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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. Some might think that online stores would have done better than brick and mortar stores during the pandemic. .” Digital transformation isn’t just having an online store.

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PayNearMe gives online gamblers more ATMs to cash out

Payments Dive

Despite the declining use of physical currency and ATMs across the country, “cash remains an integral part of the player experience,” Atleos Chief Operating Officer Stuart Mackinnon said in a Monday press release.

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Amazon Prime Day Set For September As Operations Stabilize

PYMNTS

This spring, Seattle-based Amazon went on a hiring spree, unable to keep up with the boom in online sales. Also, its Amazon Fresh grocery delivery arm was unable to handle all the stay-at-home consumers attempting to go on online COVID-19 shopping sprees.

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Co-operative Bank Of Kenya Teams With Thunes On SMB Transfers

PYMNTS

To roll out an alternative international money transfer offering called Co-opRemit, the Co-operative Bank of Kenya has teamed with international payment provider Thunes , according to an announcement. “We Co-operative Bank of Kenya works with 8.8 Co-operative Bank of Kenya works with 8.8

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How Intent Data Helps Marketers Convert A-List Accounts

By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates. We’re here to tell you there’s a better way.

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Alibaba Bets Billions On Online Grocery In China

PYMNTS

In a quest to dominate online food shopping in China, Alibaba invested $3.6 billion for a controlling stake in the hypermarket operator Sun Art Retail Group , Alibaba said in a statement on Monday (Oct. China’s biggest online shopping event since COVID-19 — the annual 618 sale — netted a combined $136.5 19) CNN report.

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How The B2B Mid-Market Drives Loyalty Through Online Payments

PYMNTS

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. A great example would be buy online, pick up in-store," noted Bachalli. We're in the golden age of B2B eCommerce," he told PYMNTS in a recent interview.

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