An Airbnb move could change up payments as customer relationship management ups its own game. Fraud detection systems have a big problem with at least one type of lucrative scam, while blockchain is set to reinvent lending and APIs change finance.
Data:
$1.1T: Estimated business revenue boost from AI-enabled CRM software.
57 percent: FIs with less than $15B in assets that plan to use third parties for real-time payment connections.
80 percent: U.S. banks in 2018 that planned to provide real-time payments.
40 percent: Share of travel operators struggling to manage multiple payment service providers.
95 percent: Potential amount of synthetic fraud IDs slipping past detection systems.
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