Insights on Business

A new era of technology enabled financial risk management (Part 1)

Insights on Business

In this series of blogs, we will focus on four transformative technologies with emerging risk applications that can help banks and financial institutions grow profitability and protect the enterprise.

Is your sales performance management mid-year correction strategy effective?

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Building a strategy and doing the right planning in order to achieve corporate objectives is the key to any business, and no doubt, planning sales compensation plays a crucial role in meeting those goals.

AI and the rise of digital humans in financial services

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“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1]

Stop waiting to apply AI for financial crimes

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Challenges from financial crime incidents and penalties grow. Criminal enterprises are becoming increasingly sophisticated at the same time as new payment methods are emerging (peer to peer and faster/immediate payments) and transaction volumes are exploding.

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Beware of data “science projects” turned fraud prevention solutions

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As e-commerce has revolutionized the way we buy and sell online, we are no longer bounded by borders or time zones. Goods can be purchased from anywhere around the world at any time of day. Because of this, traditional rules-based fraud detection systems have become outdated and no longer work.

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Accelerate sales productivity with an AI digital assistant

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Digital assistants today can deliver far more services beyond sophisticated call routing. Infusion of artificial intelligence (AI) functionalities adds the potential to increase seller field time, improve sales performance and help lift HR productivity.

IBM in “Leaders” Quadrant of 2019 Gartner Magic Quadrant for IT Risk Management, fourth report in a row

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Our goal has always been to provide our customers with the tools and insights that help them meet their governance, risk and compliance (GRC) needs, and we do so, by leveraging the innovation of IBM within a single ecosystem.

Solve your quota setting challenge: Start with Design Thinking

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You’re probably familiar with philosopher George Santayana’s admonition: “Those who cannot remember the past are condemned to repeat it.” While that’s hard to dispute, most of us will admit to occasionally falling short.

IBM and Thomson Reuters join forces to simplify how financial institutions tackle regulatory compliance challenges

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In the financial services industry in the United States, one thing remains constant – change. Whether policy makers are encouraging deregulation, or increasing regulatory requirements, regulatory change has been a constant. As recently as two weeks ago, the U.S.

Stop money laundering with a proactive AML approach

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The recently revealed $8.8 billion Troika Laundromat offshore money laundering scandal was a vast and complex deception.

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Why real cross-channel payment data integration matters

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According to the 2019 AFP Payments Fraud & Control Survey , Automatic Clearing House (ACH) payment fraud increased significantly in 2018, reaching a new record with 82% of organizations reported incidents.

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Risk.net names IBM for “Financial Crime Product of the Year” and “Best Vendor for Innovation”

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While there is no prize for stopping financial crime (though, arguably there should be), occasionally there is recognition for being an integral and pioneering part of the overall financial crime management effort.

Thinking Forward: Financial Services and the AI Revolution

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Artificial intelligence is changing the game. According to Stanford professor Andrew Ng , AI is the “new electricity,” already generating billions in value as it transforms industries such as IT, health care — and now financial services.

IBM sponsoring WorldatWork: Spotlight on Sales Comp 2019 conference

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I like to learn, network, meet new people with similar interests – who doesn’t? I especially like to learn about sales incentive compensation and how to improve sales performance. However, there are very few conferences to attend that focuses on the field of sales compensation.

How banks are using incentive compensation management to help increase revenue and drive growth

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In a competitive financial marketplace, banks are turning to incentive compensation management (ICM) solutions for competitive advantage.

The five key levers for radical transformation in financial services for digital success

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If Charles Darwin were still alive, I wonder what he would think about the evolution of banks? Once again, banks are being forced to evolve or die. And financial institutions that fail or refuse to become cognitive and digital will get left behind. It’s survival of the fittest at its finest.

Three reasons for risk analysts to get ready for quantum

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Rather than explain how quantum systems work, let’s discuss what quantum will do. For the financial industry, how is quantum computing helping? What problems will it solve in the future? How and why are financial institutions getting ready for quantum now? For more insights see my ).

The top five challenges and opportunities for AI in RegTech

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In the span of a just few years, artificial intelligence (AI) has gone from a niche, relatively abstract concept, to entwining itself in multiple aspects of our daily lives.

Again, IBM in the “Leaders” quadrant of 2019 Gartner Magic Quadrant for IRM

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An innovative solution for IRM, recognized by analysts. Security and risk management professionals within financial organizations can be overwhelmed with the rising cost and pressure of regulatory change management and mitigating associated risks.

It’s time to embrace customer data privacy and security

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Customer data is the modern enterprise’s most valuable asset. For years, enterprises have collected and stored it without giving it a second thought. Now, new technology, business and regulatory challenges are forcing them to rethink how they collect and manage that data. Customer data drives innovations like artificial intelligence and blockchain solutions. For most companies, it fuels increases in their share of existing markets, and it’s the key to unlocking new ones.

It takes two: People and performance analytics for sales compensation

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Sales compensation dashboards are common, but they usually tell only half of the story. Two sides to your dashboard are available that can lead to growth: productivity metrics and people metrics, and looking at only one side gives you only half the picture.

Taking a risk-based approach to compliance management

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While deregulation has been a trend over the past few years, compliance monitoring and regulatory change management remains a top focus for financial institutions of all sizes.

Five common sales performance management implementation mistakes

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Has your company recently invested in a sales performance management (SPM) solution? If so, you are likely feeling a mix of relief and anticipation at achieving this milestone.

How AI is redefining financial crimes detection technologies

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What customer complaints can tell you about your experience (and your compliance)

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Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe.

How financial services firms are using chatbot technology to transform their businesses

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The IBM Watson Assistant team has been busy in the past year helping clients implement state-of-the-art chatbots. The financial services industry is one of the fastest adopters of this technology. As a result, at IBM Think 2019 you’ll be able to find a number of client-led sessions.

Case study: Driving effective sales performance with today’s SPM solutions

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Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies.

Lessons learned from recent incentive compensation management war stories

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In my travels to clients, I hear many war stories. Recently, these have come from new clients with recent wounds. These wounds often go deep – there are tales of long days, lost weekends, and swaths of frustrated team members.

Overpayments: A costly SPM mistake

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People make mistakes in all aspects of life; it’s not exactly headline news when it happens.

You can’t manage what you don’t measure

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“I don’t have enough data,” is something that I have never heard from a client. The real challenge today is finding the right data. Fundamental to sales performance management (SPM) is what we call Sales Performance Measurement.

Artificial Intelligence is a game-changer, but are you AI-ready?

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Is technology replacing or augmenting the sales role in the digital age?

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Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers.

Succeeding in the future of payments

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Embracing the future in the age of instant gratification. The payments industry is at an inflection point. Customers increasingly demand new payment options like real-time payments and P2P payments, underpinned by security and trust.

Sales stories from the front lines: Lessons from clients in driving sales behavior

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Sales is the lifeblood of business.

Embracing the future of fraud prevention in the multi-(cloud) verse

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Riddle me this? What do a large Australian bank, a leading U.S. financial payment solutions provider, and a major New Zealand bank all have in common?

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Survey shows that tools with strong user experience are key to better risk management across the enterprise

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Today, risk-awareness and risk averse behavior is the responsibility of everyone in the firm, so staff need to be able to engage in the common goal of regulatory compliance.

A new era of technology enabled financial risk management: Advanced analytics and aggregation

Insights on Business

In this series of blogs , we focus on four high-growth transformative technologies with emerging risk applications which can help banks and financial institutions complete and protect the enterprise.

IBM Open Banking Platform launch: Key takeaways

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In today’s financial services industry, issues ranging from new regulations to unforeseen competitive pressures are placing ever-growing pressure on traditional banking institutions to move toward open banking models. To address this need, IBM introduced the IBM Open Banking Platform.

Delivering differentiated business value with intelligent routing of payments

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Innovative payment options today are driving competition and rapid changes in the payments industry. The payments business has started to embrace a more client-centric model as payments customers, both retail and commercial markets, increasingly demand new payment options such as real-time payments.

Advancing Innovation in the Global Financial Services Industry

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IBM RegTech Innovations. Advances in artificial intelligence (AI), blockchain, and cybersecurity are poised to transform the financial services industries.

Capitalizing on Open Banking as a catalyst for digital transformation

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There’s a new normal in financial services. Regulations such as the second payment services directive (PSD2) and the Open Banking project spearheaded by the UK’s Competition and Market Authority (CMA) are driving disruption in the banking value chain.

Celebrating International Women’s Day with more than 100 years of IBM empowering women

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“If the bringing of women – half the human race – into the center of historical inquiry poses a formidable challenge to historical scholarship, it also offers sustaining energy and a source of strength.” ” – Dr. Gerda Lerner.

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Calling the true innovators: Venture into the future of financial services

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Three years ago, banks were looking at fintechs with a wary eye. Two years ago, they were appointing chief innovation officers to dip their toes in with proof-of-concept projects or in-house incubators. Now, they are all in.