Digital banking platform provider Backbase released a report today highlighting its 2015 growth:
- Large financial institution clients: 60+
- End customers: 70+ million
- Languages available: 12
- Countries served: 25
- YoY revenue growth: 35%
Backbase, which has a client retention rate of 98%, added a number of major clients in 2015 including:
- Chase Bank
- Doha Bank
- First Data
- Goldman Sachs
- KeyBank
- Metro Bank
- Silicon Valley Bank
- Sparebanken Sogn og Fjordane
- Westpac
The company last year opened a new office in Atlanta and grew its employee base by 62% from 225 to 365.
At FinovateEurope 2015, Backbase launched an addition to its Customer Experience Platform (CXP) called Omnichannel Journey Manager, a tool that offers insight into the customer journey and enables banks to fix inconsistencies.
Backbase cites 2015 as its most successful year so far, and has big ideas for 2016. The company plans to debut version 6 of its CXP in the first quarter and will showcase its newest offering at FinovateEurope 2016 next month in London. Tickets for the conference are available at a discounted price through 8 January, so register soon.