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Capital One's Winninger addresses the bank cafe experience
Reimagining the in-branch customer experience has become an increasingly important challenge amid the rise of mobile banking an alternative payment options. Capital One's Andrew Winninger addresses how the company uses Capital One Cafes to engage with the local community, while maintaining a deep connection with local banking customers.
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Hughes
11717 Exploration Lane // Germantown, MD 20876 // 301-428-5500
Hughes simplifies the complexity of retail technology with a full portfolio of managed cybersecurity, digital signage, and other network services. We have a proven capability in using AIOps to drive down costs and increase value by providing a strong foundation for an outstanding customer experience and employee engagement.
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Bank Customer Experience (BCX) Summit
September 9-11, 2024 | Charlotte, NC
