Mon.Nov 01, 2021

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What’s the next opportunity in back-office services for banks?

Accenture

Middle market banks had two responses when they were inundated with PPP loan applications. Some took an all-hands-on-deck approach to repurpose the workforce to meet the deadlines. Others turned to third parties to stand up processing capacity fast. Either way, what was initially a focus on filling a “right now” need has turned into a…. The post What’s the next opportunity in back-office services for banks?

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Fighting Cyber-Enabled Fraud with BSA, Fraud & IT Collaboration – Video

Abrigo

Combating Cyber-Enabled Fraud Requires Communication Increases in cybercrime or cyber-enabled fraud deserve attention from financial institutions, as Abrigo expert Terri Luttrell explains in this video. . You might also like this whitepaper, "The 2021 BSA/AML and Fraud Staff Survey: Top Issues for FinCrime Fighters". DOWNLOAD. . Takeaway 1 BSA and fraud functions have historically been siloed, and IT has been external to compliance.

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Market Commentary: Week of November 1, 2021

SWBC's LenderHub

Last Week. Last week was one for the ages in rates space. The week started where it left off the prior with inflation breakevens (BE) exploding with the 5-year BE hurtling toward 3%. Then, in the middle of the week, the Bank of Canada announced that it was ending its quantitative easing buying and signaled that they would begin tightening in early 2022.

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The Digital Transformation of In-Branch Account Opening

Independent Banker

What is an omnichannel approach to onboarding? After the pandemic essentially caused in-branch banking to be impossible for many months, banks were forced to revamp their online account opening processes (among other digital banking capabilities) so that they could still acquire new customers. As a result, many banks turned to companies like Alloy for help automating their KYC/AML decisions and mitigating fraud during the online onboarding process.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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8 Customer Experience Myths Busted

Jack Henry

One in three consumers (32%) say they will walk away from a brand they love after just one bad experience. 91% of customers who are unhappy will leave a brand without complaining. 89% of consumers have switched to doing business with a competitor following a poor experience.

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API-based solutions aim to accelerate ‘broken’ processes at FIs

BankInovation

Two application programming interface (API)-based solutions launched last week can help banks and financial institutions (FIs) fix what their developers call "broken" processes. The first, MXaccess, is an open finance API platform designed to improve data sharing for any provider of financial account data, thereby streamlining open banking. That is where banks and FIs provide […].

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Keeping Pace with Digital Demand for Self-Service Payments Options

SWBC's LenderHub

It’s hard to believe that we’re approaching the end of 2021. It’s been nearly two years since COVID-19 began reshaping the fabric of our daily lives, and we’ve been making adjustments ever since. For most of us, adapting to a post-pandemic reality has meant relying more on digital services for things like grocery and retail shopping, food delivery, and online banking.

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Stablecoin risk spurs U.S. agencies to seek power to crack down

BankInovation

Federal agencies took their first step toward regulating stablecoins, raising concerns that the tokens could threaten the U.S. economy while making a big bet on the bitterly divided Congress to put guardrails on the fast-growing market. In a highly anticipated report, the Treasury Department, Federal Reserve and other regulators urged lawmakers to let them police […].

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Eleventh Circuit vacates prior Hunstein opinion but leaves door open for Hunstein copycat claims to continue; Ballard Spahr to hold Nov. 2 webinar

CFPB Monitor

On October 28, 2021, in a 2-1 split panel decision, the Eleventh Circuit Court of Appeals vacated its prior opinion in Hunstein v. Preferred Collection and Management Services, Inc. (published at 994 F.3d 1341 (11th Cir. 2021)), and substituted a new opinion in its place. The new opinion is published , meaning it has immediate legal effect and is binding on future Eleventh Circuit judicial panels and district courts within the circuit.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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PNB Paribas is banking on environmental responsibility movement

BankInovation

The majority of Americans want to invest in environmental sustainability. Eighty-five percent of Americans and 95% of millennials say they are interested in sustainable investment, according to Arnaud Auger, vice president of BNP Paribas and the deputy head of the innovation lab of BNP Paribas in San Francisco. “Where you put your money matters,” Auger […].

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How to start investing safely and profitably

TheGuardian

Once you’ve got your head round the fees, putting spare cash into shares could bring big rewards Inflation is running at 3.1% , and finding a savings account paying above that is impossible. But many experts claim you can reasonably expect investments to grow by about 4% a year after fees are taken into account, or more if the stock market has a strong run.

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Death of the 60/40 Portfolio – Our View

TrustBank

If you’ve scanned financial news over the past couple years or so, then you may have noticed a headline or two indicating the “60/40 portfolio is dead”. If you happened to venture further and read the article to find the reason why, then the answers may vary, especially if you looked at more than one. For those not familiar, many of these outside commentaries on the 60/40 portfolio debate are discussing the more traditional split between stocks and bonds.

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It was a safe bet my money was stolen but TSB won’t refund me

TheGuardian

It accepted I was a victim of fraud but still refused my claim I am in a battle to get TSB to refund more than £1,000 taken from my account by thieves, and I need some help. Two weeks ago I realised that several unknown debits had appeared on my current account over a two-day period. I immediately rang the TSB fraud helpline. While I was waiting on hold for three hours, I unilaterally cancelled my card, to be on the safe side.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Cheat sheet: How regulators want to rein in stablecoins

American Banker

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Visa continues its Buy Now, Pay Later solution expansion in Canada and the US

The Paypers

Launched in 2019 as a pilot programme, the Visa Buy Now, Pay Later system has reached the markets of the US and Canada, following those from Australia, Malaysia, and Russia.

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Challenger bank in Puerto Rico combines checking, crypto in one account

American Banker

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PayMaya accelerates rollout of QR Ph P2M million acceptance points

The Paypers

Philippines-based digital payments ecosystem PayMaya has accelerated the launch of a new payment platform using QR code to transform the country into a cash-lite economy.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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New York expands CRA requirements to nonbank mortgage lenders

American Banker

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quirion's digital asset management gift cards introduced in Edeka

The Paypers

Germany-based robo-advisor quirion has announced offering voucher cards for ETF-based asset management investments in stores from the supermarket chain Edeka.

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Wells Fargo employees feared for their jobs, consumer banking head says

American Banker

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Bank+Fintech Partnerships Grow More Urgent as Pressure Rises for Both

The Financial Brand

Combinations multiply as financial institutions face increased demand for digital services and fintechs need a more stable business model. The post Bank+Fintech Partnerships Grow More Urgent as Pressure Rises for Both appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Wintrust to buy $570 million of Allstate loans, add insurance experts

American Banker

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The Secrets to Serving the Unbanked Profitably

The Financial Brand

Digital isn't the only solution to serving the unbanked. One key is to not treat this challenging 'segment' as a segment at all. The post The Secrets to Serving the Unbanked Profitably appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Buy now/pay later lenders, card issuers vie for travel spenders

American Banker

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Bitcoin Spot ETFs receive green light in Australia

The Paypers

Bitcoin spot exchange traded funds (ETFs) have been approved by the Australian Securities And Investment Commission.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.