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Photo by Robert Severi. A spirit of innovation and can-do attitude will serve you well this year, helping you remain ahead of the curve and address issues that arise. Dream big. Start small. But most of all, start.” MORE
Photo by Robert Severi. We know that despite the frights cyberattacks bring, you continue to flourish by safeguarding the communities you serve. It strikes me as interesting that both Halloween and Cybersecurity Awareness Month fall in October. MORE
Photo by Heather Esposito. Let’s collectively commit to being more present in all of our interactions. It won’t be long until we recognize what a true gift that is to ourselves and those we serve. With the holiday season upon us, the concept of “present” takes on a frantic connotation. MORE
Here’s another conversation with our consummate community banker. By Jim Reber, ICBA Securities. This is Jim Reber.”. “Hi Hi Jim, this is Charlie Brown with Community Trust Bank. Do you have a minute?”. “I I sure do, Charlie. I don’t think I’ve heard from you since the summer of 2020. MORE
Photo by Robert Severi. While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results. Winter is upon us. 21 marks the solstice, the official start of winter and the shortest, darkest day of the year. MORE
Photo by Robert Severi. The people we employ embody our banks, and the personal relationships our teams forge with our customers make us unique in the industry and keep our customers returning. MORE
Photo by Paper Boat Creative/Getty. A profitability strategy has a lot to factor in given today’s uncertain market. Here’s what community bankers need to know when planning their budgets for the next year. By Cheryl Winokur Munk. Quick stat. MORE
The team at Walden Mutual, a planned de novo in Concord, N.H., MORE
ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. By Charles Potts, ICBA. MORE
This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. MORE
Photo by Shapecharge/Getty Images. To satisfy the banking needs of some commercial and high-net-worth clients, some community banks provide trust and tax strategy services. These banks report that specialized services are a way to deepen their already close customer relationships. By Don Sadler. MORE
Illustration by Ahoy There. Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. By Ed Avis & Elizabeth Judd. MORE
Illustration By blindSALIDA. If 2020 was the year no one expected, 2021 was a year of resetting expectations. Between a smoldering pandemic, the divisive political landscape and strong, albeit uneven, growth, there was a lot to account for in 2021, and some uncertainty remains. MORE
When storms hit Waverly, Tenn., community bankers at Apex Bank jumped into action to help their neighbors. Photo by Mark Humphrey / The Associated Press. In August, a devastating storm rocked Tennessee’s Humphreys County. MORE
Illustration by Wenjin Chen/Getty Images. Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. Here’s what community banks need to know about these products and how they can take advantage of this model. By Colleen Morrison. MORE
Nominations for 40 Under 40: Emerging Community Bank Leaders 2022 are now open! Click here to nominate. 40 Under 40 seeks to recognize community banking’s brightest, most promising young professionals. Winners are featured in Independent Banker’s June issue. MORE
Photo by Heather Esposito. Working with a community bank is like being welcomed into the fold, and that’s why we choose our partners with care. Fall is my favorite season for all that it delivers: college football, tailgating, barbecue, changing leaves and crisp air. MORE
By Lindsay LaNore, ICBA. Sometimes teambuilding gets a bad rap, and busy schedules can keep it from reaching the top of the priority list, but it is something every leader should have in their repertoire. Teambuilding promotes employee engagement by improving group dynamics and strengthening bonds. MORE
Photo by Heather Esposito. Let’s rediscover what it means to be community bankers. Let’s exercise our nimble natures to exceed customer expectations. Because as community bankers, it’s what we do. Nimble. That just may be community bankers’ word of the year. MORE
By Lindsay LaNore, ICBA. When the word brainstorm first came into being, it described a sudden, violent fit. Midway through the 20th century, an American advertising executive used the term to describe a “commando” system for attacking creative problems, and the idea took off. MORE
Under Larry Wilson’s leadership, First Arkansas Bank and Trust’s branch on the Little Rock Air Force Base was named the 2020 Air Force Bank of the Year. Photo by: Dero Sanford. Community banks operate on a majority of the country’s military installations. MORE
Photo by Robert Severi. There is a] need for strong voices to weigh in on how new regulation will affect our communities and the customers we serve. This month’s issue of Independent Banker focuses on regulation and compliance, which continue to be costly and important topics for our industry. MORE
Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers. MORE
Under the leadership of CEO Randell Leach, Beneficial State Bank is pursuing an ambitious mission of financial activism and strong corporate values. Photo: Ashley Courter. MORE
Terms like ideation and innovation have become buzzwords in our industry, but it takes great leaders to translate exciting ideas into real value. By Lindsay LaNore, ICBA. The subject of last month’s column was how to brainstorm effectively. MORE
Photo by Robert Severi. Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank. MORE
By: Lauren Kirkley, Group President, Print, Payment & Engagement Solutions, Vericast. Assessing consumer satisfaction and expectations in the vacuum of a single industry view is a recipe for failure. MORE
As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. By Elizabeth Judd. MORE
Photo by Anchiy/Getty Images. How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. By Jen A. Miller. MORE
Independent Banker
DECEMBER 31, 2021
Photo by Robert Severi. A spirit of innovation and can-do attitude will serve you well this year, helping you remain ahead of the curve and address issues that arise. Dream big. Start small. But most of all, start.”
Independent Banker
DECEMBER 31, 2021
Illustration By blindSALIDA. If 2020 was the year no one expected, 2021 was a year of resetting expectations. Between a smoldering pandemic, the divisive political landscape and strong, albeit uneven, growth, there was a lot to account for in 2021, and some uncertainty remains.
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Independent Banker
JANUARY 10, 2022
Nominations for 40 Under 40: Emerging Community Bank Leaders 2022 are now open! Click here to nominate. 40 Under 40 seeks to recognize community banking’s brightest, most promising young professionals. Winners are featured in Independent Banker’s June issue.
Independent Banker
DECEMBER 31, 2021
Photo by Heather Esposito. Let’s rediscover what it means to be community bankers. Let’s exercise our nimble natures to exceed customer expectations. Because as community bankers, it’s what we do. Nimble. That just may be community bankers’ word of the year.
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For the first time, we’re sharing the winning plays that took us from scrappy startup to a publicly traded company. Use our proven data-driven plays to grow your pipeline and crush your revenue targets.
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Independent Banker
NOVEMBER 30, 2021
Under the leadership of CEO Randell Leach, Beneficial State Bank is pursuing an ambitious mission of financial activism and strong corporate values. Photo: Ashley Courter.
Independent Banker
OCTOBER 31, 2021
Photo by Robert Severi. Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank.
Independent Banker
NOVEMBER 21, 2021
The team at Walden Mutual, a planned de novo in Concord, N.H.,
Independent Banker
NOVEMBER 30, 2021
Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers.
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Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.
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Independent Banker
NOVEMBER 30, 2021
As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. By Elizabeth Judd.
Independent Banker
NOVEMBER 30, 2021
Photo by Robert Severi. While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results. Winter is upon us. 21 marks the solstice, the official start of winter and the shortest, darkest day of the year.
Independent Banker
NOVEMBER 30, 2021
Terms like ideation and innovation have become buzzwords in our industry, but it takes great leaders to translate exciting ideas into real value. By Lindsay LaNore, ICBA. The subject of last month’s column was how to brainstorm effectively.
Independent Banker
NOVEMBER 30, 2021
Here’s another conversation with our consummate community banker. By Jim Reber, ICBA Securities. This is Jim Reber.”. “Hi Hi Jim, this is Charlie Brown with Community Trust Bank. Do you have a minute?”. “I I sure do, Charlie. I don’t think I’ve heard from you since the summer of 2020.
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This eBook provides a practical explanation of the different PCI compliance approaches that payment card issuers can adopt, as well as the importance of both protecting user PII and gaining ownership and portability of their sensitive data.
Independent Banker
AUGUST 31, 2021
This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award.
Independent Banker
OCTOBER 31, 2021
By Lindsay LaNore, ICBA. When the word brainstorm first came into being, it described a sudden, violent fit. Midway through the 20th century, an American advertising executive used the term to describe a “commando” system for attacking creative problems, and the idea took off.
Independent Banker
OCTOBER 31, 2021
Photo by Heather Esposito. Working with a community bank is like being welcomed into the fold, and that’s why we choose our partners with care. Fall is my favorite season for all that it delivers: college football, tailgating, barbecue, changing leaves and crisp air.
Independent Banker
OCTOBER 31, 2021
Photo by Anchiy/Getty Images. How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. By Jen A. Miller.
Advertiser: ZoomInfo
What is conversational marketing really about? This guide will examine the market forces at play, shifting buyer trends, how to leverage conversation marketing, and the tactics involved in adopting it for a B2B demand generation strategy.
Independent Banker
SEPTEMBER 30, 2021
Under Larry Wilson’s leadership, First Arkansas Bank and Trust’s branch on the Little Rock Air Force Base was named the 2020 Air Force Bank of the Year. Photo by: Dero Sanford. Community banks operate on a majority of the country’s military installations.
Independent Banker
AUGUST 31, 2021
Photo by Paper Boat Creative/Getty. A profitability strategy has a lot to factor in given today’s uncertain market. Here’s what community bankers need to know when planning their budgets for the next year. By Cheryl Winokur Munk. Quick stat.
Independent Banker
SEPTEMBER 30, 2021
By Lindsay LaNore, ICBA. Sometimes teambuilding gets a bad rap, and busy schedules can keep it from reaching the top of the priority list, but it is something every leader should have in their repertoire. Teambuilding promotes employee engagement by improving group dynamics and strengthening bonds.
Independent Banker
SEPTEMBER 30, 2021
Photo by Robert Severi. We know that despite the frights cyberattacks bring, you continue to flourish by safeguarding the communities you serve. It strikes me as interesting that both Halloween and Cybersecurity Awareness Month fall in October.
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Everything you need to know about payment optimization – an easy-to-integrate, PCI-compliant solution that enables companies to take control of their PSPs, minimize processing costs, maximize approval rates, and keep control over their payments data.
Independent Banker
SEPTEMBER 30, 2021
Illustration by Ahoy There. Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. By Ed Avis & Elizabeth Judd.
Independent Banker
JANUARY 1, 2022
By: Lauren Kirkley, Group President, Print, Payment & Engagement Solutions, Vericast. Assessing consumer satisfaction and expectations in the vacuum of a single industry view is a recipe for failure.
Independent Banker
AUGUST 31, 2021
Photo by Robert Severi. There is a] need for strong voices to weigh in on how new regulation will affect our communities and the customers we serve. This month’s issue of Independent Banker focuses on regulation and compliance, which continue to be costly and important topics for our industry.
Independent Banker
JULY 31, 2021
Photo by Robert Severi. The people we employ embody our banks, and the personal relationships our teams forge with our customers make us unique in the industry and keep our customers returning.
Advertiser: ZoomInfo
Check out our latest ebook for a guide to the in-depth, wide-ranging candidate and company data offered by ZoomInfo Recruiter — and make your next round of candidate searches faster, more efficient, and ultimately more successful.
Independent Banker
DECEMBER 31, 2021
ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. By Charles Potts, ICBA.
Independent Banker
DECEMBER 31, 2021
Photo by Shapecharge/Getty Images. To satisfy the banking needs of some commercial and high-net-worth clients, some community banks provide trust and tax strategy services. These banks report that specialized services are a way to deepen their already close customer relationships. By Don Sadler.
Independent Banker
DECEMBER 31, 2021
When storms hit Waverly, Tenn., community bankers at Apex Bank jumped into action to help their neighbors. Photo by Mark Humphrey / The Associated Press. In August, a devastating storm rocked Tennessee’s Humphreys County.
Independent Banker
DECEMBER 31, 2021
Illustration by Wenjin Chen/Getty Images. Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. Here’s what community banks need to know about these products and how they can take advantage of this model. By Colleen Morrison.
Advertiser: ZoomInfo
With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle. To make the most of this disruption, you need to understand the economic drivers, develop a strong strategy for unearthing valuable talent, and use the latest tech tools to get the job done. Read this guide to get your recruiting practice ready to thrive in the new normal.
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