Mon.Jul 08, 2019

article thumbnail

A mortgage in an app?

Chris Skinner

The next day, the grandson came to visit his grandfather again, and immediately returned to the conversation of yesterday. Grandson: Granddad, you know you were talking about how money and banking used to be. Well, I think it’s a lot better today. Granddad: How so, lad? Grandson: Well, a good … The post A mortgage in an app? appeared first on Chris Skinner's blog.

article thumbnail

Europe as a model for US payment security

Payments Dive

Efforts by European regulators to provide stronger authentication could serve as a model for payments in the U.S.

US 370
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Things worth reading: 9th July 2019

Chris Skinner

Things we’re reading today include … Big ax falls as Deutsche Bank to lay off 18,000 in $8.3 billion ‘reinvention’ What went wrong at Deutsche Bank? Deutsche Bank shares rise as 18,000 global job cuts begin One-fifth of sole traders close down within a year – study Half of UK … The post Things worth reading: 9th July 2019 appeared first on Chris Skinner's blog.

Study 283
article thumbnail

Beyond bots: real conversations that humanize customer experience [Sponsored]

Bank Innovation

Survey after survey tells us that customers continue to value their experience at the branch. Perhaps it is because humans reassure them. A handshake, a frank conversation about the future, the eye contact, a personal story – these are exchanges that build trust and relationships. However, people aren’t visiting branches very often. According to some […].

article thumbnail

Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

article thumbnail

i2c On Brex And ‘Fast Twitch’ Innovation

PYMNTS

The good old days of a two-year product development cycle are pretty much over. These days, no matter how creative, innovative and disruptive an idea a financial services player may have, the reality is they don’t have a lot of time to sit around developing it. “Speed to market is critical, more so today than it has ever been in history. In a couple of months, your great idea will have two or three competitors,” Joseph DeRosa, executive vice president of global sales at i2c , told PYMNTS in a re

More Trending

article thumbnail

Banks, Govs Show Continued Resistance To Facebook’s Libra

PYMNTS

Many traditional banking institutions and governments have shown skepticism, silence and resistance to Facebook’s proposed cryptocurrency Libra, according to reports. . Though the currency could potentially alter the financial landscape for good, many banks have simply not responded to the issue. “We’re still learning what it is and trying to work out where we stand on it — are we an opponent, partner or do we ignore?

article thumbnail

Five questions with Duane Freeman, BofA’s svp of consumer vehicle lending

Bank Innovation

At Bank of America’s auto division, preserving a personal touch is key to engaging with both consumers, according to Duane Freeman, the bank’s senior vice president of consumer vehicle lending and national sales executive. “In our client direct auto product, 55% [of loans] are digitally originated, but only 8% of those transactions are unassisted where the […].

Lending 186
article thumbnail

The Future Of Compliance: Using Data Better

PYMNTS

In the pre-digital age of financial services, AML/KYC was a very slow process. The government would put out their lists of sanctioned entities – hostile governments, drug kingpins, organized crime organizations and affiliates, etc. – and compliance teams would manually check onboarding customers to make sure their records were clear. The system has always had its flaws, noted Alain Meier, CEO of Cognito – but in a pre-digital banking world where onboarding was a multi-day process, it wasn’t comp

article thumbnail

The tools of the future for relationship management (Podcast)

Accenture

As personal banking experiences continue to drive up the expectations of small- and medium-sized (SME) banking customers, many questions are arising for banks in this marketplace. Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations.

Tools 150
article thumbnail

The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

article thumbnail

InstaReM CEO On Why They Want A Digital Banking License

PYMNTS

When Facebook’s Libra news broke like a tidal wave on the payments and commerce ecosystem a few weeks ago, there was no shortage of opinions about what it meant and whether or not it would take the world by storm. For Prajit Nanu, CEO at InstaReM , it was a singular experience – not because of what was said about the Libra platform itself, but because of something he learned about the world through watching its reactions.

article thumbnail

New ways of looking at M&A for mid-sized banks

Accenture

In our previous blog , we talked about the future of mid-size banks and evaluated strategic options including partnerships, the creation of bank utilities (or outsourcing to existing utilities) or leveraging the Banking-as-a-Service model. The traditional merger and acquisition (M&A) route is still a strategy for growth and there are new approaches to M&A that merit examination.

Analytics 150
article thumbnail

Analysts Peg Shopify As Growing Amazon Threat

PYMNTS

A KeyBanc analyst says Shopify could eventually rival Amazon in gross merchandise volume, according to a report by Bloomberg. . Josh Beck wrote in a note to investors that the online marketplace has received “overwhelmingly positive” feedback from developers, partners and merchants at three recent conferences. He also raised his 2020 revenue price target from $300 to $350.

Apple 174
article thumbnail

Backed by MUFG, payments app Kyash wants to get into consumers’ mobile wallets

Bank Innovation

Japanese mobile payments app Kyash is making a play for consumer wallets with a Venmo-style digital and physical debit card that handles merchant paym.

Mobile 150
article thumbnail

Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

article thumbnail

Payments Tech Firm InComm Acquires Meridian Loyalty

PYMNTS

Payments technology company InComm has acquired Meridian Loyalty, a business incentives company that works to build loyalty as well as engagement opportunities for corporations, according to a release. . InComm acquired Meridian to help strengthen its incentive initiatives with the creation of rewards and membership-type programs and management tools for employee, B2B and B2C platforms.

St. Louis 162
article thumbnail

Five questions with BofA’s Duane Freeman

Bank Innovation

At Bank of America’s auto division, preserving a personal touch is key to engaging with consumers, according to Duane Freeman, the bank’s senior.

America 150
article thumbnail

Cashierless Innovation In Retail Gets A Fresh Boost In The UK

PYMNTS

Can cameras replace cashers in retail? The grocery industry is making a go of it. The latest effort comes from the U.K. According to a recent Wall Street Journal report, British grocer Tesco plans to open a “pick and go” or “frictionless shopping” store to the public next year, following testing the store technologies with employees. “Eventually it wants to use the technology, developed by Israeli startup Trigo Vision , in more of its smaller grocery stores,” the report said.

Retail 152
article thumbnail

Beyond bots: real conversations that humanize customer experience [Sponsored]

Bank Innovation

Survey after survey tells us that customers continue to value their experience at the branch. Perhaps it is because humans reassure them.

article thumbnail

Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

article thumbnail

MYOB Suffers Payroll Reporting Glitch

PYMNTS

Australian small business cloud accounting company MYOB was managing a system glitch last week after it confirmed hundreds of payroll reports known as group certificates or payment summaries were sent to the wrong recipients. The Sydney Morning Herald reported Thursday (July 4) that MYOB confirmed a technical glitch had forced the company to shutter some of its systems the week prior.

Report 148
article thumbnail

Amazon's Impending Invasion Of Banking

Ron Shevelin

When will the Amazon invasion in banking arrive? As Mark Twain said, "First slowly, then all at once." Look for a small acquisition by Amazon of some fintech-related provider as the first signal. But when the invasion comes full force, it won't look like a lot of people think it will.

Fintech 167
article thumbnail

FLEETCOR’s SOLE Financial Acquisition Extends Payroll Card Portfolio

PYMNTS

In a move that extends payroll card portfolios to serve small and medium-sized businesses (SMBs), global business payments company FLEETCOR Technologies, Inc. has acquired payroll card provider SOLE Financial. The move is said to bring SOLE together with FLEETCOR’s existing digital paycard business and grow the company’s overall addressable market, according to an announcement.

Cards 139
article thumbnail

Fintechs battle for an edge as merchants clamor for install payments

Payments Source

Installment payments are catching on quickly with merchants and their customers, creating a fierce competition among rivals who are building competing technology and business models to approach the new market.

Payments 119
article thumbnail

Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

article thumbnail

Google Suspends Fraudulent Samsung Update App

PYMNTS

Google has suspended a fraudulent mobile app that claimed to offer system-level Android updates to smartphones. While the app on the Google Play Store , called “Updates for Samsung,” did indeed redistribute Samsung’s software, it was also a scam to get users to pay money for the updates. As a result, Google told The Verge that the app violated its policies and has been “suspended.”.

Samsung 128
article thumbnail

Retailers are falling behind Amazon in the race for e-commerce service

Payments Source

Amazon is moving into new markets armed with local storage lockers and partnerships, while many traditional retailers still lack the proper online capabilities, claims Arik Shtilman, CEO and co-founder of Rapyd.

Retail 115
article thumbnail

Revolving Credit Balances Rise 5 Pct (Annually) In May

PYMNTS

The debt balances climb ever higher. In the latest data reported by the Federal Reserve, total credit was up $17.1 billion in May as measured month over month. Drilling down a bit, the numbers show that revolving debt was up at the fastest pace since October of last year and Bloomberg reported that credit card and other revolving debt posted gains that outpaced non-revolving debt.

Cards 128
article thumbnail

Case study: Driving effective sales performance with today’s SPM solutions

Insights on Business

Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. However, today’s SPM software should not only improve sales performance and operational efficiencies with better incentive compensation plans, but should also help align sales with corporate goals.

article thumbnail

2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.