Self-Service ATMs for a Socially Distanced World [15-min.]

Consumers required more self-service options in 2020, including ways to access their money. While many embraced digital opportunities, others were eager to return to a branch.

As consumers adjust to a new normal, banks and credit unions are faced with decisions on how to meet branch needs at the ATM. Fiserv offers a variety of self-service models to assist FIs with branch evolution needs. Hear from Brendan Watkins and David Johnson on how self-service, assisted self-service and teller automation models can guide your thinking about ATM hardware, staffing and innovation.