Wed.Aug 26, 2020

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How to Differentiate Your B2B Products During COVID-19

Perficient

COVID-19 has completely changed the way B2B businesses sell products to customers. Traditionally a buyer would experience the product and its features first-hand, determine if the product will meet expectations, and make purchases in an office setting. Unfortunately, the ability to safely go through that process is not an option during these unprecedented times.

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Open Banking: The right KPIs for business value

Accenture

In my last post, I talked about the importance of identifying and measuring the right key performance indicators (KPIs) to track the success of Open Banking initiatives. We introduced the various forces that have contributed to the capabilities a bank needs to deliver successful outcomes from its Open Banking initiatives. Today, let’s focus on some….

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Apache Sling JVM Performance Followup

Perficient

In a comment on my previous post Apache Sling JVM Performance , Gil Tene made an insightful comment about the potential possibility of performance impact from speed from the underlying environment or other tests. To accommodate for this possibility, I re-ran the tests inside a loop, randomizing order of the JVM execution for each iteration 25 times.

Examples 373
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FIs to increase focus on climate risk management

Bobsguide

The pressure is on for financial institutions (FIs) to adopt climate risk models as regulators and shareholders zero in on environmental, social and governance (ESG) factors. “[Climate risk assessment] is absolutely going to be required to be done, but we’re seeing the banks moving.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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In a digital world, regulators and innovators need to team up to beat fraud

Payments Source

Close collaboration between leading payment innovators and regulators could help regulators better understand the direction the industry is headed, says Arkose Labs' Vanita Pandey.

More Trending

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How the major ATM makers changed during the pandemic

Payments Source

Several months after the pandemic took hold, Diebold Nixdorf and NCR have adopted an ATM recovery strategy that stresses contactless access as well as innovations that are similar to other industries that traditionally rely on kiosks.

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New York City Department of Consumer Affairs extends enforcement grace period on its new limited English proficiency debt collection rules to October 1, 2020

CFPB Monitor

As discussed in our June 12th and August 7th posts, The New York City Department of Consumer Affairs (“DCA”) issued new debt collection rules related to limited English proficiency servicing, which took effect June 27, 2020. Due to the COVID-19 crisis, the DCA provided the industry with a 60-day enforcement grace period until August 26, 2020. The DCA has now extended this enforcement grace period until October 1, 2020.

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USPS needs to keep an open mind on postal banking

Payments Source

If the U.S. Postal Service can hold talks with big banks, like JPMorgan Chase, about offering financial services in post offices, then it could easily strike up similar conversations with credit unions.

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Mike Pompeo renews attack on HSBC over Hong Kong and China

TheGuardian

US secretary of state says China bullying UK and claims accounts of pro-democracy customers are being closed The US secretary of state, Mike Pompeo, has renewed his attack on HSBC for the bank’s alleged treatment of pro-democracy customers in Hong Kong, saying that China is “bullying” the UK. Pompeo, who in June accused HSBC of a “ corporate kowtow ” to Beijing , cited reports of Hong Kong-based executives at Next Media being unable to access their bank accounts.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Why PayPal just deposited $50 million in a small South Carolina bank

Payments Source

"It's on-demand capital for us," Optus Bank's CEO says of the payment company's deposit. The funds are part of PayPal's broader effort to confront race and income inequality.

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Mark Carney takes on new job in Canada

TheGuardian

Former Bank of England governor joins asset management firm to lead its ESG investment strategy The former Bank of England governor Mark Carney has returned to his roots as an investment banker with a job spearheading environmental and social investing for a Toronto-based asset manager. Carney will join Brookfield Asset Management, which ranks as the world’s second-largest investor in climate-friendly businesses behind the US firm Blackstone with about $550bn in assets under management.

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WorldRemit buying Sendwave to capture mobile remittance growth

Payments Source

Digital remittance provider WorldRemit has agreed to acquire Sendwave, a mobile app-based remittance company focused on servicing the African money transfer corridors.

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Big Tech In Payments

CB Insights

In 2019, one of the biggest storylines was big tech’s move into fintech. Over the span of the year, Google revealed it was working on checking accounts with Citi , Apple launched a credit card in partnership with Goldman Sachs, and Facebook launched Facebook Pay and took ambitious first steps toward creating a digital currency. Why all the sudden fintech moves?

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Visa adds AI to offset network disruptions

Payments Source

Visa is readying its platform for major disruptions by adding artificial intelligence to its neural network so legitimate card transactions will be processed normally in case of a system outage.

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Forrester: New tech powering AML advancement

BankInovation

Effective anti-money laundering processes are as crucial as ever to institutions’ brands, and the pace of new AML regulations is not slowing down according to a new Forrester Research report, titled “The Top Trends Shaping Anti-Money Laundering in 2020.” Andras Cser, principal analyst at Forrester and author of the report, wrote that the shift to online […].

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How the pandemic—and consolidation—reshaped the acquiring landscape

Payments Source

If the mega payments deals of 2019 left the acquiring landscape somewhat scorched, the COVID-19 pandemic planted new seeds to allow ISOs to grow by quickly converting merchants to electronic payments.

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HSBC Bank integrates biometric verification for international customers

BankInovation

HSBC Bank has adopted new identity verification tech and onboarding methods for its U.S. Premier checking accounts. The move is an attempt to leverage the bank’s new digital application to expand its international customer base. “We’ve been working on a number of different initiatives to make it easy for international customers to work with us,” […].

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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This Week In Insurance Tech: Alphabet’s Verily Enters Insurance, Waterdrop Raises $230M, AXA XL Adds Procore To Its Construction Ecosystem

CB Insights

Hi there, Here’s what went down in insurance tech this week. Want the full post? Become a CB Insights customer. If you’re already a customer, log in here. The post This Week In Insurance Tech: Alphabet’s Verily Enters Insurance, Waterdrop Raises $230M, AXA XL Adds Procore To Its Construction Ecosystem appeared first on CB Insights Research.

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Agencies Finalize Three Rules Issued as Part of Pandemic Response

ABA Community Banking

The federal banking agencies today finalized several rules originally issued as interim final rules during the spring weeks of the emergency coronavirus response. The post Agencies Finalize Three Rules Issued as Part of Pandemic Response appeared first on ABA Banking Journal.

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Put Your Best Foot Forward: Tips for Refocusing Your Marketing Strategies in 2020 and Beyond

Image Works Direct

If you take a moment to think back to January, it’s hard to fathom how much our world has changed. As a financial institution, the COVID-19 pandemic has put immense pressure on your staff, your patrons, your budget…just about everything. The marketing plan you entered 2020 with probably looks slightly – or majorly – different now too.

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More Consumers Prefer Contactless Payments for Pandemic Purchases

The Financial Brand

Contactless cards and digital wallets gain more consumer interest due to COVID-19 fears, but growth should continue as familiarity spreads. The post More Consumers Prefer Contactless Payments for Pandemic Purchases appeared first on The Financial Brand.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Marketing to Emotions: How to Optimize Your Financial Brand’s Message

Digital Growth Institute

The most valuable thing a marketer can do is get into the hearts and minds of their consumers. This is more than using “emotional appeal” as your ad strategy. We’ve seen videos and print ads designed to evoke happiness, sadness, fear, etc. The no-smoking ads and the adopt-a-pet campaigns are certainly compelling. But as powerful as they are, they are designed for the masses.

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Branches Bounce Back with Strong Retail Sales After Initial COVID Hit

The Financial Brand

Study shows: Even with lobby restrictions still in place, most new consumer checking accounts at community institutions originate in-branch. The post Branches Bounce Back with Strong Retail Sales After Initial COVID Hit appeared first on The Financial Brand.

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How to Use AI and NLG to Write Marketing Content

Perficient

Back in early 2019, I became interested in how I could use Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Generation (NLG) to write content for my blog posts. The idea was elementary: come up with a story idea and let an AI tool write the content! I didn’t want to create a tool like this, as I figured with all the hype over AI, ML, and NLG that many people have already made a solution.

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How SEO in Banking Must Adapt to the Sales Journey

The Financial Brand

Google sets the rules of search. Doing best at each stage of the sales funnel demands understanding how the search giant will make you look. The post How SEO in Banking Must Adapt to the Sales Journey appeared first on The Financial Brand.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.