Bank Customer Experience Summit keynote to examine future of branches

In recent years, the mere existence of bank branches has become controversial. Some have argued that bank branches are going the way of the dinosaur and digital-only banks are the way of the future. When COVID-19 forced the closure of branches globally, many saw this as a further sign that branches are going away. But is this true? That is a question the opening keynote at the Bank Customer Experience Summit will address.

The summit, which will take place in Chicago from Aug. 31st to Sept. 1st, will gather executives from financial institutions, fintechs, independent ATM deployers, self-service banking providers, banking software companies and more. During the opening keynote, Stephen Griffin, SVP, director of the retail distribution planning group at Regions Bank will discuss the future of bank branches.

Since Regions Bank has nearly 1,500 locations across 16 states, Griffin is uniquely qualified to talk about current trends in bank branches. He will draw upon his vast experience in the realm of branch management, data management, analytics and more to share insights into this topic.

During the session, Griffin will discuss whether branches truly will disappear in this new era or transform into something else.

If that sounds of interest to you, then you should register for the Bank Customer Experience Summit. Click here to register now. You can save 20% at checkout by using the code AMCEDIT20.

We look forward to seeing you at the opening keynote of the Bank Customer Experience Summit.