PYMNTS

SEPTEMBER 20, 2018

Moody’s said, “the mobile payment schemes of the three Singapore banks have the widest market reach among the 27 mobile payment scheme operators in Singapore … the banks will benefit from wider public acceptance and usage as the SGQR code rolls out.”. The company is also accepting mobile payments via Google Pay, Apple Pay and Samsung Pay.

Payments 108

Payments Samsung Mobile Apple 108

PYMNTS

SEPTEMBER 17, 2018

These customers might be on restricted diet, such as Whole30, keto, vegetarian or gluten-free. Territory Foods , among other health-optimized services, seeks to serve this market by creating an offering that fits its customers’ lives, diets and tastes – and fills a void in the market. The Customer Experience.

Retail 124

Retail Fort Worth San Francisco Dallas 124

PYMNTS

SEPTEMBER 21, 2018

To connect with customers, restaurants — or other airport retailers — can hook into Airport Sherpa’s system in two different ways. Either way, airport retailers can generate incremental revenue by reaching customers throughout the airport. The Customer Experience. Originally, he focused on business and leisure travelers.

San Diego 109

San Diego Baltimore Retail Washington 109

PYMNTS

SEPTEMBER 21, 2018

Most might assume the brand was some kind of social media experience for bakers, or perhaps an eCommerce venture built around vanity confections. Dangle lets customers try on virtual pairs of earrings by combining selfies and camera effects. The name does not, in this case, give it away.

social media 155

social media Tools Branding Online 155

FICO

SEPTEMBER 20, 2018

A customer we haven’t spoken to in two years,” she said, “is downstairs. If you go back downstairs and turn down the cash, that customer isn’t coming back with a bigger suitcase. You need to be able to take the money the customer can offer rather than policy for not compromising and end up with nothing or much less.

Policies 68

Policies Tools Analytics Operations 68

FICO

SEPTEMBER 18, 2018

Instant access to online banking and therefore easy access to committing fraud due to the safe status of being an ‘existing’ customer. If done right, automation is great – it gives a fast, consistent and smooth experience for applicants. Operations – they carry out the strategy. Key skills: Big picture thinker.

Fraud 51

Fraud How To Policies Strategy 51

FICO

SEPTEMBER 20, 2018

Instant access to online banking and therefore easy access to committing fraud due to the safe status of being an ‘existing’ customer. If done right, automation is great – it gives a fast, consistent and smooth experience for applicants. Operations – they carry out the strategy. Key skills: Big picture thinker.

Fraud 45

Fraud How To Policies Strategy 45

PYMNTS

SEPTEMBER 18, 2018

And in that effort, Rohit Mahna, who serves as senior vice president and general manager with the company’s financial services operations, told PYMNTS there are some larger trends afoot, spanning banks, FinTechs and insurance firms, among other stakeholders. As Mahna said, it’s akin to “spaghetti of data.”

Data 148

Data Operations Analytics System 148

PYMNTS

SEPTEMBER 17, 2018

That would ignore the fact that there’s a huge swath of SMBs who operate just like him and bank at one of the 13,198 banks that have not yet connected to the Zelle network — lots of them very small. Their own experiences, of course (good and bad), are the final judge and jury. Or to buff up PayPal. But most of us don’t.

Payments 195

Payments Innovation Boston Branding 195

CB Insights

SEPTEMBER 17, 2018

Pet food: how Amazon is using its private label to lure customers into purchasing more expensive goods. Kroger leverages customer analytics. Knowing that customers are increasingly keen to explore niche products and new tastes, Kroger is able to innovate based on what’s already popular. of the company’s unit sales.

Industry 67

Industry Branding Retail US 67

FICO

SEPTEMBER 19, 2018

Earlier this year at FICO World 2018 , we held a session with SunTrust about how they rebuilt their origination process to become truly customer-centric. SunTrust wanted to deliver a significantly simpler and more engaging experience for their customers. What changes did using FICO Customer Communication Services bring?

Georgia 40

Georgia Atlanta US Video 40