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Starbucks To Open Pickup Location In New York City

PYMNTS

As the company modernizes and reimagines the customer experience in stores located in high-traffic metropolitan areas, Starbucks plans to open a Starbucks Pickup store in New York City on Tuesday (Nov.

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The Wild Ride Of Mobile Order-Ahead Apps

PYMNTS

Even New York City has now greenlit indoor dining, but the great restaurant sector reset of 2020 is far from finished. But the introduction of new systems also brings new cyberthreats that must be carefully managed. percent to 45.6 million in 2020 as consumers continue to heavily rely on these services.

Mobile 245
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2019: The Year Of Retailer And Delivery App Collaborations

PYMNTS

It launched the expansion into San Francisco in January, with plans to extend the service into New York, Boston, Los Angeles, Washington, D.C. In September, New York City Council Member Mark Gjonaj complained that Grubhub was cutting into restaurant profits by charging high fees. and Chicago.

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Salesforce Taps Amazon For Call Center AI

PYMNTS

The combination of Service Cloud Voice and the Amazon Connect solution aim to speed up call resolution while streamlining operations, allowing businesses to provide a powerful customer experience. The new services were announced at Salesforce’s Dreamforce conference Nov. 19-22 in San Francisco and New York City.

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Succeeding in the future of payments

Insights on Business

Customers increasingly demand new payment options like real-time payments and P2P payments, underpinned by security and trust. The costs of running payments operations, complying with a myriad of regulations and enforcing payments standards are increasing.

Payments 125
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Ex-QVC Executive Gets 2.5 Years In Prison For Defrauding Company

PYMNTS

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. To protect himself, he created faulty invoices to trick QVC into paying for his fraud. That buy has QVC remaining at almost 62 percent. .

Company 102
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How To Make Sure Stores Don’t Die

PYMNTS

The idea, as explained in a new PYMNTS interview with Adam Levene, founder of a retail technology company called Hero , is to plug the physical store, so to speak, into the larger digital and mobile worlds where consumers are increasingly operating. Transforming Retail. It’s a great time to be transforming retail,” Levene said.

How To 176