And the awards for the worst customer service go to …
TheGuardian
DECEMBER 26, 2021
Covid, Brexit and computers combined in 2021 to leave customers trapped in a Kafkaesque nightmare Once upon a time there was a mouse mat. A mouse mat that threatened to undermine global efforts to avert nuclear warfare. The sales photo on Etsy showed a blameless-looking rubber rectangle, hand made in Leicester, with a Persian rug motif. But PayPal decided that it violated international sanctions and suspended the account of the unsuspecting purchaser.
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