Sun.Feb 11, 2018

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The Finanser’s Week: 5th February 2017 – 11th February 2018

Chris Skinner

This week’s main blog headlines are … Who has the most valuable bank brand? I just got The Banker magazine’s February issue discussing the top banking brands of the world. Timely, as I have been talking about trust and brands this week. In particular, I guess I was surprised the … The post The Finanser’s Week: 5th February 2017 – 11th February 2018 appeared first on Chris Skinner's blog.

Maine 186
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Staying on brand: How to humanize virtual agents, just enough

Insights on Business

We are currently at a moment in time where virtual agents (VA’s) have become more commonplace within customer service than ever. The use of VA’s is expected to grow by 1000% by the year 2020. Now, interacting through a text or a web app for customer service is not all that awkward and has gone mainstream. A growing number, starting with millennials, would even prefer doing business through a VA, or chatbot.

Branding 125
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Things worth reading: 12th February 2018

Chris Skinner

Things we’re reading today include … Brexit boost, Wall Street banking giant Citigroup Inc, have announced their intentions to set up a brand new innovation centre in London Lloyds sets ethnic leadership goal in first for FTSE-100 company Against the odds: Why customers often lose in battles with banks Credit … The post Things worth reading: 12th February 2018 appeared first on Chris Skinner's blog.

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As cars go electric, tech sellers need to set up shop

Payments Source

Electric cars have long faced an uphill battle, though a combination of e-commerce rails and military tech are trying to remove one barrier by making it easier to shop and pay for fast in-home chargers.

Online 92
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Conversations outside of numbers. The fintech challenge

Jessica Ellerm

Conversations outside of numbers – they’re the hardest thing in finance land. To explain and talk about a financial product without jumping straight to dollars and cents is something few have mastered. To avoid directly referencing risk and reward, or percentages and per annum’s when trying to explain how a financial instrument works is one of the hardest things.

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Dimebox releases new UI with data visualization capabilities

The Paypers

(The Paypers) Dimebox , a global payment technology provider, has released a new user interface (UI) for their white-label software platform, featuring GPU-powered data visualization capabilities.

Data 28
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Why Wirecard's gig economy plan focuses on prepaid—for now

Payments Source

Wirecard has gained a foothold in using virtual prepaid cards to streamline corporate payments across business units, platforms and borders for companies with sprawling operations. Now the German company wants to do the same for more U.S. companies going global.

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Shyft rolls out blockchain-based KYC/AML network

The Paypers

(The Paypers) Shyft has rolled out an open and unified blockchain framework for the standardization of regulatory, compliance, and due diligence mandates for KYC and AML.