Fri.Jun 05, 2020

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HCL + Google Cloud: Partnership Impact on Platforms and Customers

Perficient

On June 4, HCL and Google Cloud announced the expansion of their partnership to bring HCL’s software offerings, starting with HCL Commerce, to Google Cloud. Google Cloud will now be the preferred cloud platform for HCL Commerce, taking advantage of the global reach, security, and elasticity of Google Cloud. Why is this big news for HCL? There has been concern over the direction and future of the HCL Commerce platform since it was acquired from IBM.

Google 540
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How direct pay can help frontline delivery workers

Payments Dive

Frontline workers have faced many hardships during the COVID-19 pandemic, including the risk of economic insecurity. The growing trend among gig economy workers and other frontline employees, is the ability to get money directly into their pockets when they compete their daily obligations.

Trends 273
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Amazon Connect: IVR Prompts Management [Demo]

Perficient

This week, Perficient’s Customer Engagement Solutions team launched a preview of a product that extends native Amazon Connect capabilities. After working with many customers in migrating contact centers to Amazon Connect, our team wanted to create a solution that assists in managing custom-developed modules from a unified web-based interface. Administrative Tool Features.

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May Employment Report Shows Unexpected Improvement

Abrigo

This morning’s employment situation report for the month of May was genuinely amazing – and unexpected. Market expectations were for a headline unemployment rate of about 19.7% and job losses for the month to total between 8.3-8.5 million. That wasn’t the result. The headline unemployment rate fell from 14.7% to 13.3%, and employment increased by 2.5 million jobs.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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DevSecOps Best Practices ? Automated Compliance

Perficient

Secure software practices are at the heart of all system development; doubly so for highly regulated industries such as health-care providers. Multiple regulatory controls are required for the custodianship of patient and customer data, creation of secure software systems, governance of development environments, and ensuring proper management of audit information.

More Trending

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Where are you going to go when your cloud goes down?

Bobsguide

By Andrew Fitzgerald, sales director for Western Europe and Sub-Saharan Africa, Cohesity. A short history of modern business IT might report that the Noughties were all about taking baby steps in cloud applications such as Salesforce, Google Apps, Taleo, Ariba and NetSuite. The 2010s saw clouds.

Google 147
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What The Restaurant Industry Needs To Serve Up Next

PYMNTS

The restaurant industry is in a state of massive flux, with almost all on-site dining switched to carry-out as shutdowns in most U.S. states forced eateries to close their doors for months. But while the sudden explosion of food delivery and curbside pickup feels like a new thing, Tim Ridgely , head of order and delivery at customer-engagement platform Paytronix , told PYMNTS in a recent conversation that it really isn’t.

Industry 154
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FTC settles lawsuit against car dealer alleging discriminatory pricing practices

CFPB Monitor

The FTC recently announced a settlement of its lawsuit filed in a New York federal district court against a New York City car dealership and its individual general manager in which the FTC alleged that the defendants discriminated against African-American and Hispanic car buyers and engaged in other illegal business practices. The settlement provides for entry of two Stipulated Orders for Permanent Injunction and Other Equitable Relief (one as to the dealership and the other as to the general m

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How To Capture The Rising eCommerce Tide And Simultaneously Stem A Tidal Wave Of Fraud

PYMNTS

It has often been said during the last several weeks that the world has seen several years’ worth of eCommerce innovations advance in about three months, due to the pressure and pivots created by the global health pandemic. What most people fail to appreciate, Payoneer Head of Enterprise Adam Cohen told PYMNTS in a recent interview, is how literally true that statement is.

Fraud 151
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Fiserv sees existing credit lines as cure for PPP limitations

Payments Source

The race to provide coronavirus relief for small businesses is opening new routes to fund payments, including underused credit lines.

Payments 104
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Google?s Search Engine Option Menu In Europe Gets DOJ Attention

PYMNTS

Google’s move to provide a menu in Europe, which began showing up on new tablets as well as smartphones and lets users select a search engine other than its own at setup, has reportedly captured the interest of Justice Department lawyers, The New York Times reported, citing the CEO of a search engine that is geared toward privacy. “They had a lot of very pointed questions,” DuckDuckGo Chief Executive Gabriel Weinberg told the paper.

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Increasing Efficiency with RPA

SWBC's LenderHub

Robotic process automation, or RPA, is technology that utilizes computer software programs, or “bots” to perform actions that a human would traditionally do, then reproduces and integrates those actions within digital systems to execute a specific business task. RPA bots are able to capture data and perform certain actions based on that data incredibly effectively and efficiently.

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Instacart Updates Tipping Process To Protect Against Tip Baiting

PYMNTS

To safeguard its shoppers from having their tips reduced to zero when customers receive their groceries, Instacart is modifying its tipping process after shopper complaints. The delivery company, however, says tip-baiting is not common and under 0.5 percent of orders have tips taken away following delivery, according to reports. Instacart is now making clients who remove tips following delivery provide feedback and says it will take any customer who continually removes tips offline.

America 150
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Why the rise in payment holidays could lead to a long-term debt crisis in the U.K.

Payments Source

Once the payment holiday is over, monthly repayments are likely to be higher, leaving many borrowers struggling to manage their debt.

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Whole Paycheck Tracker:?Walmart And Amazon?Battle Resumes As Retail Embraces ?The New Normal?

PYMNTS

Stores are starting to reopen nationwide, and consumers are considering leaving their houses again. The world of retail might not be quite getting back to normal, but people are starting to pick up some pieces of their old day-to-day lives again. And in the ongoing race between Amazon and Walmart for the consumer’s whole paycheck , there’s been some definite movement in numbers that PYMNTS tracks.

Retail 141
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What the street is saying about the world of finance

ATM Marketplace

ATM Marketplace gives you an insider's look to the World of Money, and the response our readers have given on a variety of topics that span the world of finance.

ATM 85
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Silver Lake Increases Stake In Indian Telecom Jio Platforms

PYMNTS

Silver Lake has upped its ante on India’s Jio Platforms. The Menlo Park, California-based private equity firm said Friday (June 5) it will buy an additional stake worth $600 million in the Indian telecom operator, TechCrunch reported. One month ago, as reported here, Silver Lake invested $750 million in the fast-growing company. This new infusion of cash increases its stake in the Indian firm to 2.08 percent, up from 1.15 percent, according to the report.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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AI opens a new front against payment fraud

Payments Source

An open, extensible platform is crucial to quickly discover and prevent automated attacks, and also to be able to immediately import these findings to their existing security infrastructure for log analysis and reporting, says Cequence Security's Matt Keil.

Fraud 82
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Sycamore Partners Reportedly Negotiating To Buy JCPenney

PYMNTS

Sycamore Partners, the New York private equity firm that specializes in distressed buyouts, is in preliminary talks to purchase JCPenney , sources told Reuters. The retailer, which employs 85,000 people, filed for Chapter 11 bankruptcy protection last month after the coronavirus forced it to shut its more than 800 stores, which followed years of weak sales.

Report 136
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99th Prize Bond Draw Result

FluentBanking

To mobilize the domestic resources Bangladesh government introduced the "Prize Bond" in 1974. It is a public savings scheme which is bearer in nature. On behalf of the Bangladesh Government, Bangladesh Bank manages the entire management. Prize bonds do not provide any interest to the bearer, rather it has a regular schedule of the prize draw. Bangladesh Bank declared it's 99th draw on 4th June 2020.

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Building Cities With Online Platforms And Opportunity Zones

PYMNTS

If recent headlines have taught us anything, it is that economic support and investments can go a long way toward helping cities, businesses and individuals navigate any number of challenges (the pandemic is only among the most recent challenges). Unemployment is at historic levels. Small businesses (and not a few large ones) are at risk of going under.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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U.S. Bancorp pledges $116 million to address racial inequality

American Banker

As part of its commitment, the Minneapolis company said it will provide $100 million in capital to African American owned and operated businesses and organizations.

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The Pandemic?s Impact On Shopping Habits And Gaming

PYMNTS

Most consumers don’t have any plans of reverting to their pre-pandemic shopping habits , even as portions of the U.S. economy continue to reopen. They are still shopping from their residences and are purchasing more online than they were prior to the start of the reopening. And in gaming, Las Vegas casinos shut their doors in mid-March due to the pandemic, which sent Nevada’s unemployment rate to almost twice the U.S. average.

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How coronavirus pivot helped this British fintech land PNC

American Banker

The challenger bank OakNorth has been peddling its lending platform to U.S. banks for a year. When it saw COVID-19 on the horizon, it retooled to include a ratings system predicting how borrowers will be affected by the pandemic.

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Citi Reports Jump In Online Banking Usage By Commercial Clients

PYMNTS

Citi ‘s Treasury and Trade Solutions (TTS) customers have increased their utilization of the firm’s digital banking technology, while firms globally implemented continuity plans and telecommuting to stay in operation amid the pandemic. Large international organizations, in addition to small to mid-sized businesses (SMBs) are using CitiDirect BE to take in funds, pay suppliers, ensure sufficient cash flow and pay taxes and bills, American Banker reported.

Report 132
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.