PYMNTS

JULY 13, 2020

Account takeovers (ATOs) are a growing source of pain for financial institutions (FIs) and their customers, with losses from these attacks rising 164 percent in 2018. FIs must adopt fraud-fighting measures that are robust but do not create so much friction that legitimate customers find it difficult to access needed services.

Security 147

Security Fraud Survey Customer Experience 147

PYMNTS

JULY 13, 2020

One major change concerns how potential customers want to initiate contact with real estate agents and conduct many of the first property-buying steps, such as uploading documents or participating in house tours. KYC, Security In The Digital Onboarding Age.

Data 198

Data New York City New York Fraud 198

PYMNTS

JULY 13, 2020

Eligible Sezzle holders will also be able to acquire additional CDIs through a Security Purchase Plan (SPP). Sezzle offers BNPL services in the form of letting customers access a new form of credit if they’ve had to forego the traditional kind. The company allows shoppers to make payments in four equal numbers across six weeks.

Minneapolis 181

Minneapolis California Strategy Lending 181

FICO

JULY 13, 2020

On the first point, having worked on both sides of the client/vendor fence, I have witnessed first-hand the struggles collections operations have in securing the necessary investment to enable the delivery of 21st century digital collections for their customers. Identify areas for automation and customer self-service.

Meeting 52

Meeting Operations Customer Experience Technology 52

FICO

JULY 13, 2020

With over 20 years of fraud-fighting experience working for large banks and insurers, Andy offers FICO’s automotive clients deep domain expertise. At FICO, our goal is to help the auto finance process to be a safe, frictionless customer experience, with risk-managed, fraud-free finance decisions made in seconds.

Fraud 52

Fraud Analysis United States Risk Management 52