Tue.Jan 12, 2021

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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19.

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Dynamic PII: The key to fighting payments fraud

Payments Dive

Is your company assessing online fraud with a deterministic approach or a probabilistic approach? Beth Shulkin, VP of Global Marketing at Ekata shares her view on the best way to assess fraud risk in the payments landscape today.

Fraud 386
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Improving My Writing Skills Through My Perficient Internship

Perficient

This is the second blog in the three-part series where I will be detailing my time as an intern at Perficient. The first blog in the series discussed my goals at the start of my internship. One of my main focuses over the ten weeks was to improve my writing. Throughout high school, I have always been interested in and loved the written word. I took part in a plethora of writing electives and enjoyed the process of producing stories, blogs, and even papers.

How To 340
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Salesforce Unveils Loyalty Management Platform For Businesses As Online Sales Boom 

PYMNTS

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. "Organizations with high levels of customer loyalty outperform their competition, so it's critical that they provide their customers with valuable and memorable experiences to build trust," David Schmaier , CEO of Salesforce Industries, said Tuesday (Jan. 12) in unveiling the company’s new Loyalty Manageme

Online 279
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Oracle Cloud Customer Drafting- Improve your Cash Flow

Perficient

With direct debit, you are in control – once your customer authorizes drafting their bank account you can collect payments whenever they are due without needing your customer to do anything else. Therefore, no more chasing customers for payments – they will be on time every time. Your cash flow will improve and you will always know when payments will remit so you can plan accordingly.

Security 340

More Trending

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3 Financial Services Trends We’ll See in 2021

Perficient

Customer Engagement & Experience. This is a topic on everyone’s top 10 trend list for 2021. Historically, the customer engagement and experience in many financial institutions have tended to be very product- or service-focused and can be very dysfunctional across channels. Customers want to have an overall engagement with their financial institution around products and services that are easy to use, convenient, safe, and maintain their privacy.

Trends 332
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Payments as a Service, Ready for Prime Time?

PYMNTS

These days, with the emergence of the cloud, open banking and application programming interfaces (APIs, the moniker “as-a-Service” applies to pretty much any business function that is now able to be outsourced to a third party. That includes Payments-as-a-Service (PaaS) in which providers help enterprises accept a range of transactions from their end customers — whether those end users (the ones actually paying and getting paid) are consumers or corporates.

Payments 260
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JCB expands acquiring through ACI, eyes Uzbekistan

Payments Source

Japanese card issuer and acquirer JCB International has worked with real-time payments software provider ACI Worldwide to launch a web API-based payment service.

Software 138
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The Instant Payments Divide: How Lenders Can Use Disbursements To Create Lasting Trust

PYMNTS

The lending industry was hit hard during the pandemic’s early months, with many banks and traditional lenders rapidly adjusting their standards and rates to accommodate businesses’ and consumers’ shifting needs. Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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California Dept. of Financial Protection and Innovation announces plans to exercise expanded powers under Consumer Financial Protection Law

CFPB Monitor

The California Consumer Financial Protection Law (CCFPL) became effective on January 1, 2021. The CCFPL gives the California Department of Financial Protection and Innovation (DFPI) (the new name given to the state’s Department of Business Oversight) broad jurisdiction and sweeping new authorities that closely resemble those of the CFPB. As a result, the DFPI has been labeled a “mini-CFPB.”.

Exercises 127
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Ingo Money’s Edwards: Government Disbursement Modernization Depends On Digital Engagement

PYMNTS

The federal government is not exactly the poster child for modern payments distribution. It’s a fact that the last year – and two rounds of direct stimulus payments to consumers – has made quite clear. As it turned out, paying out stimulus funds to hundreds of millions of Americans in short order was an incredibly heavy lift. The fact that the government needs to immediately modernize its payments capabilities is something that everyone knew, according to Ingo CEO Drew Edwards – but what has esc

Fraud 227
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FrontStream Payments, Salesforce partner to streamline employee charitable donations

Payments Source

FrontStream Payments has integrated its disbursement services with the Salseforce.org Philanthropy Cloud in a move it says should help corporations drive employee engagement in giving through an easier process for making donations.

Payments 125
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‘Organized Retail Crime’ Is Growing (And Not Just Because Of The Pandemic)

PYMNTS

Organized crime rings are taking advantage of the pandemic, looser police enforcement and a softening in anti-shoplifting laws to swipe tons of merchandise from retail stores and warehouses across the United States. Just in the past month, police in San Francisco and Polk County, Fla., broke up two major rings, while six crooks descended on a Balenciaga store in Manhattan and made off with $60,000 of high-end bags in broad daylight.

Retail 226
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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The #Lockdown3 challenge - how banks can help struggling retailers in 2021

Bobsguide

2020 was a year all of us are probably keen to forget. From an economic and business standpoint, the two extended periods of ‘lockdown’ delivered an unprecedented body blow across all commercial sectors. Hospitality and travel experienced an existential crisis, along with large swathes.

Retail 116
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Rakuten Mobile Employee Arrested, Accused Of Stealing SoftBank Secrets

PYMNTS

An ex-employee of SoftBank , a major Japanese wireless carrier, was reportedly arrested on Tuesday (Jan. 12) on suspicion of stealing trade secrets before taking a job with Rakuten Mobile, a smaller rival. The arrest comes at a time when the Japanese government is pressuring mobile companies to cut subscription fees. Nikkei Asia reported that the employee is Kuniaki Aiba, 45, who started working for Rakuten last January and used to work for SoftBank’s mobile unit.

Mobile 224
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How does international capital flow?

BankUnderground

Michael Kumhof, Phurichai Rungcharoenkitkul and Andrej Sokol. Understanding gross capital flows is crucial for both macroeconomic and financial stability policy. However, theory is lagging behind empirical work , as much of the literature continues to rely on net capital flow models developed many decades ago. Missing from these models is an explicit tracking of the financial records underlying all goods and asset purchases, namely gross balance sheet positions, which in turn requires modelling

Capital 124
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London FinTech Curve Notches $95 Million Series C For US Expansion

PYMNTS

London-based FinTech startup Curve has raised $95 million in Series C funding led by IDC Ventures, Fuel Venture Capital, and the investment division of Vulcan Capital, launched from the estate of Microsoft co-founder and philanthropist Paul G. Allen. Founder and Curve CEO Shachar Bialick said in a press release on Tuesday (Jan. 12) that the company strives to “empower as many people as possible to take control of their money,” and this latest round of funding is testament to that mission. .

Fintech 220
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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PayPal parts ways with site that helped send people to D.C.

Payments Source

PayPal Holdings Inc. and GiveSendGo have parted ways after the Christian crowdfunding site helped raise funds for people who attended last week’s violent event in Washington.

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Visa Opts Out Of Plaid Acquisition, Cites Complex Litigation

PYMNTS

Visa has opted out of its $5.3 billion planned acquisition of Plaid after objections stemming from a Department of Justice (DOJ) antitrust lawsuit, The Wall Street Journal (WSJ) reported. The antitrust suit challenged the acquisition, saying it would put Visa in a position to maintain a monopoly in the online debit card market. Plaid had been a “nascent but important competitive threat,” WSJ reported, and if Visa had been able to buy Plaid, it could have resulted in higher prices, less innovatio

Cards 204
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The pitfalls of the second round of stimulus payments

Payments Source

The original coronavirus stimulus program in 2020 stumbled out of the gate, delaying payments for months and exposing America's lack of universal access to the financial system. With round two, it's the digital rails that are sputtering early on.

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Bitcoin Daily: Britain's Financial Regulator Warns Of Crypto Scams Offering High Returns

PYMNTS

The U.K. Financial Conduct Authority (FCA) said new scams could end up having devastating effects on crypto investors, CoinDesk reported. According to the FCA, investors could lose “all their money” if they invest in crypto products offering high returns, CoinDesk reported. The FCA said customers should make sure they understand what they're investing in.

Bitcoin 195
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Blake Koebke Promoted to Assistant Vice President/Commercial & Ag Banker at Merchants Bank

MerhantsBanks

Blake Koebke has been promoted to Assistant Vice President/Commercial & Ag Banker at Merchants Bank, according to Jon Marley, President for Merchants in St. Charles. “We congratulate Blake and thank him for his service to our clients. Blake excels at understanding the possibilities we offer to help fulfill our clients’ needs and dreams,” said Marley. […].

Lending 98
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Snap To Buy Digital Mapping Startup StreetCred; Adds To Location Strategy

PYMNTS

Snap , parent of social media company Snapchat , has bought New York City-based StreetCred , which is working on a platform for location data, according to a report from Business Blockchain HQ. The report stated four StreetCred team members, including Co-Founders Randy Meech and Diana Shkolnikov , will be joining with Snap and commence work on products including map- and location-related products.

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Visa and Plaid call off merger, ending DOJ litigation

Payments Source

Visa and Plaid have terminated their tie-up and reached an agreement with the Department of Justice to dismiss the litigation brought against them when the deal raised antitrust questions.

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B2B Payments Firm Modern Treasury Lands $38 Million

PYMNTS

Payment operations software company Modern Treasury raised $38 million through an Altimeter Capital-led Series B funding round, according to a Tuesday (Jan. 12) announcement. The company says the infusion came during “explosive growth” for its payment operations and treasury management offerings that let firms immediately close their books with continuous accounting, handle payments and banking via one platform, and have full cash visibility.

Payments 182
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.