Perficient
JANUARY 25, 2023
2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. User experience.
The Financial Brand
SEPTEMBER 16, 2021
In a digital world, a bad customer experience can undermine marketing, while a great experience can have a positive multiplier impact. The post Bad User Experiences Destroy Great Marketing appeared first on The Financial Brand - Banking Trends, Analysis & Insights.
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Jack Henry
JANUARY 31, 2024
Amid banking trends, fintech trends, and other emerging factors, the financial services sector is no stranger to change. Competition is fierce, technology is converging, and user experience is changing by the day. Financial institutions , especially, are required to do more and be more.
The Financial Brand
DECEMBER 7, 2021
Financial institutions that combine effective digital solutions with an emotional user experience will stand out in an ocean of sameness. The post Banking with Soul: 7 Requirements to Succeed in the Experience Economy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.
The Financial Brand
SEPTEMBER 15, 2021
Several common, but avoidable, issues can negatively impact chatbot user experience, derailing your success and costing you customers. The post 4 Reasons Why Your Financial Institution’s Chatbot Project Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.
The Financial Brand
DECEMBER 19, 2022
Technology is at the forefront in banking, and topics like digital strategy, user experience and banking-as-a-service all show up on the top 10 list. This article The Top 10 Most-Read Articles on The Financial Brand in 2022 appeared first on The Financial Brand.
PYMNTS
JUNE 24, 2019
Machine learning and artificial intelligence are among the emerging technologies capable of boosting banking operations, including customer service and preventing fraud, as recent PYMNTS research has demonstrated. Low Latency. 5G will mean zero waiting time.”.
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