Perficient

JUNE 22, 2020

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. In this post, I’ll share what you need to know to build your Now/New/Next portfolio. The Approach. At the center of Now/New/Next is knowing where you stand with your customers. In order to do that, you need some insights to help you come to terms with the experiences you deliver, those that your competitors and others bring,

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PYMNTS

JUNE 22, 2020

PayPal will offer direct cryptocurrency sales for customers, CoinDesk reports. The FinTech giant, which has 325 million customers, will allow this feature for those who want a new wallet functionality for the popular service, according to unnamed sources, the report said. It would be an upgrade of the current PayPal functions for withdrawing funds from sources like San Francisco’s Coinbase.

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Perficient

JUNE 22, 2020

Eric Enge, Principal at Perficient and lead co-author of The Art of SEO (the best-selling “bible” of the SEO industry), was recognized for the second year in a row as a top digital marketing influencer by Browser Media! On the list of 100 influencers, Eric is #5. Eric has been part of the SEO industry for over 20 years. His dedication to a data-driven approach to SEO solutions and his desire to learn, test, and understand how search engines operate has established him as a thought leader within

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Marketing Industry US Tools 500

PYMNTS

JUNE 22, 2020

Lunchbox is hoping former top Toast executive Sarah Kabakoff will provide the boost needed to take the restaurant-ordering platform to the next level. The New York-based omnichannel restaurant platform announced Monday (June 22) it had hired Kabakoff as vice president of solutions. In her new role, Kabakoff will oversee Lunchbox’s “go-to-market strategy” aimed at giving restaurants an alternative to third-party ordering sites.

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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Perficient

JUNE 22, 2020

Oracle’s EPM Cloud Operations Guide is a must-have document for Oracle cloud EPM customers. This guide provides procedures to address many of the most common challenges encountered by customers. Whether it’s performance enhancements, security settings, compatibility questions, etc. – the guide contains instructions for addressing these challenges.

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Data Management Operations Examples 354

Perficient

JUNE 22, 2020

In our previous posts , we discussed the increasing popularity of curbside pickup and click and collect as a retail channel and demoed a pickup solution powered by Twilio Flex, Twilio’s cloud-based contact center platform. Twilio’s powerful platform can also be used to create a curbside pickup operation where customers, workers, and supervisors all interact via SMS.

Customer Experience 309

Customer Experience Retail Mobile Operations 309

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Appealing to a wider array of customers within the U.S. or even as far as the European Union or East Asia can help merchants reach new customers and potentially increase their revenues. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle.

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Strategy Payments America Examples 230

Perficient

JUNE 22, 2020

Operation BLACKHAT. Two-Minute Conversation. A tycoon businessman, Mr. Sanjay was having a two-minute conversation with the kidnappers regarding the ransom and location to rescue his son, a 5th-grade student – Raghav. Mr.Sanjay wondered how the kidnappers got the new family code. The family code changes every month and kept secret within the close aides.

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Operations Cyber Security Security Risk Management 309

PYMNTS

JUNE 22, 2020

Cedar, a provider of technology focused on fostering smooth financial interactions between healthcare providers and patients, announced $102 million in new venture capital funding and a new business relationship with a provider network on Monday (June 22). New York City-based Cedar said Andreessen Horowitz led the $102 million Series C funding round.

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In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Accenture

JUNE 22, 2020

Prior to COVID-19, every bank operating in the UK and Ireland faced one overarching challenge: striking the right balance between growth, transformation and cost reduction. This challenge is no less critical now that it has been joined by another imperative: creating customer-centric resilience post-COVID. Effectively balancing growth, transformation and efficiency is difficult for both top-tier….

Operations 195

Operations 195

PYMNTS

JUNE 22, 2020

Call it the trickle down theory – in reverse. To be clear: We’re not talking about the economic theory that posits that incenting business and relatively wealthier individuals to spend — chiefly through tax cuts — benefits just about everyone. What we mean here is: A pullback in spending in the age of the coronavirus, from the top down — and here, yes, we’re talking about high earners here — has had (and will have) a negative trickle-down effect on others with considerably less income at thei

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South State Correspondent

JUNE 22, 2020

Since March of this year, many community banks have been working to provide cash flow relief to customers who have sound business models but require some temporary payment restructuring caused by business disruption as a result of the Covid-19 pandemic. CenterState has been involved in those same restructurings both as a lender and as a hedge provider under the ARC program.

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Community Bank Community Payments 195

PYMNTS

JUNE 22, 2020

Raz Golan , CEO of Israeli-based mobile checkout company Shopic , says his company started out with the mission of shortening lines in grocery stores — a crowded space in and of itself these days. But with a recent $7.6 million in funding, the startup is on track to bring a unique blend of artificial intelligence (AI) and anti-theft technology to market.

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Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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South State Correspondent

JUNE 22, 2020

The release of the new Paycheck Protection Program (PPP) Forgiveness application 3508EZ (EZ Form) will cut down on processing time for both the borrower and the bank but merits a quick review in order to optimize processing efficiency. If you are a fintech, or a bank creating their own technology, the EZ Form threw a major curveball as you had had to restructure your code and workflow to figure out if an applicant qualifies.

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How To Fintech Technology 195

PYMNTS

JUNE 22, 2020

Visa said Monday that it had launched a series of digital initiatives aimed at helping tens of millions of small and micro-business recover from the lingering COVID-19 pandemic. The payments giant said in a release that the programs are focused on helping 50 million smaller firms across the globe “get back to business” and focuses on several areas: enabling SMBs to build an online presence (fewer than half of those companies have any online presence at all); helping them embrace digital payments

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Resources Online Training Tools 200

BankBazaar

JUNE 22, 2020

Are you prepared for the monsoon? If you haven’t invested in these appliances yet, then you definitely aren’t. Read on to know more. While it may be fair to say that COVID-19 has made the first couple of seasons of 2020 insignificant mostly because we’ve been restricted to the indoors, it is good to acknowledge that monsoon is arriving. While monsoon drives are certainly not on our minds, thanks to the current scenario, there are ways in which we can be better prepared for this season.

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Cards Branding Maine Marketing 134

PYMNTS

JUNE 22, 2020

For those who planned their weddings for the spring or summer of 2020, it has doubtlessly been a rather stressful last few months, as the outbreak of a global pandemic arose and messed with everyone’s plans. However, as Ryan and Samie Roberts , the CEO and chief operating officer, respectively, of Bustld told PYMNTS in a recent digital discussion — it doesn’t take a global pandemic to turn one wedding plans upside-down overnight.

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Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Payments Source

JUNE 22, 2020

American Express has named Glenda McNeal, honored by PaymentsSource last year as one of the Most Influential Women in Payments, to its executive committee, marking the first time a Black woman has held that role.

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Payments Cards 107

PYMNTS

JUNE 22, 2020

Corporate fraud continues to plague businesses large and small, and in this week’s B2B fraud tracker, many of the latest cases of nefarious activity within the enterprise can be traced back to the continued use of paper and legacy systems. The biggest story this past week, of course, was the revelation that as much as $2.1 billion may be unaccounted for on the books of Germany payments company Wirecard.

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Fraud Report Resources Company 198

Payments Source

JUNE 22, 2020

With Americans traveling less due to the pandemic, the card, issued by Synchrony, is tailoring rewards to everyday purchases, such as groceries. It also has a contactless feature that could appeal to shoppers fearful of touching terminals.

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Cards Payments 83

PYMNTS

JUNE 22, 2020

For Wirecard, does the end start in China? It’s well known by now that roughly $2 billion is unaccounted for in a story that continues to unfold with the German payments processing company at the center. . Just where the money went, if it was ever there in the first place, remains a mystery. Auditors have refused to sign off on Wirecard’s results. The stock price as of this writing on Monday (June 22) was down roughly 40 percent, and has plunged roughly 90 percent year to date. .

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Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

Compliance

Payments Source

JUNE 22, 2020

As more people create false identities to open card accounts, Visa has launched a new scoring system that takes advantage of the card brand's scale.

Fraud 91

Fraud Branding Cards System 91

PYMNTS

JUNE 22, 2020

It’s the battle against fraud that can be lost right at the beginning. Bad actors, are, increasingly, targeting online card applications, using stolen personally identifiable information to apply for credit, leveraging those ill-gotten credit lines to make fraudulent purchases. There’s increased urgency on the part of financial institutions (FIs) to spend more time and money on battling fraud at the point of onboarding, especially as card-not-present transactions surge in the lingering wake of t

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Fraud Cards Risk Management Customer Experience 193

SWBC's LenderHub

JUNE 22, 2020

From the great cult classic movie “Big Trouble in Little China,”. Jack Burton – “I don’t get this at all?” Lo Pan – “Shut up Mr. Burton! You were not brought upon this world to get it!”. As U.S. equities continue their relentless march higher, the question reverberating from all corners of the investment world is, “How can the stock market completely decouple itself from economic reality in what is really just the first couple of innings of the COVID crisis?”.

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PYMNTS

JUNE 22, 2020

New Zealand police have frozen $90 million they say belongs to alleged bitcoin scammer Alexander Vinnik in what’s being called the country’s largest money seizure ever. Vinnik, who’s currently held in France but wanted in the United States and his native Russia, allegedly laundered billions of dollars through BTC-e, one of the world’s largest digital-currency trading exchange, the Associated Press reported Monday (June 22).

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As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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