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Cash or cashless: The flaws in today's payments debate

Mobile Payments Today

The debate over whether cash can continue amid growing acceptance of digital payments is a flawed debate, according to PPRO. The best analysis shows that digital commerce and cash need to work in tandem to serve a wide variety of consumers and businesses

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Creating Consumer Centric and Compliant Payment Solutions in the Text Channel

Mobile Payments Today

This White Paper helps navigate the regulatory environment to offer text solutions

Maintain Business Continuity with Digital Payment SolutionsFor

Mobile Payments Today

Does your business have an effective business continuity plan to deal with a crisis

An Overview of a Fully Integrated Payment Solution from a Mission Oriented, Value Driven Payment Processor

Mobile Payments Today

Simplify how you bill and collect payments. Any method, anytime, anywhere

An open letter to banks on SMS Authentication

Mobile Payments Today

To protect against fraud, the banking industry needs to find alternative methods for authentication beyond SMS verification

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Coronavirus outbreak raises questions about digital payments and cash

Mobile Payments Today

The coronavirus pandemic has raised a number of concerns about whether consumers would shift towards digital payments amid concerns about cash handling and interacting with large crowds in banks and retail centers

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Demand for real-time payments rises amid COVID-19 pressure

Mobile Payments Today

The economic fallout of COVID-19 has increased demand for real-time payments by small business and consumers as revenue sources begin to dry up and consumers and businesses face deadlines for bill payment and essential goods

3 messages from ICXA's new director

Mobile Payments Today

David Drain, SVP of events for Networld Media Group, is also serving as the director of the Interactive Customer Experience Association

Diebold Nixdorf warns of COVID-19 related disruptions

Mobile Payments Today

Diebold Nixdorf, a support and maintenance company for ATM and retail checkout networks, updates its business outlook due to COVID-19

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ATM industry looks to federal lifeline amid COVID-19

Mobile Payments Today

As relief and funding packages are being debated in Washington, the National ATM Council looks to how these new laws will affect business

Restaurants slash mobile ordering fees as America takes shelter

Mobile Payments Today

As restaurants across the United States shutter dine-in locations and switch to carry-out and delivery-only options, many fast casuals are discounting or totally waiving delivery fees in an effort to not only help keep their businesses alive but to do also make it easier for Americans to access foo

Black Friday sets online, mobile shopping records

Mobile Payments Today

Black Friday shopping figures in the U.S. showed more consumers embracing mobile and general online shopping for the best deals. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone

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Mobile payment adoption just might be on the verge of a breakthrough

Mobile Payments Today

Despite years of hype and expectations that failed to materialize, mobile payment adoption in the U.S. may be close to a breakthrough as issuers transition to contactless cards and retailers make significant upgrades in POS systems

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Banks limit lobby access, waive fees amid COVID-19

Mobile Payments Today

Banks across the U.S. are limiting lobby hours and encouraging mobile banking in response to the COVID-19 outbreak. Many banks continue to offer fee waivers and penalty reductions for customers that need to access funds early

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Four digital banking trends to watch in 2020

Mobile Payments Today

In 2020 and beyond, it will critical for banks and credit unions to reevaluate their digital strategies

Consumers will embrace mobile apps, digital wallets amid short holiday shopping season

Mobile Payments Today

With a shorter window to complete holiday shopping this year, consumers are looking to mobile retail apps to find better deals and get ahead of jammed retail outlets. Mobile wallets could see a resulting benefit as consumers look to make their ecommerce purchases as seamless as possible

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Banks step up to assist customers amid COVID-19

Mobile Payments Today

The banking industry is providing increased flexibility to retail and small business customers as the coronavirus puts enormous financial pressure on communities

The role of ATMs and cash access in the digital banking era

Mobile Payments Today

Amid rapid changes in the cash economy and the rise in digital payments, the ATM is likewise facing challenges that have led to an evolution that will meet the demands of a new generation of customers

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HSBC to shed 35,000 jobs globally in major restructuring

Mobile Payments Today

The London-based bank will slash 35,000 jobs worldwide, shift much of its focus to Asia and close a large number of U.S. branches, as part of a major restructuring of its global operations

JPMorgan Chase exec sees digital banking, branch experience working as one

Mobile Payments Today

Marbue Brown, the head of customer experience at JPMorgan Chase, told attendees at the annual BCX summit that millions of people want a combination of the speed and sophistication of digital banking along with the human interaction and financial wellness provided by a physical bank branch

Four digital banking trends to watch in 2020

Mobile Payments Today

The growing phenomenon of direct, digital banking and Silicon Valley's entry into the payments business are posing a series of challenges to traditional banking institutions.

The ever changing challenge of payments fraud detection

Mobile Payments Today

While data shows that credit card fraud has decreased from the standpoint of payment volume, there remains a concern in the industry that cybercriminals are using sophisticated methods of changing tactics to avoid detection and put consumer payment information at risk

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How convenience stores are embracing omnichannel sales and frictionless payments

Mobile Payments Today

Scott Peterson, VP of U.S. tax policy at Avalara, explains why the technological innovation taking place across the convenience store industry has drastically increased the burden of product management, compliance, and shipping on businesses placing their stake in the omnichannel landscape

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How prepaid and eGifts can boost engagement in the payments space

Mobile Payments Today

Prepaid cards and eGifts can help increase engagement and boost loyalty among retail customers

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Artificial intelligence in banking — separating reality from hype

Mobile Payments Today

AI and machine learning for banking are getting a huge amount of attention these days, but the question remains: can these technologies truly replace human interaction and in-depth analysis of data

Are Starbucks and Uber the right experience for banks?

Mobile Payments Today

The changing nature of consumers in recent years is raising major questions regarding privacy, loyalty and perceived value in the banking industry, according to a panel of experts at the 2019 Bank Customer Experience Summit

Mitigating Mobile Fraud with Secure Subscriber Enrollment

Mobile Payments Today

To streamline the enrollment process, while reducing the potential for fraud, GIACT released a new white paper, Mitigating Mobile Network Fraud with Secure Subscriber Enrollment , detailing the best practices in secure digital enrollment

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Google, Citi see integrated payments, mobile banking as mutually beneficial

Mobile Payments Today

The blockbuster agreement for Citi to integrate its Google Pay wallet with Citi and Stanford Federal Credit Union's mobile checking accounts represents an evolution of Big Tech and traditional banking to offer a mutually beneficial expansion of their digital banking and payments businesses

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Intuit acquires Credit Karma for $7.1B to create personal finance juggernaut

Mobile Payments Today

Intuit announced its highly anticipated $7.1 billion acquisition of Credit Karma, a move that will create a personal finance powerhouse that can help financial institutions create targeted product offers for users of the platform

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Cashless payment capability boosts both cash and card sales in vending

Mobile Payments Today

Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and cash activity, particularly for machines doing lower volume sales

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Enabling e-commerce and m-commerce in Latin America

Mobile Payments Today

The e-commerce market in Latin America presents enormous potential for retailers. Despite the possibilities, there are a number of unique challenges that retailers and payments companies need to be aware of before making such a commitment

Grubhub doubles participating restaurants but urges patience on industry turbulence

Mobile Payments Today

Grubhub Founder and CEO Matt Maloney and CFO Adam DeWitt penned a letter to shareholders as part of the food delivery firm's quarterly earnings report, touting the progress made by expanding from 150,000 to 300,000 participating restaurants

Digital banking made strong gains in UK market during first half of 2019

Mobile Payments Today

Digital banking is growing rapidly in the U.K., as challenger banks are gaining share among non-millennnial users and winning over customers with strong customer service.

Latin American payments market becomes an emerging target for development

Mobile Payments Today

Latin America has become an increasing focus of development in the emerging digital payments market, as the region transitions from a heavily cash-based system to increase automation, speed and transparency