYMNTS

And the award for “techiest” retailer goes to … Walmart ? The big-box retailer recently published a number of patent filings that would certainly make it a contender for “Most Futuristic Shopping Experience” if they come to fruition. Though a patent represents an idea, not a technology that has already been created (much less deployed), if Walmart develops even one of these, it could change the way consumers (and merchants) think about retail.

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How credit card issuers are prepping for the next downturn

Payments Source

Dark clouds may not yet be on the horizon, but industry executives are sending the message to investors that they know a turn in the credit cycle is coming, and they are planning accordingly.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Teens Choose Instagram, Snapchat Over Facebook

PYMNTS

A survey shows that more U.S. teens are using YouTube , Instagram or Snapchat over Facebook. A new Pew Research Center survey found that 51 percent of U.S. teens ages 13 to 17 say they use Facebook — a decline from the Center’s last survey of teen social media use in 2014-2015. Back then, 71 percent of teens reported being regular Facebook users. Now, in 2018, three online platforms — YouTube, Instagram and Snapchat — are used by sizable majorities of this age group over Facebook.

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6.01.18 Your morning briefing

Payments Source

The information you need to start your day, from PaymentsSource and around the Web. Today: PayPal makes another investment; Open Payments Cloud picks up support; Crypto firm hires Square's former compliance officer; Mastercard hires a cybercrime expert.

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US Unemployment Rate Reaches 18-Year Low

PYMNTS

Indicating a tightening labor market, the U.S. unemployment rate dropped to 3.8 percent amid higher-than-expected payroll gains. That decrease brings the unemployment rate to its lowest point in 18 years, Reuters reported. “It’s a good report all around, it literally checks off all the right boxes,” RBC Capital Markets Chief U.S. Economist Tom Porcelli told Reuters.

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Visa card payments go dark in Europe

Payments Source

Supermarkets and other retailers reported rejected transactions after a network glitch, causing some to quickly deploy cash-only checkouts.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.