Four digital banking trends to watch in 2020

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Four digital banking trends to watch in 2020

Banks and credit unions have faced unprecedented levels of competition over the past year. Challenger banks and technology companies have attempted to disrupt traditional banking relationships and gain deposit share, threatening institutions’ roles in their customers’ and businesses’ financial lives. As institutions look to adjust their operating models and business strategies to better align with shifting consumer behaviors and expectations, they should take notice of the trends and activities that are expected to impact the digital banking space in the coming years.

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