Join Arizent's Director of Research Intelligence, Kerry Gross, for insight into why credit unions and challenger banks are outperforming retail and online banks when it comes to a humanized customer experience. Kerry highlights new findings and bank rankings from the Humanizing the Customer Experience research completed by Arizent in partnership with Monigle.
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CEO Kevin Cohee is convinced WiseOne, the AI companion OneUnited Bank rolled out late last year, can help customers make better financial decisions. Cohee also wants to see his passion for personal fiscal improvement play to a wider audience, through development of a nationwide financial literacy curriculum.
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A presidential advisor for housing could be the solution for the "alphabet soup" of federal agencies that don't understand the industry, Mortgage Bankers Association CEO Bob Broeksmit said.
1h ago -
As part of a sweeping digital enhancement of its consumer payment cards, Visa will enable banks to issue an account as a credit, debit, virtual or Pay in 4 installment loan, based on the user's preference at the time of purchase.
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The $116 million deal to acquire HMN Financial in Rochester would mark the 26th acquisition of this century for Alerus. The transaction is slated to close in the fourth quarter.
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Titi Cole, CEO of legacy franchises at Citigroup, is stepping down in June to pursue opportunities outside of the financial services industry.
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Companies such as Synctera, Treasury Prime and Unit are diversifying their services or enabling more direct contracts between banks and fintechs to survive in an evolving regulatory environment.
3h ago