Mon.Mar 04, 2019

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Will bank brands survive in this digital world?

Chris Skinner

We were having a debate about brand loyalty in a mobile world. The discussion began with talking about how it used to be complex with dealing via branch and call centre; then it was branch, call centre and online; now, it’s branch, call centre, online and mobile. How do you … The post Will bank brands survive in this digital world? appeared first on Chris Skinner's blog.

Branding 361
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ATMs For Medicine? That’s One Way Pharmacies Are Going Digital

PYMNTS

Pharmacies and the delivery of prescription medication are both undergoing significant change, and much of the credit for that can be directly or indirectly attributed to the rise of eCommerce and digital payments. The latest development? The deployment in South Africa of what some observers are calling ATMs for medicine. A recent report from the Financial Times offers one of the better descriptions of the project, meant to ease certain pressures on the South African healthcare system and provid

ATM 234
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Fintech Partnerships Excel in Improving Customer Experience for FIs, BI Poll Finds

Bank Innovation

Fintech partnerships provide the greatest value in creating a better customer experience, according to 30% Bank Innovation's February poll takers. Of the 90 poll-takers, 27 people responded with this answer. Virtual Assistants are one way in which fintechs can help banks to improve customer experience. Driven by AI, virtual assistants allow customers to conduct simple daily transactions […].

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Atlanta’s Mercedes-Benz Stadium To Accept Only Cashless Payments

PYMNTS

To help keep the prices of food and drinks low, the Mercedes-Benz Stadium in Atlanta is about to become cashless. Only credit cards, debit cards and mobile payments will be accepted at the venue beginning on March 10, Bloomberg reported. With the change, the costs of working with cash, such as reconciliation and physical cash drawers, are said to be removed.

Detroit 226
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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How Banks Can Leverage Superior Enterprise Products Over Fintechs

Bank Innovation

Lisa Shields, founder and CEO of FI.SPAN, a cloud-based API services management platform, says banks don’t necessarily need to cede ground to fintechs to stay ahead of the curve, particularly in business banking. “Certainly, we're way beyond banks versus fintechs, but we're now about when and how banks should leverage fintechs,” Shields told Bank Innovation. […].

Fintech 199

More Trending

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Bank Innovation’s Top 3 Posts in February

Bank Innovation

With big-money deals, product rollouts, and a busy earnings season to boot, it is perhaps no surprise that a merger to potentially create the sixth-largest bank in the U.S. got the most attention from readers in February. Below are Bank Innovation’s three top posts for the month, determined by views as well as editors’ choice. […].

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Comcast Buys AI Cybersecurity Company BluVector

PYMNTS

Comcast announced Monday (March 4) that it has acquired BluVector, a company that uses advanced artificial intelligence and machine learning to provide cybersecurity protection to companies and government agencies. In a press release , Comcast said that using a proprietary machine-learning engine, BluVector can detect, analyze and contain cyberthreats, including fileless malware, zero-day malware and ransomware.

Company 174
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Most Powerful Banker in Nordics Says Cutting Humans Reduces Risk

Bank Innovation

The man running the biggest Nordic bank says that reducing the number of humans working in finance will actually help cut some of the risks in the industry. Casper von Koskull, the chief executive officer of Nordea Bank Abp, predicts that in roughly a decade, his sector will have half as many people working in […].

Industry 170
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Uber Rolls Out Rewards To All US Passengers

PYMNTS

After Uber started to introduce Uber Rewards in January, the feature is now said to be available to all passengers in the United States. Through the program, U.S. riders earn points for their Uber X, Premium, and Pool rides along with Uber Eats purchases, according to reports. According to a chart provided by reports, passengers earn 1 point for every $1 they spend on Uber Eats and Uber Pool, while they earn 2 points for every dollar they spend on Uber X.

US 164
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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FSS Voice Commerce

Payments Dive

Interactive, Intelligent, Immersive Banking Experiences

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Family Announces Death Of Square Co-founder O’Tierney At 35

PYMNTS

Tristan O’Tierney, who helped found payments firm Square before leaving the company in 2013, died on Feb. 23. O’Tierney was 35, and held positions at other tech firms prior to arriving at Square, CNBC reported. A spokesperson for the company told CNBC, “Tristan was part of Square’s founding story, and we are deeply saddened by his passing,” adding that “our thoughts are with his family and friends.” The co-founder worked for Square for almost four and a half years.

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Algorithmic trading: trends, platforms and emerging strategies

Bobsguide

In the past decade, algorithmic trading has emerged as a new way for financial institutions to gain an edge over other market participants, provided they put use this powerful tool in the correct way. Before the emergence of modern computers, traders were left to rely on rudimentary methods for.

Trends 141
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Pinterest Expands The Ability To Shop On Its Platform

PYMNTS

Pinterest is enhancing the level of shopping that can be done on the social media platform, rolling out a round of new features on Monday (March 4). In a blog post , the company said that over the past year, it has been combining visual search and shopping to make it easy to buy products on Pinterest and for brands to reach people in need of inspiration.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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JPMorgan Chase Enters A Hot Fintech Space: Point-Of-Sale (POS) Financing

Ron Shevelin

Banks and credit unions are missing big opportunities in the point-of-sale financing space as fintech startups like Affirm capture share. They needn't miss out on this market.

Fintech 141
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Lyft IPO Docs Show Revenue Of $2B, Losses Of $911M

PYMNTS

Ride-hailing company Lyft made its initial public offering (IPO) papers public on Friday (March 1) to kick off what is expected to be a busy year for IPOs. According to The Wall Street Journal ( WSJ ), the papers revealed that the company earned $2.16 billion in 2018, an increase from $1.06 billion generated in the previous year. However, it also saw its net loss grow to $911.3 million in 2018 from $688.3 million in 2017.

New York 152
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Modo debuts merchant tool to swap payment services providers on the fly

Payments Source

Many fintech startups are working to streamline various aspects of payment acceptance for global online merchants, and Modo wants to give those merchants more control over the payment service processors they use.

Tools 136
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Square Launches Appointments App For Android

PYMNTS

To help manage the booking and payment needs of its users, Square rolled out its Appointments app for Android. The app can be downloaded for free on the Google Play App Store or iTunes App Store, according to a post on Square’s website. The service enables customers to make bookings online 24/7 via booking links or a free online booking website. In addition, the offering allows for intelligent scheduling: “It syncs with your personal calendar so your availability is always accurate.

Trends 150
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Lawyer warns banks over data breach increase

Bobsguide

In the same week the UK’s Financial Conduct Authority (FCA) revealed a fivefold rise in data breaches at financial services firms, Rupert Casey, technology solicitor at Keystone Law, warns that retail banks must get the basic procedures right or face regulatory rigor. According to law firm.

Data 115
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Alibaba, Office Depot Team On eCommerce Efforts

PYMNTS

In a pact aimed at selling online to small and medium-size businesses based in the United States, Office Depot and Alibaba Group Holdings Ltd. said on Monday (March 4) that they have launched a co-branded eCommerce site. Office Depot said the linkup gives Alibaba access to the former’s 10 million customers and more than 1,800 sales agents. Conversely, Office Depot can offer its customers access to the Chinese B2B online giant’s 150,000 suppliers, expanded their options to find products or produc

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Payroll systems redefine in-house efficiencies

Bobsguide

Payroll systems play a crucial part in the operation of any firm. From keeping track of employee pay, bonuses, pension payments, and tax contributions, their use in modern organisations has become much more apparent in recent years. In the UK, HMRC requirements also need to be considered. Records.

System 109
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Reimagining Hotel Booking Experiences Via Curated Mobile Apps

PYMNTS

To help define travel for the next generation of adventurers, Porter & Sail is combining discovery and booking it leans toward full-platform experiences. The app seeks to be a one-stop shop for finding and booking a property, curating a stay, personalizing arrivals, engaging with the destination and discovering places for a traveler’s next vacation.

Mobile 139
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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There aren't enough blockchain pros to go around

Payments Source

Universities are starting to offer courses in bitcoin and other cryptocurrency skills, and that's just the start, according to David Uhryniak, blockchain services leader at Crowe LLP, and Brian T. Zygmunt, a partner at Crowe LLP.

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Funding Circle Hits $2B In SMB Loan Volume

PYMNTS

Alternative lending firm Funding Circle announced it has reached $2 billion in small business loans facilitated through its platform, a figure that it says exceeds some traditional U.S. bank SMB loans. In a press release on Friday (March 1), Funding Circle said its U.S. small business loan volume has given its SMB loan portfolio greater than “almost 98 percent of FDIC-insured banks,” citing FDIC statistics on outstanding loans of less than $1 million. “The fact that we have rea

FDIC 130
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Payments data, and AI, are creating a new cost center

Payments Source

Financial institutions must manage compliance budgets without losing sight of primary functions and quality control, writes Chad Hetherington, global vice president of professional services for NICE Actimize.

Data 88
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ATMIA Weighs In On Cashless Retail Ban Debate

PYMNTS

Much has been made of the coming of the cashless society. Amazon, of course, stands out as a marquee name in the move to make the retail experience wholly digital commerce. But not all agree that banning paper notes and coins from commerce is the way to go — perhaps setting up regulatory skirmishes that will be fought at the state and local level. As had been reported late last month, in New York City, the city council held a hearing centered on a bill that would ban stores and restaurants from

Retail 129
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.