Sat.Mar 02, 2019 - Fri.Mar 08, 2019

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Are banks customer focused?

Chris Skinner

I’ve talked a little about TechFin in the past but, in my presentations, I talk more and more about TechFin versus FinTech. FinTech is doing what we’ve always done, cheaper and faster and better with technology. TechFin is reimagining everything with no idea of what’s been before with technology. It’s a … The post Are banks customer focused? appeared first on Chris Skinner's blog.

Fintech 391
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Rise in mobile shopping, banking forcing shifts in endpoint security

Payments Dive

The increased use of mobile apps in e-commerce, banking and corporate payments is forcing cyber experts to shift tactics and technologies to protect vulnerable endpoints from malicioius attacks.

Mobile 388
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Banks Finding More Entry Points to Real Estate Tech

Bank Innovation

Two real estate tech players, Compass and OpenDoor, each rather quietly raised $400 million from SoftBank in 2018, a year that included announcements like Credit Karma’s $500 million investment from Silver Lake and Plaid's $250 million raise that made it a unicorn. Meanwhile, JPMorgan Chase, Goldman Sachs and Citigroup all invested in real estate startups last […].

Capital 282
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ATMs For Medicine? That’s One Way Pharmacies Are Going Digital

PYMNTS

Pharmacies and the delivery of prescription medication are both undergoing significant change, and much of the credit for that can be directly or indirectly attributed to the rise of eCommerce and digital payments. The latest development? The deployment in South Africa of what some observers are calling ATMs for medicine. A recent report from the Financial Times offers one of the better descriptions of the project, meant to ease certain pressures on the South African healthcare system and provid

ATM 234
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Will bank brands survive in this digital world?

Chris Skinner

We were having a debate about brand loyalty in a mobile world. The discussion began with talking about how it used to be complex with dealing via branch and call centre; then it was branch, call centre and online; now, it’s branch, call centre, online and mobile. How do you … The post Will bank brands survive in this digital world? appeared first on Chris Skinner's blog.

Branding 361

More Trending

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Bank Boardrooms Are Increasingly Accepting of Technological Change

Bank Innovation

"Flexibility" is a commonly used term when it comes to innovation in banking and finance, but the typical bank boardroom hardly evokes the image of openness to technological change. Mike Sha, co-founder and CEO of B2B software firm SigFig, told Bank Innovation he’s seeing a changing of the guard, or at least a softening of […].

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Atlanta’s Mercedes-Benz Stadium To Accept Only Cashless Payments

PYMNTS

To help keep the prices of food and drinks low, the Mercedes-Benz Stadium in Atlanta is about to become cashless. Only credit cards, debit cards and mobile payments will be accepted at the venue beginning on March 10, Bloomberg reported. With the change, the costs of working with cash, such as reconciliation and physical cash drawers, are said to be removed.

Detroit 226
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A land down under … can you hear the banks thunder?

Chris Skinner

I just had a week down-under in the land of the roo, and discovered that the RBA – Reserve Bank of Australia – has done an about turn in the last couple of years and encouraged some innovation in banking (at last!). As a result, I was pleasantly surprised to … The post A land down under … can you hear the banks thunder? appeared first on Chris Skinner's blog.

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Paytronix integration with Zenreach helps restaurant manage loyalty, guest data

Payments Dive

A new Paytronix integration with Zenreach is helping Anthony's Coal Fired Pizza get a better handle on customer data.

Data 236
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Payroll Fintech Gusto Hires Square’s Information Security Head as It Inches Towards an IPO

Bank Innovation

Online payroll company Gusto is scaling its security team, starting with the appointment of Square's former head of information security, Frederick Lee, as its chief security officer. The move comes as Gusto lays the foundation for a potential initial public offering (IPO). "With hiring Lee, we are taking another step towards a likely IPO three […].

Security 199
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Philadelphia Passes Ban On Cashless Stores To Fight Income Discrimination

PYMNTS

Lawmakers in Philadelphia have passed a ban on cashless stores, making it the first major city in the U.S. to do so, according to a report by The Wall Street Journal. The new law will take effect in July and would require most retail outlets to accept physical currency. New Jersey recently passed a similar law and New York City is on the path to doing so as well.

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It’s only words … why values and missions are questionable

Chris Skinner

I go around a lot of banks and am always struck by their similarities and differences. To be honest, there are more similarities than differences. Most have big corporate offices, with great views over their home cities; their branches are now well-lit stores with open counters; and their apps all … The post It’s only words … why values and missions are questionable appeared first on Chris Skinner's blog.

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AI and the rise of digital humans in financial services

Insights on Business

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] A 16 trillion dollar opportunity, AI will fundamentally change every business process, every role, and how organizations will impact their industries. AI implementation grew by 270% in the past four years, and 37% in just the past year, according to a 2019 Gartner study.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Fintech Partnerships Excel in Improving Customer Experience for FIs, BI Poll Finds

Bank Innovation

Fintech partnerships provide the greatest value in creating a better customer experience, according to 30% Bank Innovation's February poll takers. Of the 90 poll-takers, 27 people responded with this answer. Virtual Assistants are one way in which fintechs can help banks to improve customer experience. Driven by AI, virtual assistants allow customers to conduct simple daily transactions […].

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Visa, PayActiv Launch Real Time Payroll

PYMNTS

The gig economy has changed — and is still changing — when we work, how we work and, of course, how we get paid. Readers of this space may recall some stats at the end of last year, where the PYMNTS Gig Economy Index found that as many as one-third of workers in the U.S. have participated in the gig economy — and 85 percent would do more work if they were paid faster.

Cards 202
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Trust me, I’m a banker …

Chris Skinner

There’s a lot of talk about trust when you meet with people in finance. Customers trust us with their money … there is trust in banks … we are trusted when it comes to advice … our brand is a trusted brand. I usually keep quiet as most of that … The post Trust me, I’m a banker … appeared first on Chris Skinner's blog.

Branding 252
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Cyber crime is now a war of machine vs. machine

Payments Source

As companies invest heavily in artificial intelligence and other high-tech defenses, it is becoming more apparent that criminals are investing in equally powerful technology.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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How Banks Can Leverage Superior Enterprise Products Over Fintechs

Bank Innovation

Lisa Shields, founder and CEO of FI.SPAN, a cloud-based API services management platform, says banks don’t necessarily need to cede ground to fintechs to stay ahead of the curve, particularly in business banking. “Certainly, we're way beyond banks versus fintechs, but we're now about when and how banks should leverage fintechs,” Shields told Bank Innovation. […].

Fintech 199
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Flywire Surpasses $10B In Total Payments Volume

PYMNTS

Global payments and receivables company Flywire enjoyed strong growth in 2018 that it plans to carry into this coming year and over $10 billion in total payments volume. Some of the company’s achievements last year included raising $100 million in new funding, expanding its presence in Asia-Pacific and EMEA and making significant gains in both regions.

Payments 201
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FSS Voice Commerce

Payments Dive

Interactive, Intelligent, Immersive Banking Experiences

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Algorithmic trading: trends, platforms and emerging strategies

Bobsguide

In the past decade, algorithmic trading has emerged as a new way for financial institutions to gain an edge over other market participants, provided they put use this powerful tool in the correct way. Before the emergence of modern computers, traders were left to rely on rudimentary methods for.

Strategy 141
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Credit Agricole-Backed Fintech Startup in Insolvency Filing

Bank Innovation

SETL, a London-based blockchain startup with a former Bank of France governor on its board and Credit Agricole SA among its investors, appointed administrators to reorganize the business. A corporate insolvency notice for the company was filed in the London Gazette on Thursday, less than two months after it announced the appointment of former French […].

Fintech 186
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Ant Financial Launches Banking As A Service Platform

PYMNTS

Ant Financial Services Group and Jiangsu-based Hoperun Information Technology announced Wednesday (March 7) a new banking product aimed at financial institutions. In a press release , the companies said the new banking product dubbed Distributed Core Banking Platform (DCBP) helps financial firms move their business models to customer-oriented models and away from transaction-oriented models.

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JPMorgan Chase Enters A Hot Fintech Space: Point-Of-Sale (POS) Financing

Ron Shevelin

Banks and credit unions are missing big opportunities in the point-of-sale financing space as fintech startups like Affirm capture share. They needn't miss out on this market.

Fintech 141
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Modo debuts merchant tool to swap payment services providers on the fly

Payments Source

Many fintech startups are working to streamline various aspects of payment acceptance for global online merchants, and Modo wants to give those merchants more control over the payment service processors they use.

Tools 136
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.