PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. 5G Retail Deal. 5G Retail Deal. VR Retail Growth. A new report also says the U.S.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

JULY 17, 2020

retail and economic recovery is still facing serious headwinds. retail sales, which exceeded forecasts in June. Retail spending increased 7.5 What was not clear was the effect stimulus funds made on retail spend. But the May and June spikes returned retail sales levels to pre-pandemic numbers. percent hit.

Retail 159

Retail Atlanta Data Washington 159

Payments Source

DECEMBER 17, 2018

Neither Amazon nor Starbucks could be described as a traditional retailer. But they both use their shared headquarters city as a playground for developing digital and in-store innovations that all merchants and payment companies will have to respond to the years ahead.

Course 79

Course Innovation Retail Payments 79

PYMNTS

MARCH 29, 2020

Call it the retail gap that eCommerce can only partly fill. That gain, of course, reflects calm before the storm, so to speak, before the unemployment filings, the mass closures, the stimulus efforts and stock market roller coasters. That makes sense, of course, as at a minimum, 47,000 chain stores across the U.S. in February.

Retail 205

Retail Survey Course Study 205

PYMNTS

SEPTEMBER 18, 2019

The future of retail is playing out in multiple places, including the open road, while voice will help capture the connected commerce frontier. 12: Approximate number of activities the average consumer does over the course of a day. In B2B payments, a series of payment innovations is promising to put an end to some common frictions.

Retail 190

Retail Digital Banking Course Fraud 190

PYMNTS

MAY 15, 2020

The experts were expecting a weak retail sales report when the numbers hit the wires earlier today (May 15) – but even in an environment of diminished expectations, the number reported by the Census Bureau was a disappointment. Year on year, retail sales fell 21.5 But that, of course, remains a very big “if.” GDP, took a 16.4

Retail 232

Retail Michigan Survey Report 232

PYMNTS

JULY 7, 2020

The vicious cycle of physical retail is meeting the virtuous cycle of digital, at a time when companies are aiming to chart a course toward a future that is without precedent. In retail, merchants need to enter a new kind of gig economy that can be called “gig retailing.”

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Retail Seattle Innovation Branding 130

PYMNTS

AUGUST 13, 2020

Off-price specialty retailer Stein Mart, Inc. filed for Chapter 11 bankruptcy in the United States Bankruptcy Court for the Middle District of Florida, Jacksonville Division amid a challenging retail climate and the pandemic, the company said in a statement. In July, Ascena Retail Group, Inc.

Retail 146

Retail Jacksonville Virginia United States 146

PYMNTS

JUNE 27, 2019

The headlines may seem to gravitate toward Amazon Go and the cashless store debate, but automated retail efforts are seen across any number of vendors and settings – from vending machines to big box stores to delivery services. percent: Share of small brick-and-mortar retailers in India that do not accept digital payments.

Retail 115

Retail United States Course Operations 115

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. At the very least, retailers need to depend on eCommerce sales in the states where the virus is raging.

Retail 186

Retail Meeting Arizona Florida 186

PYMNTS

JULY 8, 2020

As it does during the first week of every month of the pandemic, attention turns to retail leases. This week found that one of the crisis’ most troubled retailers — Nordstrom — will only pay half of its rent for the balance of 2020. Retail Properties of America, Inc. percent of Q2 2020 rent as of the end of June.

Retail 150

Retail New York City Branding Groups 150

PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Of course, it’s revenue, not size, that has been USPS’ problem. Not Walmart (5,500 stores).

Retail 169

Retail US Survey Examples 169

PYMNTS

MARCH 6, 2019

Writ large, the unattended retail model can be thought of, too, as an unattended payments model, where everything revolves around an authenticated user wielding a registered payment credential — two components that, once in place, can truly take advantage of an omnichannel experience. The Partnership Model.

Retail 148

Retail Payments Online Course 148

PYMNTS

APRIL 27, 2020

But after that initial download, retailers and purchase aggregators pretty much let users run the course of their screens, never thinking that advanced applications would someday become important. Some companies have been trying to bring retailers into the new world of “necessary” location-based app technology for mobile retailing.

Retail 160

Retail Mobile Examples Technology 160

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. The tech savvy consumer, he told PYMNTS, expects choice and autonomy in a retail setting. Some Exceptions to Automation.

Retail 181

Retail Analytics Millennials Online 181

PYMNTS

APRIL 17, 2019

The race to 5G retail is on. Recent news out of Asia serves as solid foreshadowing of how 5G could enhance retail in the coming few years. 5G Retail Plans. South Korea’s SK Telecom and retail conglomerate Shinsegae Group have joined forces on 5G retail, for instance. What’s Next?

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Retail Apple Samsung Conference 199

PYMNTS

OCTOBER 15, 2020

Herrick expects that ReplyBuy and Airship will create a holistic ecosystem, allowing retailers to use its engagement technology to acquire customers and then use conversational commerce to retain them and grow their value. Or would she prefer to visit the store (mask required, of course) for a custom fitting? To her home?

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

JANUARY 20, 2020

That’s understandable, given how viciously email, texting and other forms of digital and mobile communication have displaced actual writing — which, of course, would seem to reduce the need for actual stationery products. The chain had since expanded to some 260 or so retail locations. None of that will save the Papyrus retail chain.

Retail 183

Retail Millennials Cards social media 183

Perficient

DECEMBER 30, 2020

The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies. But the ASCI study showed a decline of almost 5% in customer sat for internet retailers versus just a 1.3% decline for Department & Discount stores.

Online 421

Online Study Branding Customer Experience 421

PYMNTS

SEPTEMBER 13, 2019

Voice recognition could soon play a bigger role in retail — especially in the world of quick service restaurants. That’s not the only recent major move that involves voice recognition and the biometric authentication method’s potential use in retail and payments. That’s the signal sent recently by McDonald’s. Other Moves.

Retail 248

Retail Google Survey Technology 248

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. But it’s more than that.

Retail 172

Retail Online Study Meeting 172

PYMNTS

MARCH 23, 2020

But for non-essential retail, stepping up takes more commitment, risk and money. It’s in the non-essential category that true retail heroes are showing up amid the coronavirus pandemic. 1: In Detroit Bedrock LLC real estate company is giving free rent for the next three months to its small-business retail and restaurant tenants.

Retail 167

Retail Detroit Leadership Regional 167

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Fast on the horizon, of course, is the new mobile network technology called 5G.

Retail 194

Retail New York City Mobile Innovation 194

PYMNTS

JULY 29, 2019

With the help of technology and customization, online boat rental platforms are aiming to build an ecosystem around marketplaces that link owners and renters as they chart a sharing economy course.

Course 121

Course Millennials Miami United States 121

PYMNTS

JUNE 4, 2019

Recent developments call for a fresh look at the progress being made, and what’s in store, possibly, for predictive ordering capabilities when it comes to retail. Predictive retail – or what is sometimes called anticipatory shipping – depends on fulfillment prowess , of course. Such projects are a step toward predictive retail.

Retail 132

Retail Course social media Analytics 132

PYMNTS

FEBRUARY 14, 2020

But there’s an entirely different retail universe where human “help” feels like an imposition. Shopping at one’s own pace, unaccosted by sales associates, is a core allure of unattended retail (UR). The big action in UR at the moment is, of course, Amazon Go – but it’s looking like that’s the tip of the iceberg.

Retail 143

Retail US Report Cards 143

PYMNTS

JUNE 6, 2019

By 2023, manufacturers and retailers will have to donate, reuse or recycle the goods” under a program that the French prime minister called the first of its kind from any national government. Amazon apparently played a part, indirectly at least, in turning public opinion against such retail waste. Amazon’s Role. Liquidation Trends.

Retail 146

Retail New York Online Trends 146

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. But that doesn’t mean innovation is impossible for those service providers, of course. But customers still use cash, especially in certain retail and service situations.

Innovation 147

Innovation Retail System Course 147

PYMNTS

DECEMBER 19, 2019

That’s because cameras are playing a much bigger role in retail, a trend that will keep gaining steam in the new decade. The Associated Press reports that cameras are, at least somewhat quietly, making inroads into a number of retail outlets in a bid to, well, get to know you. are now looking to follow suit.”. Security Cameras.

Retail 131

Retail Software Video Course 131

PYMNTS

MARCH 1, 2019

The general experience can apply to retail goods, including groceries. After all, the principle is the same, no matter the retail sector: using a digital platform that crowdsources from big commerce ecosystems to provide more efficient deliveries of goods. Retail Benefits. He’s basically getting paid to go home.”.

Retail 182

Retail Technology United States California 182

PYMNTS

JANUARY 3, 2020

Some retailers might be taking that to heart in this new year as part of the larger and ongoing effort to breathe new life into brick-and-mortar retail — a struggle that has been around almost as long as “The Simpsons” has, in fact. And other retailers are turning to alcohol to increase the appeal of their physical offerings.

Retail 139

Retail Virginia Florida Chicago 139

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137

Retail Millennials New York City social media 137

PYMNTS

FEBRUARY 21, 2020

Instead, Canada Goose went for experiential retail, a strategy that has become more important as consumers want to do things when they buy things. In this case, over 8,000 consumers traveled through “The Journey,” an experiential retail concept in Toronto during the December 2019 holiday shopping season. Experiential Retail Expands.

Retail 141

Retail Miami Millennials social media 141