PYMNTS

JUNE 6, 2017

The retail industry is in the midst of an evolution in the way it does business. Thanks to connected technology, consumers’ expectations on the retail experience have changed. Square Root CEO Chris Taylor commented on the retail landscape and what’s needed to improve brick-and-mortar success down the line.

Study 100

Study Retail Austin Customer Experience 100

PYMNTS

JANUARY 26, 2021

In today’s top retail news, the U.S. Plus, a new Federal Reserve Bank of New York study finds that individuals anticipate that the economy will rebound by next year. The retailer said the move is part of a plan to execute a “store footprint optimization plan, including the contemplated exit of unprofitable locations.”

Retail 239

Retail US New Jersey New York 239

Payments Dive

APRIL 30, 2018

Read our case study to find out more. TNS' Terminal Management Service has helped a firm with 15,000 POS terminals realize cost savings of 30% over its incumbent provider.

Case Study 150

Case Study Study Management Retail 150

PYMNTS

APRIL 17, 2020

percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. These, and many other questions, are explored in-depth in PYMNTS’ 2020 Remote Payments Study. Consumers are 30.6 percent to 72.1

Retail 214

Retail Data Study Online 214

PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. Recent studies are showing counter trends right now that are proving the adage that consumers want what they want — even if it’s a contradiction. Other surveys reinforce the need for personalization at retail. But it also shows that privacy is paramount.

Retail 202

Retail social media Study Security 202

PYMNTS

MARCH 7, 2017

The online world has had a major impact on the retail industry over the past decade. Retailers have been in a frenzy over the last few years to find ways to both embrace the eCommerce arena while at the same time attract customers into their brick-and-mortar locations.

Study 109

Study Retail Industry Technology 109

PYMNTS

JANUARY 12, 2021

Organized crime rings are taking advantage of the pandemic, looser police enforcement and a softening in anti-shoplifting laws to swipe tons of merchandise from retail stores and warehouses across the United States. KPIX-TV reported that the shop proudly advertised on Facebook Marketplace that customers “never pay retail.”.

Retail 226

Retail Florida San Francisco Sacramento 226

Bank Innovation

FEBRUARY 5, 2020

central bank is studying the feasibility of a digital currency, said Federal Reserve Governor Lael Brainard.

Study 259

Study US Policies blockchain 259

PYMNTS

NOVEMBER 17, 2020

Customer experience platform Narvar is partnering with real estate investment trust Simon to facilitate easier retail returns, according to a press release. Despite our deep roots in eCommerce, we've always believed in the persistent power of physical retail," Amit Sharma , founder and CEO of Narvar, said in the release.

Retail 212

Retail Customer Experience Maine Regional 212

PYMNTS

OCTOBER 28, 2020

Online retailers should get ready to ring up record eCommerce sales this holiday season. That’s according to a new study issued through Adobe Analytics predicting that “online holiday season spending will reach $189 billion, representing 33 percent growth year-over-year,” according to a Wednesday (Oct. 28) news release.

Study 194

Study Online Retail Analytics 194

Abrigo

JULY 12, 2019

retail rates will probably go higher since we are in a tight liquidity situation. In some markets, retail deposit rates are still catching up to the past increases on the wholesale side. Time to update to the core deposit study? There are a number of reasons why financial institutions should update their core deposit studies.

Study 150

Study Risk Management Strategy Trends 150

PYMNTS

JANUARY 11, 2021

retail rents falling in many locales by percentages even greater than those seen in or after the 2007-08 Great Recession. These decreases are historic,” the Real Estate Board of New York wrote in a new report showing that average Manhattan retail asking rents fell in all of the island’s 17 retail corridors during autumn.

Los Angeles 207

Los Angeles Retail San Diego San Francisco 207

The Paypers

JULY 10, 2023

A new study from the Bank for International Settlements has revealed that 15 retail CBDCs could be in circulation by 2030.

Study 36

Study Retail 36

PYMNTS

MAY 4, 2016

Those are the questions being raised by the National Retail Federation’s newest study , which looked at the impact that government regulations are having on everyday and high-level operations. ” “Overregulation is undermining the resolve of small retailers,” Matthew Shay, president and CEO of the NRF, said in a statement.

Study 100

Study Regulation Retail Policies 100

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

OCTOBER 21, 2016

The movement toward mobile payments has been a strong one, but brands and retailers have been slow to adopt to that change, according to a recent report, NewStore’s eponymous and inaugural NewStore 2016 Mobile Retail Report. What this data doesn’t show is the momentum of the industry in the area of mobile retail.

Study 100

Study Retail Mobile New York City 100

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. Interior Define is one such company that exemplifies these trends, as highlighted in our case study.

Retail 216

Retail Report Case Study Study 216

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

NOVEMBER 18, 2020

The event is the company's 11th annual one, and the American Express Shop Small Impact study found that 78 percent of businesses reported that a social media campaign had helped to drive sales, with endorsements of small- to medium-sized businesses (SMBs) having the potential to be worth as much as $197 billion for the U.S.

social media 201

social media Study Survey Retail 201

PYMNTS

OCTOBER 16, 2018

A report has found that opening a new brick-and-mortar location can cause a significant boost in a retailer’s online traffic. According to a recent ICSC study, “ The Halo Effect: How Bricks Impact Clicks ,” when retailers invest in brick-and-mortar stores, their online presence grows. The clicks versus bricks debate is over.

Study 122

Study Online Retail Branding 122

PYMNTS

MARCH 7, 2017

With the popularity and convenience of online shopping, it’s no surprise more retailers are looking to invest in various technologies to help provide a better in-store experience. In Zebra Technologies’ 2017 Retail Vision Study , it was found that a majority of retail decision makers are planning to invest in IoT.

Study 109

Study Retail Data Analytics 109

PYMNTS

FEBRUARY 19, 2020

Legacy brands like Clorox and General Mills are facing increased competition due to store placement by retailers using their own data gathering practices to see what customers prefer to shop for and how they behave in stores, according to a report by The Wall Street Journal.

Branding 181

Branding Retail Video Data 181

Perficient

DECEMBER 30, 2020

The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies. But the ASCI study showed a decline of almost 5% in customer sat for internet retailers versus just a 1.3% decline for Department & Discount stores.

Online 421

Online Study Branding Customer Experience 421

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

Bank Innovation

APRIL 23, 2019

Nearly 80% of traditional financial institutions feel little or no threat from fintechs today, but 65% believe fintechs will be a “significant threat” by 2022, according to a new study by Harvard Business Review.

Study 225

Study Fintech Survey Technology 225

PYMNTS

APRIL 27, 2020

The pressure on cash-strapped retailers is intense and potentially consequential. At stake are the early returns on some issues that will determine the nature of consumer behavior and spending patterns, which are the lifeblood of retail for any season. Larger retailers may need to look at reformatting as a reinvention strategy.

Retail 193

Retail Strategy Survey Online 193

Bank Innovation

JANUARY 4, 2019

A new study by software provider VisibleThread found that 58% of nearly 5,000 pages of website content for 50 U.S. Even the most readable websites studied were more difficult to read than Moby Dick, the report said. banks is “inaccessible” to the average American.

Study 186

Study Software Report Online 186

PYMNTS

MARCH 31, 2020

The retail closures related to the coronavirus have been a death knell for an already struggling retail industry, and many companies might not make it through, according to a report by the Financial Times. The crisis, he said, will probably lead to a “meaningful acceleration of the retail shakeout.”.

Retail 139

Retail Industry Study National 139

PYMNTS

DECEMBER 30, 2019

According to a study by the Center for Retail Research (CRR), More than 2,750 jobs were lost every week — about 61 every working day. The study also said that without further government intervention, job losses in retail could hit 171,000 next year. Retail is still the U.K.’s percent of stores around the U.K.

Retail 132

Retail Study Taxes Groups 132

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

DECEMBER 29, 2020

parent company of luxury online retailer Mytheresa , announced that it's filed a registration statement with the SEC for an initial public offering (IPO), according to a press release. A study by Bain and Co. The study concluded that those buying luxury goods were seeking traits like diversity, inclusion and sustainability.

Company 159

Company Retail Study Online 159

PYMNTS

JUNE 26, 2020

Aa JPMorgan study suggests a connection between increased spending on dining out and a quicker proliferation of COVID-19. Greg Abbott , the governor, said current rules for retail and restaurant capacity could stay, but no further actions would occur so long as cases were on the rise.

Study 223

Study District of Columbia West Virginia Massachusetts 223

Payments Dive

DECEMBER 5, 2017

TNS and Majestic Wine have designed a fully redundant managed service which provides point-of-sale retail services via a dedicated payments network with the ability to use multiple failover capabilities. Download our case study to learn more.

Case Study 150

Case Study Study Payments Retail 150

Bank Innovation

OCTOBER 31, 2019

Digital financial services from lending to asset management are expected to generate at least $38 billion of annual revenue across Southeast Asia by 2025, more than tripling from $11 billion in 2019, according to a new study by Bain & Co., Google and Temasek Holdings Pte.

Study 186

Study Lending Google Online 186

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

The Paypers

MAY 5, 2021

The Germany-based EHI Retail institute has released the study ‘Payment Systems in Retail 2021’, which will be presented at the EHI Payment Congress on 5 May 2021.

Study 46

Study System Retail Payments 46

PYMNTS

DECEMBER 2, 2020

In a year that’s been filled with lifestyle changes, personal pivots and business adaptations, 2020 may also go down as the year of the gift card as studies show an outsized increase in sales leading up to the busy holiday season.

Cards 160

Cards Retail Study Survey 160