BankInovation

JUNE 29, 2021

The Covid-19 pandemic accelerated a shift toward digital services in banking, a trend that may sound the death knell for in-branch activity in the next five years.

Survey 72

Survey Trends Digital Banking Retail 72

The Financial Brand

JULY 1, 2021

Digital transformation isn't as daunting when banks and credit unions do some fresh thinking. The post 11 Digital Banking Commandments You Haven’t Heard 100 Times Before appeared first on The Financial Brand - Banking Trends, Analysis & Insights. For example, could 'friction' ever be good?

Digital Banking 41

Digital Banking Banking Trends Analysis Trends 41

The Financial Brand

JUNE 30, 2021

For the banking industry to transform from a branch-based model to a digital ecosystem requires technology, collaboration and a focus on experiences. The post Future of Branches Debated in a Transformed Digital Ecosystem appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 40

Banking Trends Analysis Trends Branding 40

The Financial Brand

JUNE 30, 2021

The post Why Citi Won’t Dump Its Skinny Branch Network and Go All Digital appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Consumers still want to talk to live bankers when it comes to advice and education, says Citi branch network chief.

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Banking Trends Analysis Trends Branding 37

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Digital transformation is a key component in improving the customer experience in an ever-changing landscape. Digital transformation in account opening is the integration of streamlined processes to enhance the customer journey.

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