Chris Skinner

NOVEMBER 5, 2019

I attended the New Stateman’s FinTech Summit yesterday. I gave the opening speech and was followed by the indomitable Anne Boden, CEO and Founder of Starling Bank, who talked about the path to profitability. She asserts the bank will deliver profitability next year, but her presentation focused upon a number … The post Seven Fin and Tech truisms we wish were myths (with thanks to Anne Boden) appeared first on Chris Skinner's blog.

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Payments Dive

NOVEMBER 5, 2019

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user experience in the transformation to digital banking.

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User Experience Digital Banking Management 231

Bank Innovation

NOVEMBER 5, 2019

TD Bank is testing new AI-based personalization capabilities within its mobile app, thanks to technology from Layer 6, an AI company it acquired in 2018. According to Imran Khan, TD’s vice president of digital customer experience, a new tool called MyTD is using “subtle AI” to comb through customers’ transaction history and offer personalized recommendations […].

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Customer Experience Tools Mobile Technology 218

Chris Skinner

NOVEMBER 5, 2019

Things we’re reading today include … Citigroup Says It’s Open to Expanding Bank-Branch Footprint Modern Central Banking Is More Vulnerable Than We Think Banks boosted new lending to fossil fuel projects last year, figures show IBM, Bank of America team up to launch financial services-specific cloud Wall Street increasingly weighs … The post Things worth reading: 6th November 2019 appeared first on Chris Skinner's blog.

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America Lending 157

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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

Lending

Bank Innovation

NOVEMBER 5, 2019

According to a Deloitte survey, discounts and cash back aren’t enough to maintain credit card customer loyalty, and providers need to look to more holistic personal financial management tools as differentiators. The study, called “Rethinking the credit card business in a customer experience-driven world,” found that two-thirds of U.S. credit card consumers would be willing […].

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Cards Company Customer Experience Study 186

Bank Innovation

NOVEMBER 5, 2019

According to a Deloitte study, perks like cash back and discounts are continuing to drive the loyalty of credit card customers. Zach Aron, author of the study and principal at Deloitte, told Bank Innovation card issuers need to drive loyalty through holistic personal finance tools, as cash back rewards are fast becoming table stakes offerings in […].

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Cards Company Study Tools 170

PYMNTS

NOVEMBER 5, 2019

Visa has released a statement saying Tencent’s announcement that it will support international card schemes in its mobile wallet is “a great step forward” for the payments industry. “Visa believes this is a great step forward, both for consumers travelling to China and the overall payments industry. In a truly global commerce environment, collaboration is essential to provide consumers with a seamless payments experience,” Visa said in a release. .

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Payments Source

NOVEMBER 5, 2019

While American Express initially lost customers after JPMorgan Chase introduced the popular Sapphire Reserve premium card in 2016, the firm said it's seen a 60% increase in growth in Platinum accounts.

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Cards 106

PYMNTS

NOVEMBER 5, 2019

Coca-Cola’s supply chain operations are run by an IT firm called Coke One North America (CONA), and the company recently had such a successful run with blockchain software provider SAP that it’s going to expand the program from two to 70 manufacturers, according to reports. . Those manufacturers deliver about 160,000 bottles a day. The purpose of the blockchain push was to help improve distribution and allow the manufacturers access to others’ orders and specifications. .

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blockchain San Francisco cryptocurrency Bitcoin 138

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In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

Report

Payments Source

NOVEMBER 5, 2019

A cloud of biometric authentication is what will transport us to our own, even better version of the real-time payment-enabled future, says Enacomm's Michael Boukadakis.

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Payments Security US Retail 86

PYMNTS

NOVEMBER 5, 2019

Walmart has introduced a new program called Delivery Unlimited in 1,400 of its stores. Customers who want to order groceries from Walmart without having to pay a per-delivery fee every time have the option of paying $98 a year or $12.95 a month, according to the company. “That means shopping has never been easier or come at a better value — order your full grocery list plus anything you may need for the week ahead (like that toy you forgot for the birthday party this weekend!

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Training Online Operations Company 133

Payments Source

NOVEMBER 5, 2019

Citi boosts air rewards; U.S. makes slow faster pay progress; and other information you need to start your day, from PaymentsSource and around the web.

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Samsung 80

PYMNTS

NOVEMBER 5, 2019

While there is little good to be said about criminal fraudsters who plague merchants by stealing credentials to snag goods with absolutely no intention of ever paying for them, they at least have the merit of being a fairly homogeneous group in terms of intention. The goal is to steal as much and as often as they possibly can. Fraud is their profession.

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Fraud Tools Analytics Cards 133

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Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

Lending

ATM Marketplace

NOVEMBER 5, 2019

Experts believe that banks of tomorrow will be "phygital," a merger of the physical and digital worlds. Taking a central role in this transformation will be an app-based ATM.

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ATM 72

PYMNTS

NOVEMBER 5, 2019

“Service with a smile” has been a foundation of the consumer-facing restaurant industry , implying that warmly welcomed customers keep coming back. A new technological advancement could flip that model on its head, however, and enable customers to start the service process with their own smiles. . A handful of restaurants have run facial recognition technology experiments at their self-service kiosks.

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Philadelphia Maryland Technology Austin 117

Payments Source

NOVEMBER 5, 2019

Ant Financial’s Alipay now allows international visitors to China to pay using its popular mobile app, following up from its aggressive campaign to expand Alipay’s acceptance around the world for Chinese visitors.

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Mobile Payments 65

PYMNTS

NOVEMBER 5, 2019

San Francisco-based blockchain FinTech Ripple is being questioned about its claims that rival cross-border payments firm SWIFT has a 6 percent error rate, AMBCrypto reported Tuesday (Nov. 5). Banking consultant Martin Walker , director of Banking and Finance at the Center for Evidence-Based Management, said in a paper produced for the London School of Economics, that he questions the repeated claims by Ripple executives of a 6 percent failure rate for SWIFT messages.

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San Francisco Conference blockchain Payments 116

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Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Payments Source

NOVEMBER 5, 2019

Germany’s Wirecard has taken a controlling stake in AllScore Payment Services, a Chinese company with a set of cross-border payments licenses Wirecard hopes will extend its reach to merchants with ties to China.

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Payments Company Compliance 65

PYMNTS

NOVEMBER 5, 2019

Ultrasonic data firm LISNR is getting a strategic investment from Visa to speed up expansion of its mobile payments, LISNR announced in a press release on Tuesday (Nov. 5). LISNR uses ultrasound technology to provide a solution that lets merchants and payment providers accept mobile payment data anytime during the customer journey. The technology works with all types of purchase scenarios – including scan-and-go, store pickups and eCommerce – and can also be used for messages, authentication and

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Mobile Payments Metro Innovation 113

Payments Source

NOVEMBER 5, 2019

Fresh off its support of the Apple Card — deemed "the most successful credit card launch ever" by Goldman Sachs CEO David Solomon — the investment bank is fueling another card-as-a-service platform.

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Apple Cards Payments 64

PYMNTS

NOVEMBER 5, 2019

Japan’s Rakuten has taken a huge loss on Lyft shares, according to Reuters. The company said it expects to lose 103 billion yen ($947 million) in the latest quarter due to its Lyft investment. Rakuten’s Founder and Chief Executive Hiroshi Mikitani, who sits on Lyft’s board, said shares in the ride-hailing company had “fallen significantly” from July through September.

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Conference Company Report 109

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Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

Compliance

Payments Source

NOVEMBER 5, 2019

With so many data breaches targeting merchants, banks should not assume they are in the clear. Banks are, after all, where the money is.

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ATM Data Fraud Cards 75

PYMNTS

NOVEMBER 5, 2019

Merchant acquiring and payments firm Priority Technology has teamed with Company.com to provide access to its full stack of technology, services and payments solutions to Priority Technology’s clients. The partnership is designed to help Priority Technology extend its services portfolio beyond payments to include marketing, email, tech support and tax services to their 190,000 businesses.

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Technology Payments Resources Meeting 109

Payments Source

NOVEMBER 5, 2019

By understanding how bias becomes embedded in how we lead, recruit and advance others, we can change patterns and create inclusive organizations, says Wnet's Lisl Dutterer.

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Payments 63

PYMNTS

NOVEMBER 5, 2019

A European Union draft document says the European Central Bank (ECB) should contemplate issuing its own digital currency, Reuters reported on Tuesday (Nov. 5). The draft, which was seen by Reuters, also encourages the bloc to create a common cryptocurrency framework and ban high-risk projects. The draft follows Facebook’s announcement in June to launch the cryptocurrency Libra, which sparked scrutiny by global regulators.

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cryptocurrency Washington Regulation Bitcoin 107

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As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

Lending