Insights on Business

NOVEMBER 29, 2018

Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. In 2016, the IBM Institute for Business Value teamed up with the Economist Intelligence Unit to interview global bankers. Drivers for Operational Innovation.

Operations 138

Operations Innovation Management Risk Management 138

PYMNTS

DECEMBER 20, 2016

From open APIs to omnichannel, from EMV chip cards to faster payments, it’s hard to put a finger on exactly which happenings in the payments space had the biggest impact in 2016. There were many shifts and trends in the ecosystem this year, some that will surely have an impact on how payments stakeholders operate for years to come.

eBook 100

eBook Payments Industry US 100

Payments Dive

JUNE 28, 2016

Date: July 21, 2016 | Time: 2:00 PM EDT | Duration: 60 Minutes | Exploring technology solutions to improve customer engagement and enhance their shopping experience? Looking for ways to increase same-store sales and improve associate productivity? Think you can't have it all and still control costs?

Operations 236

Operations Retail Mobile Technology 236

PYMNTS

DECEMBER 27, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of …” eBook. Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics.

Analytics 110

Analytics Innovation Payments eBook 110

Bank Innovation

FEBRUARY 16, 2016

Adyen operates in more countries and currencies than competitor Stripe, and serves large, international operations, while Stripe works with startups and developers. What do they have in common? In terms of payments, they all use the services of Adyen, the Amsterdam-based payments giant. Adyen’s Read More.

Branding 170

Branding Operations Payments Online 170

Perficient

JUNE 22, 2020

His dedication to a data-driven approach to SEO solutions and his desire to learn, test, and understand how search engines operate has established him as a thought leader within the industry. Eric has been part of the SEO industry for over 20 years. His work and contributions to SEO have been recognized by the industry multiple times.

Marketing 500

Marketing Industry US Tools 500

Bank Innovation

FEBRUARY 24, 2016

The panel of judges — Scarlett Sieber of BBVA; Sam Maule of Carlisle & Gallagher; Ryan Falvey of the Center for Financial Services Innovation; Matt Wilcox of Fiserv; and Phil Ryan of Bank Innovation — will decide which company is worthy of the “Best in Show” DEMOvation crown at Bank Innovation 2016.

Innovation 150

Innovation Seattle Fintech Company 150

Bank Innovation

FEBRUARY 1, 2017

The payment network enabled 80 million accounts at yearend 2016, and added five new Read More. When Mastercard fully rolled out its digital wallet last year – into the overcrowded market – it was unclear whether the company would be able reach the adoption goals set out by CEO Ajay Banga. But it did.

Marketing 150

Marketing Payments Company Operations 150

PYMNTS

OCTOBER 1, 2018

in a settlement with the Financial Conduct Authority (FCA) due to a cyberattack at the lender in 2016. I apologize to our customers for the inconvenience caused in 2016.”. Tesco Bank agreed on Monday (Oct. 1) to pay £16.4m This was too little, too late,” Steward said, according to the report. ”

Fraud 134

Fraud Security Resources Operations 134

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of An Incredible Shift In Retailer And Consumer Expectations. My company is in loyalty, or behavior incentivization.

Retail 129

Retail eBook Payments blockchain 129

PYMNTS

DECEMBER 28, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of Capitulation . The year 2016 was the year of capitulation by FinTechs to the traditional banking industry.

Payments 128

Payments eBook Fintech Regulation 128

PYMNTS

DECEMBER 30, 2016

2016 started off with a bang in the retail world when MPD and PYMNTS uncovered a few discrepancies in the retail data that many major retailers and reporting institutions were using to underestimate the impact of digital sales on brick-and-mortar sales. “In A Retail Data Reporting Error Was Uncovered.

Retail 123

Retail Online Customer Experience Trends 123

PYMNTS

JUNE 8, 2018

After news surfaced in May that Golden Gate Capital was considering a merger of Eddie Bauer and Pacific Sunwear of California , the private equity firm has created a new operating company comprised of the two retailers. Golden Gate acquired Eddie Bauer out of bankruptcy protection in 2009 with a cash bid of $286 million.

Operations 100

Operations Company California Branding 100

PYMNTS

OCTOBER 31, 2016

Revenue from its fleet solutions operations spiked by nearly 30 percent to $184.8 The cross-border payments firm released its full-year 2016 report this week, and CEO Hank Uberoi highlighted revenue increases across the globe. Amex reported encouraging Q3 2016 results, with a $200 million decrease in segment expenses and revenue at $7.77

America 100

America Report Cards Regional 100

Bank Innovation

NOVEMBER 25, 2019

Personal finance, banking and investment platform MoneyLion has named Samantha Roady chief operating officer as it makes moves to expand its customer base. Roady, who has been on MoneyLion’s board of directors since 2016, was previously a founding partner at GAIN Capital and president of its global retail brokerage business.

Innovation 293

Innovation Capital Retail Operations 293

PYMNTS

JULY 27, 2018

The company claims the firms are using its 2002 patent for a hands-free, voice operated, remote-control transmitter, according to a report from CultofMac.com. A suit filed in 2016 by Corydoras Technologies alleged that Apple infringed on six patents, including those related to the iPhone 4 and iPad models dating back to the iPad 2.

Apple 100

Apple Operations Samsung California 100

PYMNTS

DECEMBER 30, 2016

FinTech is no stranger to this pattern, and while venture capital levels have seemed to dwindled in certain markets (analysts found VC funding down by 29 percent in 2016 compared to last year), B2B startups remain the apple of many investors’ eyes. India saw a particularly lucrative year.

Capital 124

Capital National Resources Apple 124

Bank Innovation

JUNE 23, 2016

Lucy Peng, CEO, Ant Financial Ant’s latest fundraising round – the largest ever anywhere – of $4.5 billion, and its overall valuation of more than $60 billion, have turned the Alibaba spinoff into one of the most valuable private tech companies in the world. Launched in 2014, Ant Financial Read More.

Innovation 284

Innovation Company social media Operations 284

Bank Innovation

JANUARY 14, 2020

Commerce platform Shopify, which supports the operations of more than a million merchants, has launched a loan product for early-stage U.S. businesses.

Capital 273

Capital Operations Marketing Lending 273

Bank Innovation

DECEMBER 23, 2016

Harit Talwar, Marcus Goldman Sachs has long been known as an enthusiastic investor in fintech (or just tech) startups, with companies like Circle, Cadre, Financeit, Oscar and even Uber. But this year, the company shifted from being a mere investor to joining the fray as a fintech player, announcing Read More.

Innovation 305

Innovation Fintech Company Operations 305

Independent Banker

SEPTEMBER 1, 2016

Congratulations to the Top 2016 IB Social Media Leaders. Sonic Lunch provides the bank a unique opportunity to cross-promote among its social media accounts and the various musical acts, lunch vendors and the separate Sonic Lunch digital channels it operates. 2016 IB Social Media Leaders is sponsored by SHAZAM.

social media 96

social media Community Michigan Community Bank 96

PYMNTS

MARCH 1, 2016

The decision to pare back operations in Africa — where the company will sell off much of its 62 percent ownership in publicly traded Barclays Africa — represents what The New York Times said was a step back from one of the key pillars of Barclays’ long-term strategy, right in lockstep with credit cards and investment banking.

Operations 100

Operations Strategy United States Regional 100

PYMNTS

DECEMBER 29, 2016

Microsoft may not be a red hot mobile app startup, but 2016 turned out to be a good year for the leading maker of software. Windows 10 was another winner for Microsoft in 2016 with the company getting close to its ambitious goal of having 1 billion devices running Windows 10 two or three years after its launch.

Software 118

Software Report Marketing System 118

PYMNTS

JULY 26, 2016

Alibaba , the Chinese eCommerce marketplace giant, has announced plans to expand its reach to Australia by the end of 2016, according to media reports.

Tools 100

Tools Strategy Branding Marketing 100

PYMNTS

MARCH 16, 2017

It wasn’t until 2016 that we saw the introduction of artificial intelligence (AI)–enabled chatbots bring about a necessary aspect of the technology via a conversational interface. As recently as earlier this month, we reported on the possibility of Facebook’s Messenger losing steam due to fuzzy listed new features and business departures.

Operations 107

Operations social media Comparison Industry 107

Bank Innovation

MAY 1, 2016

Robinhood: On Target Launched in December 2014, Robinhood is a zero-fee stock trading app that quickly gained popularity among financially ambitious millennials. Robinhood was paid the enormous compliment of having “cracked the millennial code” by none other than Jay Sidhu, CEO of Customers Bank and founder of BankMobile.

Millennials 240

Millennials social media Operations Cards 240

PYMNTS

JANUARY 5, 2017

Unicorns had some fluttering of wings into the end of 2016, more a soft rustling than might be termed full flight. In India, mobile payments company Paytm has gotten formal approval from the country’s Reserve Bank to begin operating a digital bank. What’s the one thing unicorn watchers watch for the most? IPOs, of course.

Course 100

Course Digital Banking Retail Mobile 100

PYMNTS

FEBRUARY 9, 2017

According to news reports out this morning, the board is strongly leaning toward eliminating 2016 bonuses for the firm’s top brass entirely as part of its remediation attempt in the wake of the fake account scandal. Sloan was chief operating officer at San Francisco-based Wells Fargo, the third-largest U.S.

San Francisco 100

San Francisco Fraud Meeting Operations 100

PYMNTS

MAY 30, 2016

And to make sure that everyone starts off 2016, Part II on the same footing, we thought we would bring you a few of the top trending stories, as well as hot data/research topics, that will give you a head start on that all-important planning for 2016 and beyond. Store Front Business Index: Main Street USA, A-OK? Are SMBs Ready For EMV?

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

APRIL 11, 2017

consumers shopping with them in 2016. It’s important to note that both Chick-fil-A and Dollar Tree have been expanding their operations aggressively.

Retail 108

Retail Study Groups Mobile 108

CFPB Monitor

FEBRUARY 13, 2017

However, like the FTC’s letters on its 2014 and 2015 ECOA activities, the letter on 2016 activities does not describe any 2016 FTC ECOA enforcement activity and only contains information about the FTC’s research and policy development efforts and educational initiatives. The survey could be a prelude to such rulemaking.).

Report 68

Report Big Data Lending Survey 68

Bank Innovation

FEBRUARY 16, 2016

Silicon Valley is coming to banking? That happened long ago — just ask Silicon Valley Bank, a financial institution built to serve the world’s center of innovation. Few bankers can claim better knowledge of what the tech giants are up to. Startups, you say? SVB claims it banks a staggering two-thirds Read More.

Community Bank 244

Community Bank Branding Community Innovation 244

PYMNTS

AUGUST 15, 2016

Electronic or ePayments are simple, fast, convenient and (mostly) safe, but it’s 2016 and forms of ePayment are still not the dominant or most accepted form of payment for consumers. If these documents are lost or tampered with, you no longer have access to the data necessary to effectively operate your business.”.

Survey 100

Survey Fraud Payments Data 100

Bank Innovation

DECEMBER 23, 2016

Partnerships, funding rounds, startups, acquisitions – robos have had a busy year. More and more companies jumped on the robo-advising bandwagon this year, while independent companies grew exponentially and snatched big-name partners.

System 150

System Management Technology Company 150

Bank Innovation

FEBRUARY 16, 2017

Venture capitalists were not buying it last year. Venture capital-backed fintech companies in the U.S. saw a drop in both deals and funding volume last year. Fintechs raised $5.5 billion across 422 deals, compared to $7.7 billion (and 459 deals) in 2015 – a 29% drop, according to the Global Fintech Read More.

Fintech 230

Fintech Capital Company Operations 230

PYMNTS

DECEMBER 14, 2020

The Federal Trade Commission (FTC) has announced a new operation, Operation Income Illusion, to crack down on fraudsters targeting victims with fake promises of jobs or income, according to a press release. The FTC is working with 19 other federal, state and local law enforcement partners in the effort.

Fraud 192

Fraud Operations Analysis Study 192

Bank Innovation

FEBRUARY 23, 2016

When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does. We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More.

Branding 150

Branding Innovation Fintech social media 150