Mon.Jul 31, 2017

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Roboadvisors Need to Find the Right Amount of Automation for Consumers

Bank Innovation

Does your roboadvisor have too little automation, too much, or just enough to satisfy consumers? That’s the question robodavisory services should be asking themselves, according to Matt Wilcox, senior vice president of marketing strategy and innovation for Fiserv. The reason is that while automated investing services are becoming more mainstream in financial service, it’s the […].

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When will we pass the Turing Test?

Chris Skinner

The Turing test, developed by Alan Turing in 1950, is a test of a machine’s ability to exhibit intelligent behaviour equivalent to, or indistinguishable from, that of a human. Although there had been numerous claims that Eugene Goostman passed the Turing test, that simply is not true. Let us just say that he cheated the test in a lot of ways (further reading).

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Which Regulator is Next after SEC Eyes ICOs?

Bank Innovation

Now that the Securities and Exchange Commission (SEC) has established that it will keep an eye on ICOs, the question remains: will other regulatory bodies follow? Early last week, the SEC released a report iterating that the DAO violated the law for failing to register its cryptotokens as securities. The SEC’s statement is its first […].

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Things worth reading: 31st July 2017

Chris Skinner

Things we’re reading today include … Japan’s biggest bank ‘set to move investment operations from London to Amsterdam’ because of Brexit Hack on Italy’s largest bank affects 400,000 customers Last-minute talks bid to halt first Bank of England strike in 50 years The 16 highest-paid CEOs in the world of banking HSBC profits rise as bank launches $2bn share buyback Banks settle currency manipulation claims for $111m What banks want to learn from Bletchley Park&

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Virtual Branches Catch the Eye of the Biggest Banks [SPONSORED]

Bank Innovation

A brand new chapter of the bank transformation that has been going on for years is here, and it’s about virtual branches. Standard Chartered recently performed the biggest launch in history , with 9 countries and 5 million customers, and Citibank’s launch is expected to reach customers across 16 countries. But what exactly sets a virtual branch […].

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AirHelp’s Out To Smooth The Turbulence In Airline Reimbursements

PYMNTS

No one likes to sit on the tarmac. No one likes to chase their luggage across time zones due to logistics snafus. No one likes to be bumped from a flight. But just about everyone likes an apology when those things happen. And money, too. As many as 234 million people will take to the skies worldwide this summer alone, according to stats from industry trade group Airlines for America.

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How Tech Giants Took Over the Mobile Payment Market

Let's Talk Payments

In the last decade, mobile payments have started taking hold worldwide as consumers ditch cash and cards, and instead use their smartphones to complete transactions. While many of the financial innovations we see.

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NEW REPORT: Giving Credit Unions Their Due Credit

PYMNTS

Is the credit union market ready for its close-up? It’s a market that is showing clear signs of growth. In fact, the federally backed National Credit Union Administration (NCUA) reported credit union membership grew by 4.3 million in Q2 of this year alone, with the value of loans held by credit unions now almost at $885 billion. To keep tabs on the latest developments in the credit union landscape, enter the PYMNTS Credit Union Tracker™, powered by CO-OP Financial Services.

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A New, Secure Cloud for FinTech – Interview with Jeff Schilling of Armor Defense

Let's Talk Payments

We recently met with Jeff Schilling, Chief Security Office of Armor Defense, a cloud hosting company that takes security very seriously. Their focus on security (not just compliance) led to.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Online Marketplaces Catching Up To Offline World

PYMNTS

If a marketplace can work for aggregating goods from disparate providers, why not for services, too? After all, service industries make up more than three-quarters of the United States’ total GDP — and four out of five jobs. Why should merchants be the only ones who get to leverage the speed, convenience and low-friction environment of the online marketplace?

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PayPal Pivots in Response to Heat from the ‘Pays’

Gonzobanker

Are mobile wallets a threat to PayPal’s online payment dominance? In the past two weeks, PayPal has signed agreements with Chase, Citi and Bank of America, in addition to expanding its deal with Visa to issue Visa debit cards in Europe. Pretty dramatic shift in strategy for a firm that not so long ago threatened to challenge the existing world order in payments, no?

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Small Business, Big Banking Not A Winning Combo, Survey Finds

PYMNTS

A new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers. The research, published last week, found that there are more aspects to small business banking than borrowing money that are frustrating SME customers. According to the FinTech’s latest “ Performance Against Customer Expectations (PACE) Report ,” SMEs are unhappy with a lack of options for high-tech products and services, and as more sm

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Machine learning and self-service can unlock data driven payments

Payments Source

The answer to develop self-service, machine learning tools that allow customers to take control of their data driven decision making, including fraud, writes Mark Goldspink, CEO of The ai Corporation.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Retail Job Apocalypse, Everyone Must Go!

PYMNTS

“Everything must go” is typically a phrase reserved for big clearance or store closure sales. Speaking to the latter, what results from those brick-and-mortar stores shutting their doors can be devastating to many. After the last customer has been rung up and the last item has been sold from the store’s warehouse inventory, what’s left are usually several retail professionals looking for new employment.

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India readies rollout of national electronic bill-payment system

Payments Source

In the next phase of India’s push to diminish the country’s heavy reliance on cash, the Reserve Bank of India has approved the rollout of a national electronic bill-payment system.

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Office Depot In Talks To Take Over Staples

PYMNTS

The rumor mill is churning and, as of today (July 31), there have been futher talks of Office Depot potentially engulfing Staples ‘ brick-and-mortar locations. As PYMNTS recently reported , Staples was acquired by Sycamore Partners for $6.9 billion about a month ago. With 1,500 Staples store locations at its disposal, Office Depot would take the reigns on possibly the largest big box office supply retail chain in the country.

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Are Banks Overvalued?

Jeff For Banks

The S&P 500 Bank Index is up 41% in one year. US Regional Banks' price-earnings multiple was 16.6x and price to tangible book value was over 2x (see chart). So are banks over-valued? It depends. One way to compare is to look at the p/e ratio compared to the market. The S&P 500 p/e currently stands at 24.6x. So it looks like bank stocks are not overvalued.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Visa Fortifies India, South Asia Teams With New Appointments

PYMNTS

Visa , a global payments technology company serving more than 200 countries and territories, has announced two new appointments to its India and South Asia teams. The appointments are part of Visa’s ongoing efforts to fortify its leadership in the region. “At Visa, we take pride in our people, our biggest asset,” said TR Ramachandran, Visa’s group country manager, India and South Asia. “We are excited to have experienced professionals like Murali [Nair] and Manmeet [Vohra

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7.31.17: Your morning briefing

Payments Source

Welcome to the PaymentsSource Morning Briefing, delivered daily. The information you need to start your day, including top headlines from PaymentsSource and around the Web. Today: Uber and Lyft work on cards; U.K.'s big payment project; Blockchain collaboration expands; Amazon targets apartment delivery.

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Facebook TV Is Set To Go Live In August

PYMNTS

Watch out, Netflix: Facebook is jumping on the original content bandwagon with its first exclusive spotlight shows set to premiere in mid-August 2017. Facebook hopes the move will help it siphon more revenue from the $70-billion TV advertising market and give it more space for ads beyond the crowded newsfeed. Of course, Facebook TV was supposed to go live last month, so there’s no guarantee people will be watching it by summer’s end, but it’s definitely on its way sooner or later.

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Dawn of the artificially intelligent banker

Matt Wilcox Pro

With every Siri, Alexa, Google Assistant, and Cortana upgrade, conversations about AI—artificial intelligence—inevitably arise. Also inevitably, out roll the usual questions from definitions to ethics, usually set against the backdrop of a dystopian future. But in the here and now, the growth and status of AI-like applications portend no small developments for the financial services [.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Ozeaderma’s Specialized Skin Care For The Masses

PYMNTS

Most people don’t immediately associate makeup with avid lovers of the outdoors. Cosmetics, on the whole, are often viewed as products for the more indoors, the sorts of people who like temperature and humidity control. Because, as any number of fish-out-of-water stories about “city slickers” roughing it in nature have pointed out, cosmetics don’t wear quite the same way in the wilderness.

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Taking care of business: The US approach to Real Time payments

Bobsguide

The US has always been more business-friendly than the Old World, and New York is peppered with temples to industry built by 19th century tycoons such as John D. Rockefeller and J. P. Morgan. Appropriate then that The Clearing House (TCH) in New York should be designing their real time payments.

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How TGI Fridays Is Feeding Growth With Mobile Order-Ahead

PYMNTS

Taps. Can you hear them? They’re the almost-silent beat of the mobile ordering revolution. Loaded potato skins — tap. Pan-seared pot stickers — tap. Place order — tap. Mobile order-ahead technology has changed the game for restaurants, even for those that aren’t focused on speed. But could declining consumer appetite for downloading lots of individual apps (the mobile variety) add a new ingredient to the revolution?

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The most significant fintech acquisitions by financial services of 2017 so far

Bobsguide

Earlier this month we wrote about the biggest fintech-fintech acquisitions of 2017 so far. Whilst fintechs are continuing to seek collaboration, they’re not the only ones looking to form strategic partnerships and acquisitions. Tier 1 banks and financial services are also eyeing up.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.