Mon.Jul 20, 2020

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Join Perficient at the Automotive CX Summit Series!

Perficient

Perficient is proud to be sponsoring this year’s Automotive CX Summit Series ! After providing an exclusive, in-person event for 15 years, this year’s Summit will take place virtually. The event will consist of two half days providing attendees with meaningful content focused on the automotive industry and peer-to-peer networking. Join Our Session.

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Pay-by-Nose, a new innovation

Chris Skinner

I blog regularly about what a fanboy I am of Chinese technology giants Alibaba and Tencent. It’s getting a bit ridiculous now however, when payments companies are designing payments for cats and dogs … or maybe it’s not … it’s just an extension of technologies that work for humans. My … The post Pay-by-Nose, a new innovation appeared first on Chris Skinner's blog.

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New file sharing experience coming to Teams

Perficient

Starting in August Microsoft will begin pushing out a new file sharing experience for Microsoft Teams. In this blog, I’ll quickly highlight what this new update will entail and how you can prepare for this change at your organization. End-user experience. From an end-user perspective when they are typing in a chat, they will attach the file using the paperclip Attach icon, select from Recent, Browse Teams and Channels or OneDrive , choose the file they want to share, and click the Share a

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Things worth reading: 21st July 2020

Chris Skinner

Things we’re reading today include: Big banks look to the cloud to accelerate digital shift Global banks scrutinise their Hong Kong clients for pro-democracy ties Klarna: We tightened our lending in lockdown RBS tells its staff to carry on working from home until next year UK households suffer biggest financial … The post Things worth reading: 21st July 2020 appeared first on Chris Skinner's blog.

Lending 335
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Your Guide to Healthcare Personas

Perficient

Do you wonder why patients don’t engage more with your website? Why they download but never use your app? Why they didn’t react to your campaign? Consider this: Perhaps the experiences you’re building aren’t addressing your audience’s true concerns or emotions. Through our work with health systems around the country, we see this disconnect often.

UX 332

More Trending

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Three COVID-19 projections for payments in Europe

Accenture

My previous post looked at the tremendous impact the COVID-19 pandemic has had on consumer spending in Europe to date. This time, we’ll shift focus to the future and unpack what the pandemic will mean for key industry verticals and channels in Europe. The projections will focus on the card issuing and merchant acceptance segments…. The post Three COVID-19 projections for payments in Europe appeared first on Accenture Banking Blog.

Payments 243
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Brazil Will OK WhatsApp Payments If Facebook Follows Rules

PYMNTS

The payments program from messenger service WhatsApp will be allowed to go forward in Brazil, the country’s central bank said, so long as all rules are respected, Reuters reported. Brazil suspended services on the implementation of the new payment system last month, saying it was worried about the potential for monopolies to arise from the partnership between WhatsApp and large international companies like Visa and Mastercard.

Payments 244
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CFPB Files First Ever Redlining Complaint Against a Non-Bank Mortgage Lender

CFPB Monitor

On July 15, 2020, the CPFB filed a complaint in federal court against Townestone Financial, Inc. (Townestone) representing the first ever redlining complaint against a non-bank mortgage lender. The complaint is brought under the Equal Credit Opportunity Act (ECOA) and Consumer Financial Protection Act (CFPA), but not the Fair Housing Act (FHA). (The U.S.

Chicago 147
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UK Bank Tide Inks Deal With Mastercard

PYMNTS

U.K. small and medium-sized business (SMB)-focused bank Tide said it has a new relationship with Mastercard that makes Tide one of the card company’s principal issuers, Finextra reported Monday (July 20). “Entering a strategic partnership with Mastercard and becoming a principal card issuer is an extremely exciting step for Tide,” Tide CEO Oliver Prill said in a prepared statement, according to the report.

Cards 229
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Ant's IPO plans show strength amid a global pandemic

Payments Source

Ant Group is planning one of Asia’s largest IPOs while the world’s afflicted by a global pandemic, political turmoil and historic economic stress. Despite the chaos — or perhaps because of it — the timing could be right for Ant to challenge the global order in e-commerce and digital payments.

Groups 112
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Verizon Debuts Resource Hub To Help SMBs Amid Pandemic

PYMNTS

As small- to medium-sized businesses (SMBs) keep contending with the effects of the pandemic, Verizon Business rolled out its inaugural SMB resource hub, according to an announcement. The “one-stop destination” combines Verizon’s different pandemic SMB relief offerings along with important information to assist small companies. Verizon Business CEO Tami Erwin said in the announcement, “Post-pandemic recovery for small businesses will require much more than just financial assist

Resources 198
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Make Website Compliance Reviews A Core Part of Your Digital Strategy

Jack Henry

Recent years have seen an increasing focus on the digital presence of financial institutions (FIs). And with the current era of COVID-19 we are living in, FIs are feeling even more pressure to go digital. Consider the number of eBanking services that you now offer, your online applications, and social media presence. More than likely, your FI’s website is the launching point for almost all these services.

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Conduent Debuts Tool To Manage Buyer-Supplier Contracts

PYMNTS

Conduent has launched its new solution called Contract Analytics, which will automate the contracts process and help diminish risk and revenue loss between buyers and suppliers, according to a press release. “Contract Analytics represents a game changer for buy- and sell-side contract management,” Brent MacLean , global head of commercial at Conduent, said in the release.

Tools 175
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Which fintechs will survive the pandemic?

Payments Source

Business models and adaptability will determine the success — or failure — of financial technology companies as they deal with fallout from the coronavirus outbreak.

Fintech 106
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Should eBay Buy Overstock?

PYMNTS

After a boardroom battle in which one side wanted eBay to get back to its roots, the company was rewarded Monday (July 20) by word that it’s close to selling its classified ad business to Norway’s Adevinta for $9 billion. What should eBay do next as a company once the sale closes? First, eBay will continue to maintain a minority stake in the classified ad business, according to several reports.

Maine 174
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Recognizing recognition problems

Matt Wilcox Pro

Doubtless readers of this blog are aware of the limitations of facial recognition software. Among them are its troubles with identifying and authenticating people of color. And that’s no small number of people. Depending on whose definitions and statistics you accept, “people of color” refers to some 70 percent of the world’s population. In the […].

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IBM Earnings Show Enterprise Shift To The Cloud

PYMNTS

IBM ‘s revenue fell 5.4 percent in the second quarter due to the reduced spending on computer equipment during the pandemic in lieu of going digital on the cloud, Financial Times (FT) reported. Areas like applications development, transactions processing and consulting saw dramatic drop-offs, which caused the company to lose ground, FT reported.

Company 170
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Hudson River Community Credit Union Adds Kasasa Cash

BankDeals

Hudson River Community Credit Union (NY) has a new Kasasa Cash checking account earning 3.00% APY on qualifying balances up to $25k. Kasasa Saver earns 1.00% up to $50k.

Community 103
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Uber Faces Lawsuit By British Drivers

PYMNTS

A group of Uber drivers in England have filed suit against the ride-hailing company for its alleged failure to provide access to data and an explanation of algorithmic management. The lawsuit by the App Drivers and Couriers Union (ADCU), a U.K.-based group, was filed in the District Court of Amsterdam, where Uber’s European headquarters is located.

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RBS tells its staff to carry on working from home until next year

TheGuardian

Banking group says it takes safety seriously days after Boris Johnson calls for a return Coronavirus – latest updates See all our coronavirus coverage Nearly 50,000 UK-based staff at banking giant RBS Group have been told they will not go back into the office until 2021, just days after Boris Johnson said employers should begin encouraging people back into the workplace.

Groups 100
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CFPB Consumer Complaints Up 50 Pct During Pandemic

PYMNTS

The Consumer Financial Protection Bureau (CFPB) has recorded record-high numbers of complaints every month since the pandemic hit in mid-March, according to a press release from the U.S. PIRG Education Fund. However, according to an analysis from the PIRG Fund released Friday (July 17), the CFPB has shirked its duty somewhat during the pandemic by weakening protections against predatory payday lenders.

Fraud 162
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Mastercard, Wirex to offer cryptocurrency card in Europe

Payments Source

Mastercard is stepping up its involvement with cryptocurrencies by inviting digital payment operators to launch crypto cards through its platform, beginning with U.K.-based Wirex.

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COVID-19 Gives Blue Apron, Other Meal Kit Firms Healthy Demand – For Now

PYMNTS

COVID-19 has caused many businesses to struggle for survival, but it’s actually turned out to be a boon for others. Consider meal kit company Blue Apron. Blue Apron was a pioneer in an industry that analysts initially predicted would change the face of grocery shopping. But as recently as late last year, the company was struggling to stand out in the crowded meal kit market that it had helped create , and was widely viewed in early 2020 as a strong takeover or merger target.

Chicago 146
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There's no such thing as a routine customer engagement anymore

Payments Source

By boosting digital payments and mobile experience, issuers can turn routine transactions into meaningful interactions, says Entersekt's Simon Rodway.

Mobile 97
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AICPA, CPA.com Roll Out Tool For PPP Forgiveness

PYMNTS

To automate the Paycheck Protection Program (PPP) forgiveness procedure for small- to medium-sized business (SMB) owners, the American Institute of Certified Public Accountants (AICPA) and CPA.com rolled out the PPPForgivenessTool.com website. The Biz2Credit -fueled technology uses the PPP forgiveness calculator the AICPA made in the spring and can be used by companies that have received the green light for a PPP loan, according to an announcement.

Tools 144
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.