Banking 2020

OCTOBER 28, 2014

True to form, mobile banking solutions continue to spike in popularity—the billions devoted to development and distribution, not to mention security, seem to be paying off. Oddly, searches for bank branches and ATMs haven’t receded. On the flip side, consumers don’t seem nearly as interested in mobile payments.

Google 86

Google ATM Trends Study 86

Banking 2020

NOVEMBER 12, 2015

Cameras mounted onto the front of an ATM or POS could even recognise consumers as they approached, producing what the developers claimed was the “world’s fastest payment system.”. Selfie Pay is not only an alternative to a PIN-based physical transaction in store or at an ATM, but also for online payments. More secure?

Technology 40

Technology Payments ATM System 40

Banking 2020

FEBRUARY 27, 2015

With no physical branches, and no fees, BankMobile wants to streamline retail banking into a simple mobile experience. Bye, bye, branch tellers: Based on JPMorgan Chase data, ATM and mobile deposits jumped significantly in the last eight years. While deposits involving human tellers dropped.

Community Bank 40

Community Bank ATM Community Mobile 40

Banking 2020

OCTOBER 30, 2014

Continuing to offer products like our free Connected Checking account which rebates ATM surcharges anywhere in the U.S. also sets us apart from many other banks that have imposed monthly fees. Want to hear more from Banner Bank? We enjoy outstanding client satisfaction and we work hard every day to continue to earn their trust.

Community Bank 95

Community Bank Branding Marketing Mobile 95

Banking 2020

JUNE 9, 2015

Midsize banks also trail in customer awareness of advanced ATM features, such as envelope-free deposits, itemized cash deposit receipts and image-enabled receipts. Midsize banks are also less likely than big banks and regional banks to offer e-receipts, multiple bill denominations and other newer ATM technologies.

Regional 40

Regional ATM Customer Experience Policies 40

Banking 2020

NOVEMBER 22, 2015

Big banks like SEB, Swedbank and Nordea Bank have stopped manual cash-handling services in the vast majority of their local branches. If you want cash, don’t go to a Swedish bank teller for it. They will send you to an ATM. But, as RBR reports, even the number of ATMs is shrinking across country.

Study 40

Study ATM Mobile System 40

Banking 2020

NOVEMBER 11, 2015

Banking innovation takes many forms, but the most successful generally start by addressing a consumer need. The ATM satisfied a need for easier access to cash. Online banking lets people manage accounts without having to visit a branch. Over the last few decades we’ve seen some radical changes.

Payments 40

Payments social media ATM Innovation 40

Banking 2020

DECEMBER 22, 2014

Imagine an app or the ATM screen reminding the customer of a friend’s birthday and making it easy to send a gift instantly. By mining it accurately, and constantly, we can identify scenarios, where the financial institution can emerge unexpectedly to offer welcome assistance via the mobile device.

Retail 88

Retail Guidelines Mobile Big Data 88

Banking 2020

AUGUST 11, 2015

Thou shalt shield your PIN at ATMs and POS devices. But as we looked at earlier this year, a simple infrared camera device attached to an iPhone is enough for some fraudsters to find out your PIN after you’ve used an ATM or POS. It’s important to stay vigilant and try not to let the card out of your sight.

Security 40

Security Payments Fraud Cards 40

Banking 2020

JANUARY 29, 2016

The screens generate transactions within a split-second, enabling the consumer to make a booking, a purchase or retrieve a coupon, using their mobile phone or bank card, without needing to download an application, with one easy action.” ” There is an argument that this could disrupt ATMs as some of the functionality is shared.

Payments 40

Payments social media Innovation Strategies ATM 40

Banking 2020

OCTOBER 18, 2015

For Attijariwafa bank it was a simple case of allowing customers to opt out of a statement being sent in the post and instead be able to print them for free at an ATM. There may be some unexpected barriers in the path of financial inclusion, but the industry should be well equipped to find the solutions.

ATM 40

ATM Payments Industry National 40

Banking 2020

SEPTEMBER 9, 2015

By helping an under-marketed, oft-ignored generation begin their financial futures, you’ll be setting them up to be lifelong banking partners down the road. For decades, banks have shown strength by having a branch on every corner, vast ATM networks and by relying on convenience as key selling points to customers.

Millennials 40

Millennials ATM Survey Marketing 40

Banking 2020

MAY 21, 2015

East River Bank is Philadelphia’s most advanced neighborhood bank with three convenient Philadelphia-area branch locations in East Falls, Roxborough and Old City. What value does East River Bank see in connecting with members of the local Philadelphia community?

Philadelphia 40

Philadelphia Community ATM Customer Experience 40

Banking 2020

DECEMBER 17, 2015

ATM Marketplace found a third (34 percent) of US consumers are making more cash purchases because they are worried about card details becoming compromised following a spate of breaches at some of the country’s top national stores. Again, it’s interesting that cash remains so popular given the security risks of theft and loss.

Cards 40

Cards Mobile Security Survey 40

Banking 2020

NOVEMBER 18, 2015

In other words, banks and payment service providers ought to check first before they roll out a new service or product. This is probably not the approach that we are used to – did Barclays check with the police before launching its ATM?

Cards 40

Cards Fraud Policies Technology 40

Banking 2020

OCTOBER 30, 2015

Fewer than 40% use physical banks to conduct any banking activities other than using an ATM, and only 6% visit a branch on a weekly basis. In other words, banks aren’t drawing this key demographic, and that’s a bit change. Here’s one indicator of how this shift is playing out.

Community 40

Community United States Survey Millennials 40

Banking 2020

JANUARY 15, 2015

From Target and Neiman Marcus to Home Depot, and even standard bearer banks like JP Morgan Chase. Branch closures will continue to outpace branch openings in 2015. Cyber vulnerabilities. We learned in 2014 that seemingly everyone was being hacked.

Retail 40

Retail Trends Millennials Mobile 40

Banking 2020

FEBRUARY 2, 2016

Consider the number of channels that involve customer engagement—retail banks, commercial institutions, online, mobile, telephone, even the ATM (it’s amazing how often that last one gets forgotten in discussions like this). We need optimal omni-channel initiatives just as much as every other line of business.

Retail 40

Retail Strategy Boston Industry 40

Banking 2020

FEBRUARY 17, 2015

It bills itself as the “first bank in the country to offer free checking and savings accounts without any fees, as well as a line of credit, access to over 55,000 surcharge free ATMs, and a higher savings rate than the top 4 banks in U.S.”

Mobile 40

Mobile Online Millennials Course 40

American Banker

SEPTEMBER 15, 2020

Banks are augmenting their use of masks, distance markers and the like with apps to notify employees of exposure to infected individuals and technology meant to make branch visits safer.

Technology 65

Technology Banking 2020 ATM Digital Banking 65

Banking 2020

APRIL 28, 2015

Digital Banking with Invisible Face: Behind every cool staff in digital banking, there are strong, robust, behind-the-scene systems that ultimately build trust for the bank. The building blocks are analytics, data security and authentication, without which, the customer experience would be ephemeral.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Banking 2020

JULY 1, 2015

Plus, we have a mobile app banking and convenient ATM locations in our markets. We have everything you’d expect from a financial institution: low-rate consumer loans, high-yield savings programs, commercial deposit and loan programs and additional services. Does each location have different initiatives in place?

South Carolina 40

South Carolina North Carolina Community Virginia 40

Banking 2020

MARCH 12, 2015

Sure, in an environment where the branch and the ATM have to co-exist with custom mobile apps, omni-channel isn’t just important, it’s inevitable. After all, the customer isn’t thinking of it in terms of branch vs. ATM vs. mobile app; to them, it’s just the bank and the customer, and everything else is communication and transaction.

ATM 40

ATM Retail Mobile Atlanta 40

Banking 2020

NOVEMBER 24, 2015

ATMs more important. That means ATMs are set to be just as important as they are today, perhaps more so given the increased functionality being built into the machines. The total value of cash spent by consumers will also fall but it’s going to still be a big part of our daily spending.

Payments 40

Payments ATM Cards Comparison 40

Banking 2020

AUGUST 4, 2015

“Among general-purpose cards, single-message (or PIN) debit card transactions (including both purchases and ATM cash withdrawals) in 2012 had the lowest fraud rates by both number and value,” the US central bank states. People tend to use their debit card at the ATM, but seldom would they insert their credit card into one.

Fraud 40

Fraud Cards ATM US 40

Banking 2020

AUGUST 20, 2015

Banks will migrate ATMs tobiometric authentication, while retailers won’t even have to invest in more advanced POS technology as smartphones will enable biometric-authenticated transactions in store.

Payments 40

Payments social media cryptocurrency System 40